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LEADING ECOMMERCE
INNOVATION


III Targi eHandlu – Wroclaw
October 24, 2012
MOBILE PHONES ARE UBIQUITOUS


3 feet   Is the max distance between a person and their phone


25%      Of people use their phone in the bathroom


66%      Of people sleep next to their mobile phone


40       Is the average number of times per day a person
         uses their phone

125      Is the number of years worth of games played on
         mobile phones every day
CONSUMERS BEHAVIOR
             IS CHANGING




•   SHORTENED PURCHASE CYCLE
•   INFORMATION EVERYWHERE
•   SOCIAL SHARING & ENGAGING
•   ACTIVE MONEY MANAGEMENT
CREATING CHALLENGES AND
OPPORTUNITIES FOR MERCHANTS




     •   SINGLE CHANNEL MERCHANTS AT RISK
     •   NEW DEMAND GENERATION OPTIONS
     •   NEW BUSINESS INTELLIGENCE SOLUTIONS
     •   NEED FOR PAYMENT PARTNERS
CONFUSED?
VISION
ANYTIME, ANYWHERE, ANY WAY
PAYPAL’S MOBILE PAYMENTS
            VOLUME TO REACH $10B THIS YEAR
                                           10
             PayPal Mobile TPV (in $B)




                                   4




                   0.8
      0.1
    2009           2010           2011   2012P
7
GLOBAL LEADER & UNIQUE PARTNER
MOBILE ECOMMERCE IS FOCUS FOR
                PAYPAL


        PROMOTIONS &                LOYALTY
            COUPONS



       MOBILE                         SELF-SCANNING &
    COMMERCE                          SELF-CHECKOUT




     PAYMENT                          IN-STORE PRICE
                                      COMPARISON




      STORE LOCATION            SHOPPING LISTS


9
WITH PAYPAL, FEWER STEPS FOR
                  EASIER SHOPPING
     Quick & Easy ‘Mobile Express Checkout’ Drives Higher Conversion:
     Shipping address and Payment Information are already stored in the
     PayPal wallet




       CHECKOUT          LOGIN           REVIEW            PAYMENT
                                                          COMPLETE

10
IN-STORE PICK-UP WITH MAC
     DONALD’S IN FRANCE




11
EXAMPLE OF MOBILE TOP-UP WITH
     VODAFONE / H3G




12
ERPLY (ESTONIA) – PAYPAL POS
     INTEGRATION IN US




13
QR CODE SHOPPING




Singapore: Scan a subway
billboard QR code and pay                                     Germany: mStore—largest
fast with PayPal (Valentine’s   Singapore: Scan Wicked
                                                              retailer. Scan QR codes from
Day Campaign)                   show poster, instantly pay
                                                              Kiosk to put items in virtual
                                with PayPal and buy tickets
                                                              cart. Pay later—only with
                                                              PayPal.


    14
PIANOMEDIA DIGITAL GOODS
     INTEGRATION




15
PAYPAL IN CENTRAL EASTERN EUROPE


20+ countries, $15-                   7 million PayPal
 20b e-commerce                          accounts
                                    • Xx active PP buyers




  65K merchants                      ~$2 bil TPV, 90%
 accepting PayPal                     cross-border

16
PAYPAL CENTRAL AND EASTERN
         EUROPE

 2.1 MILLION ACTIVE BUYERS

 ALREADY $90+ MIL BUSINESS

 AND MANY KEY MERCHANTS




17
ANYTIME, ANYWHERE, ANYWAY

Matt Komorowski
mkomorowski@paypal.com

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III Targi eHandlu: PayPal - Mobile payments and e-commerce

  • 1. LEADING ECOMMERCE INNOVATION III Targi eHandlu – Wroclaw October 24, 2012
  • 2. MOBILE PHONES ARE UBIQUITOUS 3 feet Is the max distance between a person and their phone 25% Of people use their phone in the bathroom 66% Of people sleep next to their mobile phone 40 Is the average number of times per day a person uses their phone 125 Is the number of years worth of games played on mobile phones every day
  • 3. CONSUMERS BEHAVIOR IS CHANGING • SHORTENED PURCHASE CYCLE • INFORMATION EVERYWHERE • SOCIAL SHARING & ENGAGING • ACTIVE MONEY MANAGEMENT
  • 4. CREATING CHALLENGES AND OPPORTUNITIES FOR MERCHANTS • SINGLE CHANNEL MERCHANTS AT RISK • NEW DEMAND GENERATION OPTIONS • NEW BUSINESS INTELLIGENCE SOLUTIONS • NEED FOR PAYMENT PARTNERS
  • 7. PAYPAL’S MOBILE PAYMENTS VOLUME TO REACH $10B THIS YEAR 10 PayPal Mobile TPV (in $B) 4 0.8 0.1 2009 2010 2011 2012P 7
  • 8. GLOBAL LEADER & UNIQUE PARTNER
  • 9. MOBILE ECOMMERCE IS FOCUS FOR PAYPAL PROMOTIONS & LOYALTY COUPONS MOBILE SELF-SCANNING & COMMERCE SELF-CHECKOUT PAYMENT IN-STORE PRICE COMPARISON STORE LOCATION SHOPPING LISTS 9
  • 10. WITH PAYPAL, FEWER STEPS FOR EASIER SHOPPING Quick & Easy ‘Mobile Express Checkout’ Drives Higher Conversion: Shipping address and Payment Information are already stored in the PayPal wallet CHECKOUT LOGIN REVIEW PAYMENT COMPLETE 10
  • 11. IN-STORE PICK-UP WITH MAC DONALD’S IN FRANCE 11
  • 12. EXAMPLE OF MOBILE TOP-UP WITH VODAFONE / H3G 12
  • 13. ERPLY (ESTONIA) – PAYPAL POS INTEGRATION IN US 13
  • 14. QR CODE SHOPPING Singapore: Scan a subway billboard QR code and pay Germany: mStore—largest fast with PayPal (Valentine’s Singapore: Scan Wicked retailer. Scan QR codes from Day Campaign) show poster, instantly pay Kiosk to put items in virtual with PayPal and buy tickets cart. Pay later—only with PayPal. 14
  • 15. PIANOMEDIA DIGITAL GOODS INTEGRATION 15
  • 16. PAYPAL IN CENTRAL EASTERN EUROPE 20+ countries, $15- 7 million PayPal 20b e-commerce accounts • Xx active PP buyers 65K merchants ~$2 bil TPV, 90% accepting PayPal cross-border 16
  • 17. PAYPAL CENTRAL AND EASTERN EUROPE 2.1 MILLION ACTIVE BUYERS ALREADY $90+ MIL BUSINESS AND MANY KEY MERCHANTS 17
  • 18. ANYTIME, ANYWHERE, ANYWAY Matt Komorowski mkomorowski@paypal.com