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@rainwiz #ploneday #responsivecontent




responsive content
nell’era della content strategy

Raffaele Boiano


PLONE DAY - ENEA


@rainwiz #responsivecontent
A intro   B   content strategy   C   touchpoint   D cope   E   outro   @rainwiz #responsivecontent #ploneday




perché sono qui?
e perché ci siete anche voi?
A intro   B   content strategy   C   touchpoint   D cope   E   outro   @rainwiz #responsivecontent #ploneday
A intro   B   content strategy   C   touchpoint   D cope   E   outro   @rainwiz #responsivecontent #ploneday




content strategy
[kon-tent strat-i-jee]
n. Content strategy plans for the creation, publication, and
   governance of useful, usable content
A intro   B   content strategy   C   touchpoint   D cope   E   outro   @rainwiz #responsivecontent #ploneday




#1
linea editoriale
le linee guida che regolano la produzione del
contenuto: valori, tono, voce, aspetti legali, user-
generated content.

Queste specifiche contribuiscono a definire il
calendario editoriale.
A intro   B   content strategy   C   touchpoint   D cope   E   outro   @rainwiz #responsivecontent #ploneday




#2
web writing
la pratica di scrivere contenuti utili e usabili pensati
per la lettura sullo schermo.

È molto più del copywriting. Un web writer deve
capire le basi dell’user experience design, saper
valorizzare un sistema di metadati e gestire un
content inventory in continuo divenire.
A intro   B   content strategy   C   touchpoint   D cope   E   outro   @rainwiz #responsivecontent #ploneday




#3
metadata strategy
progettare i tipi e la struttura dei metadati, cioè i
dati sui dati.

Metadati ben strutturati aiutano a identificare,
organizzare, usare e riusare i contenuti in maniera
da rappresentare un valore per molteplici target.
A intro   B   content strategy   C   touchpoint   D cope   E   outro   @rainwiz #responsivecontent #ploneday




#4
searchable content
è il processo che mira a scrivere e organizzare i
contenuti per aumentare la loro potenziale rilevanza
per keyword specifiche sui motori di ricerca.
A intro   B   content strategy   C   touchpoint   D cope   E   outro   @rainwiz #responsivecontent #ploneday




#5
content workflow
progettare e amministrare il processo e le
tecnologie per raccogliere, produrre, conservare e
distribuire i contenuti di un’organizzazione.

Definire il ciclo di vita del contenuto è un’attività
chiave.
A intro   B   content strategy   C   touchpoint   D cope   E   outro   @rainwiz #responsivecontent #ploneday




#6
x-channel strategy
come e dove il contenuto sarà reso disponibile agli
utenti.
A intro   B   content strategy   C   touchpoint   D cope   E   outro   @rainwiz #responsivecontent #ploneday




touchpoint
management
A intro   B   content strategy   C   touchpoint   D cope   E   outro   @rainwiz #responsivecontent #ploneday




touchpoint
[ˈtʌtʃpɔɪnt]
n. Il touchpoint è il punto di contatto tra brand e
   stakeholders (clienti, clienti potenziali, impiegati,
   investors ecc).
A intro                   B    content strategy                        C       touchpoint                    D cope              E       outro                           @rainwiz #responsivecontent #ploneday



  FONDAZIONE ENASARCO - TOUCHPOINTS MANAGEMENT

  Processi                     Primari: gestione iscritti, entrate, uscite, attività ispettiva



  Strategia

  LINE OF INTERNAL ACTION

  Attività




  Ambito                        owned digital media management                                                social media management                                      press           owned press                                                 staff training
      LINE OF VISIBILITY



                                Content &          Design &            Write post          Send               Produce        Tweet &        Socialize      Update                          Write &                                                     Manage           Face to face
                                knowledge          development         & manage            targeted           awareness      relate         contents       professional    activity        produce                                                     customer         relations &
  Interventi                    base               24/7 self-          interactions        messages           video                         & manage       network &       & media         editions                                                    relation         solutions
                                management         service                                                                                  interactions   projects        relations



                                                                                                                                                                                                FONDAZIONE                                        01
                                                                                                                                                                                               Enasarco Magazine
                                                                                                                                                                                                             Affrontare il cambiamento:
                                                                                                                                                                                                             la nuova sfida per il presente
                                                                                                                                                                                                             Agente: un lavoro
                                                                                                                                                                                                             che dà valore all’azienda
                                                                                                                                                                                                             Speciale convenzioni
                                                                                                                                                                                                             Soggiorni termali e climatici 2010




  Touchpoints                                          enasarco.it


                                    Portale           inEnasarco             Blog                Newsletter      Youtube        Twitter       Facebook        LinkedIN     Press & Media     Magazine                                                  Contact Cent.        Sedi



  LINE OF USER INTERACTION


  Fruire di servizi core


  Inviare feedback


  Discutere/condividere

  Chiedere aiuto/info


  Fare network

  Scoprire novità

  Approfondire




        Ideale             Adatto ma non ideale          Inadatto




Fondazione Enasarco, Touchpoints management
A intro   B   content strategy   C   touchpoint   D cope   E   outro   @rainwiz #responsivecontent #ploneday




cope system
create once publish everywhere
A intro   B   content strategy   C   touchpoint   D cope   E   outro   @rainwiz #responsivecontent #ploneday




                                                     SITO
A intro   B   content strategy   C   touchpoint   D cope   E   outro   @rainwiz #responsivecontent #ploneday




                                                     SITO
CONTENT




Karen Mc Grane, Adapting Ourselves to Adaptive Content
WEBSITE




                                           CONTENT




Karen Mc Grane, Adapting Ourselves to Adaptive Content
WEBSITE




                   SOCIAL
                   MEDIA



                                           CONTENT




Karen Mc Grane, Adapting Ourselves to Adaptive Content
WEBSITE




                   SOCIAL
                   MEDIA



                                           CONTENT
               MICROSITES




Karen Mc Grane, Adapting Ourselves to Adaptive Content
WEBSITE




                   SOCIAL
                   MEDIA



                                           CONTENT
               MICROSITES




                               BLOGS




Karen Mc Grane, Adapting Ourselves to Adaptive Content
WEBSITE




                   SOCIAL
                   MEDIA



                                           CONTENT
               MICROSITES




                               BLOGS

                                                 INTRANET




Karen Mc Grane, Adapting Ourselves to Adaptive Content
WEBSITE




                   SOCIAL
                   MEDIA



                                           CONTENT
               MICROSITES




                               BLOGS                        EMAIL

                                                 INTRANET




Karen Mc Grane, Adapting Ourselves to Adaptive Content
WEBSITE




                   SOCIAL
                   MEDIA



                                           CONTENT
               MICROSITES                                           PRINT




                               BLOGS                        EMAIL

                                                 INTRANET




Karen Mc Grane, Adapting Ourselves to Adaptive Content
WEBSITE




                   SOCIAL                                           TABLET
                   MEDIA                                             APPS


                                           CONTENT
               MICROSITES                                           PRINT




                               BLOGS                        EMAIL

                                                 INTRANET




Karen Mc Grane, Adapting Ourselves to Adaptive Content
WEBSITE                        MOBILE
                                                             APPS




                   SOCIAL                                            TABLET
                   MEDIA                                              APPS


                                           CONTENT
               MICROSITES                                            PRINT




                               BLOGS                        EMAIL

                                                 INTRANET




Karen Mc Grane, Adapting Ourselves to Adaptive Content
MOBILE
                                                   WEB

                             WEBSITE                        MOBILE
                                                             APPS




                   SOCIAL                                            TABLET
                   MEDIA                                              APPS


                                           CONTENT
               MICROSITES                                            PRINT




                               BLOGS                        EMAIL

                                                 INTRANET




Karen Mc Grane, Adapting Ourselves to Adaptive Content
MOBILE
                                                   WEB

                             WEBSITE                        MOBILE
                                                             APPS




                   SOCIAL                                            TABLET
                   MEDIA                                              APPS


                                                PRINT
               MICROSITES                                            PRINT




                               BLOGS                        EMAIL

                                                 INTRANET




Karen Mc Grane, Adapting Ourselves to Adaptive Content
MOBILE
                                                   WEB

                             WEBSITE                        MOBILE
                                                             APPS




                   SOCIAL                                            TABLET
                   MEDIA                                              APPS


                                                 WEB
               MICROSITES                                            PRINT




                               BLOGS                        EMAIL

                                                 INTRANET




Karen Mc Grane, Adapting Ourselves to Adaptive Content
MOBILE
                                                   WEB

                             WEBSITE                        MOBILE
                                                             APPS




                   SOCIAL                                            TABLET
                   MEDIA                                              APPS


                                              MOBILE
               MICROSITES                                            PRINT




                               BLOGS                        EMAIL

                                                 INTRANET




Karen Mc Grane, Adapting Ourselves to Adaptive Content
A intro   B   content strategy   C   touchpoint   D cope   E   outro   @rainwiz #responsivecontent #ploneday




so what?
che mi porto a casa?
A intro   B   content strategy   C   touchpoint   D cope   E   outro   @rainwiz #responsivecontent #ploneday




#1
multiple size
content chunk writing
A intro    B   content strategy   C   touchpoint   D cope   E   outro   @rainwiz #responsivecontent #ploneday




“         Fragmenting our content across
          different “device-optimized”
          experiences is a losing
          proposition, or at least an

                                                                                                    ”
          unsustainable one.

                                                                                     Ethan Marcotte
A intro   B   content strategy   C   touchpoint   D cope   E   outro   @rainwiz #responsivecontent #ploneday




#2
metadata first
taxonomy
A intro   B   content strategy   C   touchpoint   D cope   E   outro     @rainwiz #responsivecontent #ploneday




“Metadata is the new
          art direction.
                                                                                                     ”
                                                                       Ethan Resnick, @studip101
A intro   B   content strategy   C   touchpoint   D cope   E   outro   @rainwiz #responsivecontent #ploneday




#3
plan reuse
structure content once, use anywhere
A intro   B   content strategy   C   touchpoint   D cope   E   outro   @rainwiz #responsivecontent #ploneday



                                                      Nome
                                                      Codice
                                                      Modello
                                                      Marca
                                                      Descrizione
A intro   B   content strategy   C   touchpoint   D cope   E   outro   @rainwiz #responsivecontent #ploneday



                                                      Nome
                                                      Codice
                                                      Modello
                                                      Marca
                                                      Descrizione

                                                      Lunghezza focale
                                                      Apertura massima
                                                      Apertura minima
                                                      Schema ottico
                                                      Angolo di campo
                                                      Distanza minima per la messa a fuoco
                                                      Rapporto di riproduzione massimo
                                                      Lamelle del diaframma
                                                      Messa a fuoco
                                                      Modi di messa a fuoco
                                                      Dimensione attacco filtro
                                                      Diametro x lunghezza
                                                      Peso
A intro    B   content strategy   C   touchpoint   D cope   E   outro   @rainwiz #responsivecontent #ploneday




“         Instead of crafting a website, you
          have to put more effort into
          crafting the description of the
          different bits of an asset, so they
          can be reused more effectively,

                                                                                                    ”
          so they can deliver more value.

                                                                                Nic Newman, BBC
A intro   B   content strategy   C   touchpoint   D cope   E   outro   @rainwiz #responsivecontent #ploneday




responsive design
vs
adaptive layout
Il layout è solo una delle componenti del design
Grazie!
Raffaele Boiano @rainwiz
                     rainwiz@rainwiz.com



Thanks to:

Karen Mc Grane
Kristina Halvorson

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Responsive content

  • 1. @rainwiz #ploneday #responsivecontent responsive content nell’era della content strategy Raffaele Boiano PLONE DAY - ENEA @rainwiz #responsivecontent
  • 2. A intro B content strategy C touchpoint D cope E outro @rainwiz #responsivecontent #ploneday perché sono qui? e perché ci siete anche voi?
  • 3. A intro B content strategy C touchpoint D cope E outro @rainwiz #responsivecontent #ploneday
  • 4. A intro B content strategy C touchpoint D cope E outro @rainwiz #responsivecontent #ploneday content strategy [kon-tent strat-i-jee] n. Content strategy plans for the creation, publication, and governance of useful, usable content
  • 5. A intro B content strategy C touchpoint D cope E outro @rainwiz #responsivecontent #ploneday #1 linea editoriale le linee guida che regolano la produzione del contenuto: valori, tono, voce, aspetti legali, user- generated content. Queste specifiche contribuiscono a definire il calendario editoriale.
  • 6. A intro B content strategy C touchpoint D cope E outro @rainwiz #responsivecontent #ploneday #2 web writing la pratica di scrivere contenuti utili e usabili pensati per la lettura sullo schermo. È molto più del copywriting. Un web writer deve capire le basi dell’user experience design, saper valorizzare un sistema di metadati e gestire un content inventory in continuo divenire.
  • 7. A intro B content strategy C touchpoint D cope E outro @rainwiz #responsivecontent #ploneday #3 metadata strategy progettare i tipi e la struttura dei metadati, cioè i dati sui dati. Metadati ben strutturati aiutano a identificare, organizzare, usare e riusare i contenuti in maniera da rappresentare un valore per molteplici target.
  • 8. A intro B content strategy C touchpoint D cope E outro @rainwiz #responsivecontent #ploneday #4 searchable content è il processo che mira a scrivere e organizzare i contenuti per aumentare la loro potenziale rilevanza per keyword specifiche sui motori di ricerca.
  • 9. A intro B content strategy C touchpoint D cope E outro @rainwiz #responsivecontent #ploneday #5 content workflow progettare e amministrare il processo e le tecnologie per raccogliere, produrre, conservare e distribuire i contenuti di un’organizzazione. Definire il ciclo di vita del contenuto è un’attività chiave.
  • 10. A intro B content strategy C touchpoint D cope E outro @rainwiz #responsivecontent #ploneday #6 x-channel strategy come e dove il contenuto sarà reso disponibile agli utenti.
  • 11. A intro B content strategy C touchpoint D cope E outro @rainwiz #responsivecontent #ploneday touchpoint management
  • 12. A intro B content strategy C touchpoint D cope E outro @rainwiz #responsivecontent #ploneday touchpoint [ˈtʌtʃpɔɪnt] n. Il touchpoint è il punto di contatto tra brand e stakeholders (clienti, clienti potenziali, impiegati, investors ecc).
  • 13. A intro B content strategy C touchpoint D cope E outro @rainwiz #responsivecontent #ploneday FONDAZIONE ENASARCO - TOUCHPOINTS MANAGEMENT Processi Primari: gestione iscritti, entrate, uscite, attività ispettiva Strategia LINE OF INTERNAL ACTION Attività Ambito owned digital media management social media management press owned press staff training LINE OF VISIBILITY Content & Design & Write post Send Produce Tweet & Socialize Update Write & Manage Face to face knowledge development & manage targeted awareness relate contents professional activity produce customer relations & Interventi base 24/7 self- interactions messages video & manage network & & media editions relation solutions management service interactions projects relations FONDAZIONE 01 Enasarco Magazine Affrontare il cambiamento: la nuova sfida per il presente Agente: un lavoro che dà valore all’azienda Speciale convenzioni Soggiorni termali e climatici 2010 Touchpoints enasarco.it Portale inEnasarco Blog Newsletter Youtube Twitter Facebook LinkedIN Press & Media Magazine Contact Cent. Sedi LINE OF USER INTERACTION Fruire di servizi core Inviare feedback Discutere/condividere Chiedere aiuto/info Fare network Scoprire novità Approfondire Ideale Adatto ma non ideale Inadatto Fondazione Enasarco, Touchpoints management
  • 14. A intro B content strategy C touchpoint D cope E outro @rainwiz #responsivecontent #ploneday cope system create once publish everywhere
  • 15. A intro B content strategy C touchpoint D cope E outro @rainwiz #responsivecontent #ploneday SITO
  • 16. A intro B content strategy C touchpoint D cope E outro @rainwiz #responsivecontent #ploneday SITO
  • 17. CONTENT Karen Mc Grane, Adapting Ourselves to Adaptive Content
  • 18. WEBSITE CONTENT Karen Mc Grane, Adapting Ourselves to Adaptive Content
  • 19. WEBSITE SOCIAL MEDIA CONTENT Karen Mc Grane, Adapting Ourselves to Adaptive Content
  • 20. WEBSITE SOCIAL MEDIA CONTENT MICROSITES Karen Mc Grane, Adapting Ourselves to Adaptive Content
  • 21. WEBSITE SOCIAL MEDIA CONTENT MICROSITES BLOGS Karen Mc Grane, Adapting Ourselves to Adaptive Content
  • 22. WEBSITE SOCIAL MEDIA CONTENT MICROSITES BLOGS INTRANET Karen Mc Grane, Adapting Ourselves to Adaptive Content
  • 23. WEBSITE SOCIAL MEDIA CONTENT MICROSITES BLOGS EMAIL INTRANET Karen Mc Grane, Adapting Ourselves to Adaptive Content
  • 24. WEBSITE SOCIAL MEDIA CONTENT MICROSITES PRINT BLOGS EMAIL INTRANET Karen Mc Grane, Adapting Ourselves to Adaptive Content
  • 25. WEBSITE SOCIAL TABLET MEDIA APPS CONTENT MICROSITES PRINT BLOGS EMAIL INTRANET Karen Mc Grane, Adapting Ourselves to Adaptive Content
  • 26. WEBSITE MOBILE APPS SOCIAL TABLET MEDIA APPS CONTENT MICROSITES PRINT BLOGS EMAIL INTRANET Karen Mc Grane, Adapting Ourselves to Adaptive Content
  • 27. MOBILE WEB WEBSITE MOBILE APPS SOCIAL TABLET MEDIA APPS CONTENT MICROSITES PRINT BLOGS EMAIL INTRANET Karen Mc Grane, Adapting Ourselves to Adaptive Content
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  • 40. MOBILE WEB WEBSITE MOBILE APPS SOCIAL TABLET MEDIA APPS PRINT MICROSITES PRINT BLOGS EMAIL INTRANET Karen Mc Grane, Adapting Ourselves to Adaptive Content
  • 41. MOBILE WEB WEBSITE MOBILE APPS SOCIAL TABLET MEDIA APPS WEB MICROSITES PRINT BLOGS EMAIL INTRANET Karen Mc Grane, Adapting Ourselves to Adaptive Content
  • 42. MOBILE WEB WEBSITE MOBILE APPS SOCIAL TABLET MEDIA APPS MOBILE MICROSITES PRINT BLOGS EMAIL INTRANET Karen Mc Grane, Adapting Ourselves to Adaptive Content
  • 43. A intro B content strategy C touchpoint D cope E outro @rainwiz #responsivecontent #ploneday so what? che mi porto a casa?
  • 44. A intro B content strategy C touchpoint D cope E outro @rainwiz #responsivecontent #ploneday #1 multiple size content chunk writing
  • 45.
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  • 48. A intro B content strategy C touchpoint D cope E outro @rainwiz #responsivecontent #ploneday “ Fragmenting our content across different “device-optimized” experiences is a losing proposition, or at least an ” unsustainable one. Ethan Marcotte
  • 49. A intro B content strategy C touchpoint D cope E outro @rainwiz #responsivecontent #ploneday #2 metadata first taxonomy
  • 50.
  • 51. A intro B content strategy C touchpoint D cope E outro @rainwiz #responsivecontent #ploneday “Metadata is the new art direction. ” Ethan Resnick, @studip101
  • 52. A intro B content strategy C touchpoint D cope E outro @rainwiz #responsivecontent #ploneday #3 plan reuse structure content once, use anywhere
  • 53.
  • 54. A intro B content strategy C touchpoint D cope E outro @rainwiz #responsivecontent #ploneday Nome Codice Modello Marca Descrizione
  • 55. A intro B content strategy C touchpoint D cope E outro @rainwiz #responsivecontent #ploneday Nome Codice Modello Marca Descrizione Lunghezza focale Apertura massima Apertura minima Schema ottico Angolo di campo Distanza minima per la messa a fuoco Rapporto di riproduzione massimo Lamelle del diaframma Messa a fuoco Modi di messa a fuoco Dimensione attacco filtro Diametro x lunghezza Peso
  • 56. A intro B content strategy C touchpoint D cope E outro @rainwiz #responsivecontent #ploneday “ Instead of crafting a website, you have to put more effort into crafting the description of the different bits of an asset, so they can be reused more effectively, ” so they can deliver more value. Nic Newman, BBC
  • 57. A intro B content strategy C touchpoint D cope E outro @rainwiz #responsivecontent #ploneday responsive design vs adaptive layout Il layout è solo una delle componenti del design
  • 58. Grazie! Raffaele Boiano @rainwiz rainwiz@rainwiz.com Thanks to: Karen Mc Grane Kristina Halvorson