Personal Information
Organización/Lugar de trabajo
Central Region, Denmark Denmark
Ocupación
Service Designer, Author, Speaker, Consultant
Sector
Apparel / Fashion
Sitio web
www.bechmann.info
Acerca de
Author of "Service er marketing" (Gyldendal Business, Copenhagen, 2012). The book was called "... one of the most important management books written in Danish” by the newspaper Berlingske. Søren have also written the first Danish book about service design: "Servicedesign" (Gyldendal Akademisk, Copenhagen, 2010). And "Gør kunden god igen" (Gyldendal Business, Copenhagen, 2014) – written with Pernille Hirshals.
He is the founder of Service Design Institute. He helps companies develop attractive and effective customer experiences across all touchpoints – based on customer insight, business understanding, technological know how and communication skills.
Søren have spent 25 years as an comm...
Etiquetas
service
service design
2010
sdc2010
berlin
service design network
Ver más
Presentaciones
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(3)Customer Service PowerPoint PPT Content Modern Sample
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Hace 15 años
Would you like service design with that? Presented by Suze Ingram at Web Directions South
suzeingram
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Digital Service Design - Creuna Morgen Briefing
Jacob Hage
•
Hace 14 años
Personal Information
Organización/Lugar de trabajo
Central Region, Denmark Denmark
Ocupación
Service Designer, Author, Speaker, Consultant
Sector
Apparel / Fashion
Sitio web
www.bechmann.info
Acerca de
Author of "Service er marketing" (Gyldendal Business, Copenhagen, 2012). The book was called "... one of the most important management books written in Danish” by the newspaper Berlingske. Søren have also written the first Danish book about service design: "Servicedesign" (Gyldendal Akademisk, Copenhagen, 2010). And "Gør kunden god igen" (Gyldendal Business, Copenhagen, 2014) – written with Pernille Hirshals.
He is the founder of Service Design Institute. He helps companies develop attractive and effective customer experiences across all touchpoints – based on customer insight, business understanding, technological know how and communication skills.
Søren have spent 25 years as an comm...
Etiquetas
service
service design
2010
sdc2010
berlin
service design network
Ver más