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InnovaChron
                  Providing Timely Help to Managers




      Workshop
      Catalogue
                                                                  May 2009




   © Copyright 2009, InnovaChron Inc., 83 Lynn, Gatineau, Québec, Canada, J9H 1B5
All rights reserved. Any unauthorized use, sharing, reproduction or
distribution of these materials by any means, electronic, mechanical, or
otherwise is strictly prohibited.
InnovaChron
                    Providing Timely Help to Managers

 A manager may have three different types of focus:

     1.   Managers can work in their team.
     2.   Managers can work on themselves
     3.   Managers can work on their team

 Managers work in their team when they focus on project management, defining new
 products, or do some technical work themselves. Managers work on themselves when
 they develop their leadership or management skills through training sessions, readings,
 spending time with a mentor or a coach, etc. Managers work on their team when they
 build and share a vision for their team, when they research ways to optimize the team’s
 activities or the team structure, when they develop a culture for their organization,
 when they coach their employees, etc.

 Working on their team is what will bring the most freedom to the managers. Yes, they
 have to develop themselves and dive in to help their team once in a while. However,
 what will allow a manager to really get his team moving and give him time to really do
 what he is supposed to do is when he develops his people, coaches them, train them,
 ensures that the team members all share the same vision, the same set of goals,
 ensures that the structure and processes are efficient and optimal.

 The workshops listed below are all meant to allow managers and their team members to
 work on their own team. They are providing frameworks to analyze the team from
 various angles and to lead the team towards finding their own solutions to problems.
 They ensure buy-in from the team members since they found the problems themselves
 and they worked on the solutions as a team. The workshops create a bond between the
 team members as they work together towards improving their own performance and
 quality of life!

 It is to note that the list of workshops is growing fast at the moment and so it will be
 updated regularly in the near future.

 It is also important to note that all the workshops presented in this document were
 created by Innovative Management Tools LLC, (see
 www.innovativemanagementtools.com for more information on this company) and are
 licensed to InnovaChron Inc. for its own usage.




For more information on these workshops or to reserve your
next session, please email Rémi Côté at remi@innovachron.com
or call him at (819) 332-1592. Thanks for your interest!
InnovaChron



  Task Management and Workload Distribution                     Barrier Identification and Elimination




 How can you identify,       HATS™ is a task               What barriers or hurdles    HURDLES™ is a
 analyze, and assign         management activity           are prohibiting your        barrier identification
 responsibilities to         that helps you assess         department or               and elimination
 maximize employees’         how many and which            organization from moving    activity that helps you
 capabilities and            “hats” your employees         forward? What solutions     assess what barriers
 productivity? What’s        are wearing.                  exist to eliminate these    exist between a
 the proper balance of                                     hurdles? Do the various     current state and a
 job tasks between                                         departments or              future state, as well as
 employees? Are your                                       employees know what         what needs to be
 employees ideally                                         solutions they are          done to eliminate
 suited for their roles                                    expected to implement,      these barriers.
 and responsibilities?                                     and when?




 HATS™ helps you and       Use HATS™ to                    HURDLES™ helps you         Use HURDLES™ to
 your employees cope            Identify roles and         and your employees             Define a current state
 with transitions and           responsibilities           cope with transitions          of being
 embrace change                 Balance employee           and embrace change             Define a future,
 initiatives by putting         workloads                                                 desired state vision
                                                           initiatives by
                                Identify duplication of                                   Identify progress
 the right people in the                                   eliminating those
                                efforts                                                   barriers
 right jobs.                    Address time               barriers that prohibit         Brainstorm solutions to
                                management issues          you from getting to the        the barriers
                                Align employee goals       desired change state.          Assign action plans to
                                and priorities against                                    employees
                                company goals                                             Assess resource
                                Create job descriptions                                   commitment needed to
                                Justify staff expansions                                  reach the future state
                                or reductions                                             Secure buy-in from
                                                                                          multiple areas of the
                                                                                          organization
  A workshop kit from Innovative Management Tools

                                                            A workshop kit from Innovative Management Tools




For more information on these workshops or to reserve your next session,
please email Rémi Côté at remi@innovachron.com or call him at (819) 332-
1592. Thanks for your interest!
InnovaChron

              Process Improvement                                          Waste Analysis




 What steps make up your       SNAPSHOT™ is a             What parts of your            IDENTIFY™ is a waste
 internal processes? Do the    process improvement        processes are not adding      analysis activity that
 various departments or        activity that helps you    any value? What are the       helps you discover all
 employees know exactly        define and analyze the     steps where people            the inefficiencies of
 what is required of them      various steps of a         almost always block? Is       your processes and
 within each process?          process and                there a lot of wasted time    brainstorm possible
 Which steps within your       brainstorm changes to      introduced in your            changes to the
 processes are roadblocks      the process in order to    processes?                    process in order to
 to smooth performance?        make it more effective                                   make it optimal for all
                               and efficient.                                           participants, for your
                                                                                        team, and for your
                                                                                        corporation.



 SNAPSHOT™ helps you          Use SNAPSHOT™ to            IDENTIFY™ helps you          Use IDENTIFY™ to
 and your employees              Define process owners    and your employees              Study your current
 map out processes and           and champions            identify various forms          processes
 analyze them to see             Map process steps        of waste in your                Find wasted effort
 where things are going                                   processes and to                Eliminate steps adding
                                 Highlight conflicting
 well and where                                                                           no value
                                 process steps and        develop a waste
                                                                                          Utilize your employees
 improvements could be           timing                   elimination plan to             to their full capacity
 made.                           Identify gaps in         optimize your                   Ensure all steps in a
                                 processes                operations.                     process achieve a
                                 Uncover training                                         common goal
                                 deficiencies                                             Identify all downtime
                                 Confirm where decision                                   in your processes
                                 and metric points are
                                 within processes
                                 Brainstorm process
                                 improvement ideas
                                 Evaluate process
                                 output requirements
                                                           A workshop kit from Innovative Management Tools
  A workshop kit from Innovative Management Tools




For more information on these workshops or to reserve your next session,
please email Rémi Côté at remi@innovachron.com or call him at (819) 332-
1592. Thanks for your interest!
InnovaChron

           Complex Change Preparation                                     Idea Generation




 When you are faced with       NAVIGATE™ is a             How many brainstorming       IDEAS™ is a
 a complex change to           change preparation         sessions have you been in    brainstorm activity
 define, communicate, and      activity that helps you    that lack structure and      that helps you put
 implement, where do you       consider several           results? How much better     structure and a
 start? Do you have a clear    elements that directly     would the results have       process around what
 direction for the change?     impact the success of      been if the session’s        is often nothing more
 Do you know what              an upcoming change         facilitator had more         than an unorganized
 resources and training are    before the                 control over the process     conversation
 needed to effect the          implementation             and the participants?
 change? How will your         begins.
 employees react when
 they learn of the change?




 NAVIGATE™ helps you          Use NAVIGATE™ to            IDEAS™ helps put form       Use IDEAS™ to
 and your employees              Establish and            and process to an              Generate ideas in a
 cope with transitions           communicate a change     activity that is usually       structured but creative
 and embrace change              vision or direction      anything but                   manner
 initiatives by addressing       Define resources         structured. By                 Minimize wasted time
 those factors that              needed to effect a       providing a process and        through focused
 cause employee                  change                   structure to a                 discussion
 frustration, anxiety,           Identify ways to         brainstorming activity,        Solicit input from all
 false starts,                   motivate people to       sessions can be                participants in a
 inefficiencies, and             embrace the change                                      nonthreatening way
                                                          completed in less time
 confusion before                Address training needs                                  Minimize chaos and
                                                          with better results.
 launching into the              prior to introducing                                    debates
                                 change                                                  Highlight the best
 change plan.
                                 Review the process                                      ideas
                                 and procedural
                                 changes needed to
                                 effect the change
                                 Generate change
                                 action plans based on     A workshop kit from Innovative Management Tools
                                 actual needs


  A workshop kit from Innovative Management Tools




For more information on these workshops or to reserve your next session,
please email Rémi Côté at remi@innovachron.com or call him at (819) 332-
1592. Thanks for your interest!
InnovaChron


   Strength – Weakness – Opportunity - Threat                         Product Portfolio Analysis




 What is the current         OVERVIEW™ is a                Are your products or        INNOVATE™ is a
 state of your team?         high-level SWOT               services reaching their     portfolio analysis
 What are its strengths      activity that allows a        maturity level? Are they    activity designed to
 and weaknesses? How         group to brainstorm           stale and in need of a      help organizations
 is your team positioned     the most important            new look or focus? Are      analyze a product or
 for the future? What        strengths and                 you losing market share     service to see where
 are the opportunities       weaknesses for an             because you are seen as     or how it can be
 and threats that it will    organization and then         offering “old” products     improved and brought
 face? Do you know           continue identifying          and services? Are you       “to the next level.”
 what to do to ensure        potential opportunities       ready to ditch the whole
 success of your team in     and threats that may          product and start over?
 the future?                 be on the horizon.            Don’t!




 OVERVIEW™ allows           Use OVERVIEW™ to
 you, your board of             Bring the visionaries of
 directors, and/or your         the company together       INNOVATE™ is               Use INNOVATE™ to
 staff to look at the           to assess the current                                     Explore improvements
                                                           designed for those
                                state of the                                              without totally
 current state of your                                     companies that need to         reengineering a
                                organization
 organization or                                           rejuvenate and revamp          product or service
                                Brainstorm a finite
 department while also          amount of information      their products and             Brainstorm new ways
 looking into the future        to serve as action         services without               to market, position,
 for growth                     items moving forward       starting over from             and promote a product
 opportunities. Once            Compare multiple           scratch. INNOVATE              or service
 the information is             SWOT data from             has you look at 20             Breathe new life into a
 captured, the critical         employees and                                             stale product or service
                                                           different aspects of a
                                management to define                                      Define new market
 items can be turned                                       product or service,
                                perception gaps                                           niches to grow
 into a management                                         understanding what the         revenues
                                Create proactive skills
 roadmap to set                 in the organization to     current state is, and
 priorities, metrics, and       prepare for future         exploring future
 measurements moving            opportunities              enhancements.
 forward.                       Align staff to ready the
                                organization against
                                future threats              A workshop kit from Innovative Management Tools

  A workshop kit from Innovative Management Tools



For more information on these workshops or to reserve your next session,
please email Rémi Côté at remi@innovachron.com or call him at (819) 332-
1592. Thanks for your interest!
InnovaChron

                   Skills Analysis                                  Workgroup Management




What are the skills           PROFILE™ is a skills       Why is it that so many       TEAMS™ is a
required by your team?        analysis activity that     teams fail to produce the    workgroup
Are your people               paints a picture of the    desired results? Why do      management activity
equipped with the right       skills needed to           some teams continually       that walks a group of
skill set to perform their    perform specific job       struggle and “storm”?        people through the
work adequately? Are          positions and whether      What steps can be taken      team chartering
you vulnerable because        your staff possesses       to improve a team’s          process – planning
your team does not have       those skills at the        chance for success?          their path to becoming
the right expertise? Do       required level of          What brings a group of       a high-performing
your employees need           competency.                people together so that      team.
training to perform their                                they begin to act and
job with success?                                        produce like a team?




PROFILE™ helps a             Use PROFILE™ to             TEAMS™ focuses on           Use TEAMS™ to
department manager or            Analyze people’s
                                                         the planning phase of          Put clarity and
supervisor take an               strengths and
                                 weaknesses compared     team development. By           definition to the team’s
inventory of the staff’s                                                                existence
                                 to job requirements     developing a team
skills and experiences                                                                  Allow the team to plan
                                 Determine where you     charter as the group’s
compared to the job                                                                     its strategies and work
                                 have multiple people    first order of business
requirements. The                with the same skills
                                                                                        plans prior to rushing
                                                         (and success), the             to produce something
analysis pinpoints               and interests           team is able to                Establish the “rules of
where skills are not             Highlight personal      adequately define its          the game” by which
quite at the level               development
                                                         purpose, product,              the team members will
needed for optimum               opportunities for
                                 employee growth         measurements, and              abide
performance or where                                                                    Define team
                                 Assess where training   goals. But almost more
there are skill voids –                                                                 leadership, milestones,
                                 needs exist             importantly, the team
creating a potentially                                                                  performance goals,
                                 Learn more about your   spends time defining
vulnerable position for          staff’s experiences
                                                                                        roles and
                                                         their team processes –         responsibilities, and
the future.                      beyond their current    the backbone of their          recognition strategies
                                 position                future success.                Inspire the team
                                                                                        members by
                                                                                        empowering them to
 A workshop kit from Innovative Management Tools                                        create the best team
                                                                                        possible


                                                          A workshop kit from Innovative Management Tools




For more information on these workshops or to reserve your next session,
please email Rémi Côté at remi@innovachron.com or call him at (819) 332-
1592. Thanks for your interest!

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innovaChron\'s Workshop Catalog

  • 1. InnovaChron Providing Timely Help to Managers Workshop Catalogue May 2009 © Copyright 2009, InnovaChron Inc., 83 Lynn, Gatineau, Québec, Canada, J9H 1B5 All rights reserved. Any unauthorized use, sharing, reproduction or distribution of these materials by any means, electronic, mechanical, or otherwise is strictly prohibited.
  • 2. InnovaChron Providing Timely Help to Managers A manager may have three different types of focus: 1. Managers can work in their team. 2. Managers can work on themselves 3. Managers can work on their team Managers work in their team when they focus on project management, defining new products, or do some technical work themselves. Managers work on themselves when they develop their leadership or management skills through training sessions, readings, spending time with a mentor or a coach, etc. Managers work on their team when they build and share a vision for their team, when they research ways to optimize the team’s activities or the team structure, when they develop a culture for their organization, when they coach their employees, etc. Working on their team is what will bring the most freedom to the managers. Yes, they have to develop themselves and dive in to help their team once in a while. However, what will allow a manager to really get his team moving and give him time to really do what he is supposed to do is when he develops his people, coaches them, train them, ensures that the team members all share the same vision, the same set of goals, ensures that the structure and processes are efficient and optimal. The workshops listed below are all meant to allow managers and their team members to work on their own team. They are providing frameworks to analyze the team from various angles and to lead the team towards finding their own solutions to problems. They ensure buy-in from the team members since they found the problems themselves and they worked on the solutions as a team. The workshops create a bond between the team members as they work together towards improving their own performance and quality of life! It is to note that the list of workshops is growing fast at the moment and so it will be updated regularly in the near future. It is also important to note that all the workshops presented in this document were created by Innovative Management Tools LLC, (see www.innovativemanagementtools.com for more information on this company) and are licensed to InnovaChron Inc. for its own usage. For more information on these workshops or to reserve your next session, please email Rémi Côté at remi@innovachron.com or call him at (819) 332-1592. Thanks for your interest!
  • 3. InnovaChron Task Management and Workload Distribution Barrier Identification and Elimination How can you identify, HATS™ is a task What barriers or hurdles HURDLES™ is a analyze, and assign management activity are prohibiting your barrier identification responsibilities to that helps you assess department or and elimination maximize employees’ how many and which organization from moving activity that helps you capabilities and “hats” your employees forward? What solutions assess what barriers productivity? What’s are wearing. exist to eliminate these exist between a the proper balance of hurdles? Do the various current state and a job tasks between departments or future state, as well as employees? Are your employees know what what needs to be employees ideally solutions they are done to eliminate suited for their roles expected to implement, these barriers. and responsibilities? and when? HATS™ helps you and Use HATS™ to HURDLES™ helps you Use HURDLES™ to your employees cope Identify roles and and your employees Define a current state with transitions and responsibilities cope with transitions of being embrace change Balance employee and embrace change Define a future, initiatives by putting workloads desired state vision initiatives by Identify duplication of Identify progress the right people in the eliminating those efforts barriers right jobs. Address time barriers that prohibit Brainstorm solutions to management issues you from getting to the the barriers Align employee goals desired change state. Assign action plans to and priorities against employees company goals Assess resource Create job descriptions commitment needed to Justify staff expansions reach the future state or reductions Secure buy-in from multiple areas of the organization A workshop kit from Innovative Management Tools A workshop kit from Innovative Management Tools For more information on these workshops or to reserve your next session, please email Rémi Côté at remi@innovachron.com or call him at (819) 332- 1592. Thanks for your interest!
  • 4. InnovaChron Process Improvement Waste Analysis What steps make up your SNAPSHOT™ is a What parts of your IDENTIFY™ is a waste internal processes? Do the process improvement processes are not adding analysis activity that various departments or activity that helps you any value? What are the helps you discover all employees know exactly define and analyze the steps where people the inefficiencies of what is required of them various steps of a almost always block? Is your processes and within each process? process and there a lot of wasted time brainstorm possible Which steps within your brainstorm changes to introduced in your changes to the processes are roadblocks the process in order to processes? process in order to to smooth performance? make it more effective make it optimal for all and efficient. participants, for your team, and for your corporation. SNAPSHOT™ helps you Use SNAPSHOT™ to IDENTIFY™ helps you Use IDENTIFY™ to and your employees Define process owners and your employees Study your current map out processes and and champions identify various forms processes analyze them to see Map process steps of waste in your Find wasted effort where things are going processes and to Eliminate steps adding Highlight conflicting well and where no value process steps and develop a waste Utilize your employees improvements could be timing elimination plan to to their full capacity made. Identify gaps in optimize your Ensure all steps in a processes operations. process achieve a Uncover training common goal deficiencies Identify all downtime Confirm where decision in your processes and metric points are within processes Brainstorm process improvement ideas Evaluate process output requirements A workshop kit from Innovative Management Tools A workshop kit from Innovative Management Tools For more information on these workshops or to reserve your next session, please email Rémi Côté at remi@innovachron.com or call him at (819) 332- 1592. Thanks for your interest!
  • 5. InnovaChron Complex Change Preparation Idea Generation When you are faced with NAVIGATE™ is a How many brainstorming IDEAS™ is a a complex change to change preparation sessions have you been in brainstorm activity define, communicate, and activity that helps you that lack structure and that helps you put implement, where do you consider several results? How much better structure and a start? Do you have a clear elements that directly would the results have process around what direction for the change? impact the success of been if the session’s is often nothing more Do you know what an upcoming change facilitator had more than an unorganized resources and training are before the control over the process conversation needed to effect the implementation and the participants? change? How will your begins. employees react when they learn of the change? NAVIGATE™ helps you Use NAVIGATE™ to IDEAS™ helps put form Use IDEAS™ to and your employees Establish and and process to an Generate ideas in a cope with transitions communicate a change activity that is usually structured but creative and embrace change vision or direction anything but manner initiatives by addressing Define resources structured. By Minimize wasted time those factors that needed to effect a providing a process and through focused cause employee change structure to a discussion frustration, anxiety, Identify ways to brainstorming activity, Solicit input from all false starts, motivate people to sessions can be participants in a inefficiencies, and embrace the change nonthreatening way completed in less time confusion before Address training needs Minimize chaos and with better results. launching into the prior to introducing debates change Highlight the best change plan. Review the process ideas and procedural changes needed to effect the change Generate change action plans based on A workshop kit from Innovative Management Tools actual needs A workshop kit from Innovative Management Tools For more information on these workshops or to reserve your next session, please email Rémi Côté at remi@innovachron.com or call him at (819) 332- 1592. Thanks for your interest!
  • 6. InnovaChron Strength – Weakness – Opportunity - Threat Product Portfolio Analysis What is the current OVERVIEW™ is a Are your products or INNOVATE™ is a state of your team? high-level SWOT services reaching their portfolio analysis What are its strengths activity that allows a maturity level? Are they activity designed to and weaknesses? How group to brainstorm stale and in need of a help organizations is your team positioned the most important new look or focus? Are analyze a product or for the future? What strengths and you losing market share service to see where are the opportunities weaknesses for an because you are seen as or how it can be and threats that it will organization and then offering “old” products improved and brought face? Do you know continue identifying and services? Are you “to the next level.” what to do to ensure potential opportunities ready to ditch the whole success of your team in and threats that may product and start over? the future? be on the horizon. Don’t! OVERVIEW™ allows Use OVERVIEW™ to you, your board of Bring the visionaries of directors, and/or your the company together INNOVATE™ is Use INNOVATE™ to staff to look at the to assess the current Explore improvements designed for those state of the without totally current state of your companies that need to reengineering a organization organization or rejuvenate and revamp product or service Brainstorm a finite department while also amount of information their products and Brainstorm new ways looking into the future to serve as action services without to market, position, for growth items moving forward starting over from and promote a product opportunities. Once Compare multiple scratch. INNOVATE or service the information is SWOT data from has you look at 20 Breathe new life into a captured, the critical employees and stale product or service different aspects of a management to define Define new market items can be turned product or service, perception gaps niches to grow into a management understanding what the revenues Create proactive skills roadmap to set in the organization to current state is, and priorities, metrics, and prepare for future exploring future measurements moving opportunities enhancements. forward. Align staff to ready the organization against future threats A workshop kit from Innovative Management Tools A workshop kit from Innovative Management Tools For more information on these workshops or to reserve your next session, please email Rémi Côté at remi@innovachron.com or call him at (819) 332- 1592. Thanks for your interest!
  • 7. InnovaChron Skills Analysis Workgroup Management What are the skills PROFILE™ is a skills Why is it that so many TEAMS™ is a required by your team? analysis activity that teams fail to produce the workgroup Are your people paints a picture of the desired results? Why do management activity equipped with the right skills needed to some teams continually that walks a group of skill set to perform their perform specific job struggle and “storm”? people through the work adequately? Are positions and whether What steps can be taken team chartering you vulnerable because your staff possesses to improve a team’s process – planning your team does not have those skills at the chance for success? their path to becoming the right expertise? Do required level of What brings a group of a high-performing your employees need competency. people together so that team. training to perform their they begin to act and job with success? produce like a team? PROFILE™ helps a Use PROFILE™ to TEAMS™ focuses on Use TEAMS™ to department manager or Analyze people’s the planning phase of Put clarity and supervisor take an strengths and weaknesses compared team development. By definition to the team’s inventory of the staff’s existence to job requirements developing a team skills and experiences Allow the team to plan Determine where you charter as the group’s compared to the job its strategies and work have multiple people first order of business requirements. The with the same skills plans prior to rushing (and success), the to produce something analysis pinpoints and interests team is able to Establish the “rules of where skills are not Highlight personal adequately define its the game” by which quite at the level development purpose, product, the team members will needed for optimum opportunities for employee growth measurements, and abide performance or where Define team Assess where training goals. But almost more there are skill voids – leadership, milestones, needs exist importantly, the team creating a potentially performance goals, Learn more about your spends time defining vulnerable position for staff’s experiences roles and their team processes – responsibilities, and the future. beyond their current the backbone of their recognition strategies position future success. Inspire the team members by empowering them to A workshop kit from Innovative Management Tools create the best team possible A workshop kit from Innovative Management Tools For more information on these workshops or to reserve your next session, please email Rémi Côté at remi@innovachron.com or call him at (819) 332- 1592. Thanks for your interest!