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Organisations and management

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R Giles
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Organisations are very interesting
[object Object],Coffee shops to small businesses. July 2008, there were 1.93 million small businesses in Australia, representing 96% of all businesses.
Technology Internal/External Environment Strategy People Structure Elements of an Organisation
People ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Corporate culture ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The organisational “iceburg” ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Management Roles ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Leadership styles There is no questioning this function, just how managers operate is interesting. Leadership styles range on a continuum Management style Autocratic Democratic / participative Laissez- faire
Structure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Vertical specialisation Top Management Middle management Lower or frontline management Long term or strategic planning Operational and supervision of lower management Daily management and rosters
Vertical Specialisation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
More Less Accountability Responsibility Authority Board of Directors Chief Executive Officer (CEO Managing Director Department Head Divisional Head Plant Manager Store Manager Team Manager Supervisor Team Leader Frontline Manager Top/ Senior/ Executive Management Team Middle Management Team Frontline/Supervisory Management Team
Horizontal Specialisation ,[object Object],Functional Model Divisional Model Matrix Model
Functional Model ,[object Object],Functions General Manager Finance Manager Marketing Manager Finance Manager Operations Manager
Divisional Model ,[object Object],[object Object],[object Object],[object Object],Divisions General Manager Produce Manager Meat Manager Deli Manager Grocery Manager
Matrix Model ,[object Object],[object Object],Production Manager General Manager Dinnerware Jewellery Marketing Manager
Strategy ,[object Object],[object Object],[object Object]
[object Object],[object Object]
6 Step Approach to DECISION MAKING & PROBLEM SOLVING 1. Define the O bjective 2. Outline the F acts ,[object Object],4. Develop Several S olutions 5. I mplement Preferred Solution 6. E valuate Effectiveness of Solution If solution unsuccessful restart process
Overly Fat Children See Ice cream Everywhere
Decision-making conditions ,[object Object],[object Object],[object Object],Minimal Risk High Risk ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],3 conditions under which decisions can occur:
[object Object],[object Object],[object Object],[object Object],[object Object]
SWOT ,[object Object],[object Object],[object Object],[object Object],[object Object],Internal – People, organisation, systems, communications, products, production, finance, credentials, knowledge External – market, technology, finance, economic climate, society, legislation, ecology
Environment – Internal / External ,[object Object],[object Object]
Technology ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Organisations and management

  • 2.
  • 3. Technology Internal/External Environment Strategy People Structure Elements of an Organisation
  • 4.
  • 5.
  • 6.
  • 7.
  • 8. Leadership styles There is no questioning this function, just how managers operate is interesting. Leadership styles range on a continuum Management style Autocratic Democratic / participative Laissez- faire
  • 9.
  • 10. Vertical specialisation Top Management Middle management Lower or frontline management Long term or strategic planning Operational and supervision of lower management Daily management and rosters
  • 11.
  • 12. More Less Accountability Responsibility Authority Board of Directors Chief Executive Officer (CEO Managing Director Department Head Divisional Head Plant Manager Store Manager Team Manager Supervisor Team Leader Frontline Manager Top/ Senior/ Executive Management Team Middle Management Team Frontline/Supervisory Management Team
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20. Overly Fat Children See Ice cream Everywhere
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.