MWDL Hosting Hubs Update: Services, Pricing, and Highlights
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Sandra McIntyre, Director Rebekah Cummings, Assistant Director/Outreach Librarian Tuesday, January 7, 2014 11:00 a.m.-12:00 noon MST / 10:00–11:00 a.m. PST The Mountain West Digital Library (MWDL) provides a central search portal to over 800,000 digital resources from memory institutions in Utah, Nevada, Idaho, Arizona, and Hawaii. MWDL partners typically work with one of approximately 30 MWDL hosting hubs. Hubs assist partners by providing digital collections training, digitization services, and repository hosting services. Through the hubs model MWDL supports a distributed digital collections network around the Mountain West and works to expand digital library services to additional memory institutions in the region. In this webinar, Sandra and Rebekah will provide background on the hubs model, explain the different kinds of MWDL hubs, and discuss the need to update the current model of service. Time will be allotted for questions and discussions about the needs of both hubs and partners, and for ideas about how MWDL can modify the hubs model in the future.
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MWDL Hosting Hubs Update: Services, Pricing, and Highlights
- 1. Hosting Hubs Update: Services, Pricing, and Highlights Sandra McIntyre, Director, and Rebekah Cummings, Assistant Director January 7, 2014
- 2. MWDL Distributed Network Infrastructure BACKGROUND
- 3. Partnership Agreement • Available here at mwdl.org
- 4. MWDL Partnership Agreement • Created March 14, 2008 • Not a legal contract but a “statement of intent.” • Outlines responsibilities of partners, hubs, and MWDL as well as goals, governance, and guidelines.
- 5. Infrastructure Three tiered model • Collections Partners Tier (“Partners”) – Own and manage collections • Hosting Tier (“Hubs”) Host the digital materials • Central Aggregating Server Tier (MWDL) – Harvest metadata from hubs
- 6. Hub Levels Three levels of Hosting Hubs (Tier 2) • Level 1: Contributing Institutions – Host their own collections and share at least one collection with MWDL. • Level 2: Regional Hosting Hubs – Host material from at least one other institution. • Level 3: Full-Service Hosting Hubs – Provide digitization services as well as hosting services to partners.
- 7. Model 1: Contributing Institutions Contributing Institution: • • • • • Curates own content Assigns own metadata Digitizes own material (or contracts privately) Has its own server and DAMS Opens up its own collections for harvest
- 8. Model 2: Regional Hosting Hub Partners: Regional Hosting Hub: • Curate collections • Assign metadata • Digitize own materials • Hosts the digital collections of at least one additional partner • Trains partners in using DAMS
- 9. Model 3: Full-Service Hosting Hub Partners: Full-service Hosting Hub: • Curate collections • Assign metadata • Hosts digital collections • Provides digitization services • Trains partners in using DAMS
- 11. Services provided Collection Partner Level 1: Contributing Institution Level 2: Regional Hosting Hub Level 3: Full-Service Hosting Hub Curation of materials ✚ Metadata assignment ✚ ✚ Digitization ✚ MWDL: Aggregating Tier ✚ Hosting in DAMS Training ✚ ✚ ✚ ✚ ✚ ✚ Harvesting metadata ✚ Central search portal ✚ Standards ✚
- 12. Currently harvested: • University of Utah, J. Willard Marriott Library, CONTENTdm Repository • BYU, CONTENTdm Server Repository • BYU, Finding Aid Repository • UNLV, CONTENTdm Repository • Idaho State Historical Society, CONTENTdm Repository • Arizona Memory Project • UNR Libraries Digital Conservancy • Utah State University, Digital Commons • Utah State University, Digital Library • Utah State Digital Archives • Utah State Archives and Records Service Indexes • Southern Utah University, Sherratt Digital Library Collections • Weber State University Stewart Library Digital Collections • Utah Valley University Digital Archives • Salt Lake Community College Digital Collections • Utah Digital Archives Finding Aids List of hosting hubs/ repositories In Progress/Not yet harvested: • UNLV Digital Commons • University of Idaho Digital Collections • Northern Arizona University Cline Library Special Collections and Archives • Montana Memory Project • Utah Division of Arts and Museums Digital Repository • Utah Education Network College eMedia • Family Search International • LDS Church History Library • Stacks: The Idaho Digital Repository • Boise State University • Snow College Digital Repository • BYU Howard W. Hunter Law Library • Highway 89 On hold due to technical issues: • Utah Government Publications Online Digital Library
- 13. Benefits of Tiered Network • People who are closest to the materials curate collections and assign metadata • Provides flexible, scalable infrastructure • Consolidates equipment and expertise • Reinforces standards and policies • Creates a platform for collaborative work
- 15. Metadata Standards for Interoperability • Created by a 12member task force of UALC Digitization Committee • Qualified Dublin Core • Metadata mappings to QDC from other systems • 8 required fields; 2 other mandatory-ifapplicable fields
- 16. Training • 2008: tied to Hub-Partner relationship • Other options: – MWDL centralized training – webinars and workshops – MWDL staff on-site training at Partner sites – Third-party training organizations
- 17. MWDL Distributed Network GOVERNANCE AND FUNDING
- 18. Governance • Selection of materials is up to Partners. • Hubs are independent and selfmanaging, select services to offer to Partners. • MWDL is governed by UALC Council, with policies recommended by UALC Digitization Committee. – In-person Committee meetings semi-annually – Virtual meetings of task forces, ongoing
- 19. Current Task Forces Active: • Geospatial Discovery Task Force • DAMS Interest Group • Outreach Task Force • Training Task Force • Pioneers in Your Attic Forming/re-forming: • Institutional Repositories Task Force • Digital Preservation Task Force • Data Curation Task Force • Linked Data Task Force
- 20. Governance 19 repositories 11 repositories UALC UALC UALC UALC UALC UALC UALC UALC UALC UALC Hub Hub Hub Hub Hub Hub Hub Hub Hub Hub New New New New New New Hub Hub Hub Hub Hub Hub UALC UALC UALC UALC UALC UALC UALC UALC UALC Hub Hub Hub Hub Hub Hub Hub Hub Hub New New New New New Hub Hub Hub Hub Hub
- 21. Funding • LSTA: Start-up funds in early 2000s for four hub servers and training • Partners: discounted fees to Hubs for services; no fees to MWDL • UALC: $116,000 in 2009 for Ex Libris Primo “piggyback” license • UALC: approx. $90,000/yr. in Utah State funds – Director position – Outreach supplies and travel
- 22. Funding • In-kind support from J. Willard Marriott Library at University of Utah – – – – – – Discovery Services support (Primo) Other IT support: servers, systems, etc. Offices, computers, and telephones Financial Management services Human Resources services Librarian appointments
- 23. Funding • Digital Public Library of America: Grants – 3 other staff positions through Dec. 2014 – 1+ position part-time through Aug. 2015 – Direct costs for program activities through Aug. 2015
- 25. Changes • • • • Growth in network New funding New staff and capacities Changes in digital environment
- 26. New infrastructure options • No hosting hub: Partner works directly with CONTENTdm Quick Start program • No regional digitization center: All local digitization with inexpensive scanners • No scanning required, with intense metadata work: EAD finding aids • No work by Partners: centralized projects
- 27. Continuing Change • Need for digital preservation services • New standards needed, e.g., geospatial metadata and preservation metadata • Additional collaboration opportunities
- 28. Upcoming Challenges • • • • Increased numbers of partners Proliferation of service models Training gaps Lack of sustainable funding for MWDL core services
- 29. Collection Partner Level 1: Contributing Institution Level 2: Regional Hosting Hub Level 3: Full-Service Hosting Hub MWDL: Aggregating Tier Services provided Curation of materials ✚ Metadata assignment ✚ ✚ Digitization ✚ ✚ ✚ Training ✚ ✚ ✚ Hosting in DAMS ✚ ✚ Harvesting metadata ✚ Central search portal ✚ Sharing with DPLA ✚ Standards ✚ Platform for collabora’n ✚ Digital preservation ? ? ? ? ?
- 30. Hubs Survey • Informally interviewed 20 hub representatives from 18 different institutions. • Three main questions: – Would you prefer an in-person or virtual hubs meeting? – What would you like to get out of a hubs meeting? – What topics would you like to discuss?
- 31. Hubs Survey: Question 1 Would you prefer an you prefer an inperson or virtual hubs meeting? • 100% of respondents said that some inperson element was necessary to accomplish our goals.
- 32. Hub Survey: Question 2 What would you like to get out of a hubs meeting? 1. Networking with colleagues 2. Continued training 3. Clarification on the responsibilities of hubs and hub status 4. Forum to talk about what people are doing and possible collaborations 5. An updated price list
- 33. Hub Survey: Question 3 What topics would you like to discuss? 1. 2. 3. 4. CONTENTdm and other alternatives Best practices Geospatial and rights metadata Background of MWDL and where we are going (including partnership with DPLA) 5. Partnership Agreement
- 34. Questions for consideration • Does this infrastructure still work? • Is there anything that isn’t clear? • How do we feel about the current definition of “hub”? • If we were to take on many more small partners, would this system still work? • Are there additional services that you would like to see MWDL provide? That hubs should provide?
- 35. What will work for the next 5-6 years? LOOKING FORWARD
- 36. Looking forward • We’ve looked at… – our current infrastructure – important developments since 2008
- 37. Hubs Meeting • • • • March 2014 (exact date TBD) Salt Lake City, UT Doodle poll for 1½ days MWDL decision-making – – – – Partnership Agreement Digitization Price List Future services models Future funding models • Opportunity to connect with regional hub managers – Share best practices – Find out what other digital libraries are doing – Discuss important digital library topics
- 38. Hosting Hubs Update Webinar #2 • February 13, 2014 • Hosting Hubs Discussion: Evaluating the Infrastructure of the MWDL Network
- 39. Revising MWDL Partnership Agrmt • Shared Google Doc to record ideas, suggestions, and proposed language • Partnership Agreement Draft
- 40. Questions? • Sandra McIntyre Director (801) 585-0969 sandra.mcintyre@utah.edu • Rebekah Cummings Assistant Director/Outreach Librarian (801) 587-8893 rebekah.cummings@utah.edu
Editor's Notes
- REBEKAHThanks for joining us today for the fourth session in our Winter Webinar Series, “Hosting Hubs Updates: Services, Pricing, and Highlight”Today, Sandra and I will be leading a presentation and discussion on our hubs model where we will be talking about the infrastructure of MWDL as it was set up in 2008 and recent changes that are leading us to reevaluate and start a conversation about updates and changes to MWDL. This is going to be a little different from previous sessions in that we hope to have as much discussion as we do presentation, so we are shooting for 30 minutes for background and presentation followed by 30 minutes of discussion. I’ve sent a link out to the Google Doc where we will be taking notes during the discussion portion and we encourage all of you to take notes on the Google Doc as well. You may also notice if you’ve been with us in previous sessions, that we have a new system today. Instead of GoToMeeting, we are testing out Adobe Connect. If you are having any trouble with the system or any feedback on how its working for you, feel free to send a chat to me or Sandra and we will try to help you get that sorted out any problems you may have. During the presentation everyone’s mics will be muted but if you would like to ask a question, you can use the “raise your hand” feature in Connect or simply type your question into the chat box.
- REBEKAHNow we are going to launch into some background of MWDL. Some of you may have been around when this infrastructure was set in place and for the most part it has worked really well. Pause for poll question #1 on familiarity: How familiar are you with the MWDL Partnership Agreement and the roles set out for hubs?
- REBEKAHWe are going to talk about a few different documents today, but the most important one is the MWDL Partnership agreement. This is the first document that a potential new partner will see if they are interested in joiningt our consortium and we usually start moving forward with a new partner once they have read the partnership agreement and acknowledged, usually in an email, the roles and responsibilities of partners in the agreement.
- REBEKAHThe Partnership Agreement is not a legal contract but a statement of intenet. At this point in time we don’t require partners to sign the partnership agreement, although that may change going forward. Any partner can withdraw from the agreement as long as they give us appropriate notice. Outlines the responsibilities…
- REBEKAHThree tiered modelCollections PartnerHosting Tier There are three levels of hosting hubsMost confusionPartner and Hub are not mutually exclusive terms. An institution can be a partner and a hub. For instance, the University of Utah is a collection partner. They manage and own their own digital collections. But they are also a hub that hosts and delivers content to MWDL.Central Aggregating Server Tier (MWDL)
- REBEKAHThe only confusing element of the partnership agreement for most people seems to be the three levels of hosting hubs that we outline in the Partnership agreement. When I did an informal survey of some of our hub managers many people inquired what level of hub they were and that is one of the things we would like to illuminate today. There are three levels of hosting hubs. Despite the name of Level 1, it is still a hub for our purposes in the sense that they host material and send records to MWDL.
- REBEKAH
- REBEKAH
- REBEKAH
- REBEKAHHere is the universe of MWDL with the central aggregating tier, the variety of hubs, and the partners that they serve. You may notice in this diagram that Contributing institutions still have one partner bubble adjacent to the hub and that is because every hub, like the University of Reno for instance, is also a partner and may even serve more than one department within their institutions. In other words there may be people within an institution who act as a partner like a Special Collections department and different people within the same institution that serve hub functions like Digital Operations. It adds another layer of complexity, but hopefully doesn’t make this diagram too much more confusing. Now we are going to pause for another quick poll: Which kind of hub describes you best? (If you are not a hub, describe the hub that you work with.)
- REBEKAH Other tasks – set digitization priorities and secure funding, assure and assign usage rightsLast slide of the hubs model summarizes the services provided by the different tiers and levels of MWDL and it just summarizes what we’ve already talked about except that it also clearly shows the services currently provided by MWDL such as training, harvesting metadata, creation of standards, and that we act as a central search portal.
- REBEKAH Here is our current list of hosting hubs and repositories. In other words, these are all of the different servers that we harvest from on a hopefully weekly basis. You can see by looking at this list how many new partners we’ve taken on on the right side. Where it says in progress/ not yet harvested, these are mostly new partners that will be onboarded in 2014.
- REBEKAHThere are a lot of benefits to the tiered network model that I’ve just described and we think a lot of the strength of MWDL is in how distributed our model is and what a true consortium it is. Consolidates equipment and expertise – not everyone has to be good at everything. If one person does audio-visual preservation and another person has tons of experience with newspaper digitization we can go to those people with questions and assistance. Mention distributed networkThere are benefits to a centralized organization.
- REBEKAH Very briefly, this is another document that we collectively created in 2008 and it is probably time to revisit and see if it still works for everyone or if we need to make some updates here as well.
- REBEKAHAnother example of the standards that we’ve set collectively has been our work around metadata standards.
- REBEKAHAnother service that has been provided by the MWDL network is training. Training has traditionally been provided within the hub-partner relationship, but we’ve expanded our training services this year to include more centralized training here at MWDL. Cory and Silvia provided fabulous on-site training in linked open data last fall and we are expanding our webinars.
- SANDRA
- SANDRAThis technical
- REBEKAHHere are the task forces of the UALC Digitization Committee. Some of these, like the Geospatial Discovery Task Force, include members outside of UALC as well. New task forces will be assessing whether to open up to all MWDL partners as well.
- SANDRA
- SANDRA
- SANDRA
- SANDRA
- SANDRA
- SANDRA
- SANDRA
- SANDRAPause for poll question: What is the most important service (or which of these services are important to you) that MWDL provides to your hub or could potentially provide to your hub? (And feel free to add more information about your response in the chat window.)
- Rebekah
- SANDRA
- REBEKAH
- REBEKAHWe will get to the discussion in just a minute, but I am going to talk about how we plan on continuing this discussion over the next few months. Emphasize that we are moving forward collaboratively
- REBEKAH
- REBEKAH We’ve thrown a lot at you in this webinar as far as background and would like to have one more discussion before the Hubs Meeting. We are going to have one more web conferencing/webinar session on February 13th next month. I’ll get the page up for that on our website this week and send reminders out as that day gets closer.
- REBEKAHShared space where we can record ideas, make suggestions and propose language for the new partnership agreement that we hope to draft at the Hubs Meeting
- REBEKAH