1) The document discusses implementing a Just-in-Time (JIT) inventory system in the automotive industry in Pakistan to improve customer satisfaction. 2) JIT aims to have the right materials available at the right time and in the right quantities to meet customer demand. This reduces inventory costs and improves productivity. 3) The study will interview automotive industry stakeholders about their current inventory challenges and survey them about adopting a JIT system to address issues like delayed deliveries affecting customers.