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MOTIVATION
Whatever you do will be insignificant, but it is important that
you do it
What is Motivation?
Process which begins with a physiological or psychological need or
deficiency which triggers a behaviour or a desire that is aimed at a goal or
an incentive.
• Needs

drives

incentives

All the internal conditions that stir up activity and sustain activity of an
individual.
• Starts and sustain activities

Process of arousing the action, sustaining the activity in process and
regulating the pattern of activity.
• Starts, sustain and regulate.
3 Groups of Motivational Theories
Internal

Suggest that variables within the individual give rise to
motivation and behavior
Example: Maslow’s hierarchy of needs theory

Process

Emphasize the nature of the interaction between the
individual and the environment.
Example: Expectancy theory

External

Focus on environmental elements to explain behavior.
Example: Two-factor theory
HIERARCHY OF NEEDS THEORY
Given by ABRAHAM MASLOW
Needs were categorized as five levels of lower-higher-order
needs.
Individual must satisfy lower-level needs before they can satisfy
higher order needs.
Satisfied needs will no longer motivate
Motivating a person depends on knowing at what level that a
person is on the hierarchy
HIERARCHY OF NEEDS THEORY
HIERARCHY OF NEEDS THEORY
HIERARCHY OF NEEDS THEORY
HIERARCHY OF NEEDS THEORY
HIERARCHY OF NEEDS THEORY
HIERARCHY OF NEEDS THEORY
HIERARCHY OF NEEDS THEORY
Relevance of Maslow’s Theory for
Managers
Effective managers can anticipate emerging needs based
on individual need profiles and provide opportunities for
fulfilment
The esteem level of needs satisfied by jobs and
recognition provides managers with the greatest
opportunity to motivate better performance
Expectancy theory
• Expectancy theory is about the mental processes regarding
choice, or choosing. It explains the processes that an individual
undergoes to make choices. Expectancy theory is a motivation
theory first proposed by Victor Vroom.
Expectancy theory
The final
outcome

Work
required

To
reach

A level of
performance

Expectancy: how confident you are
that if you put in the effort required you
will actually reach the goal.

Which
should
lead to

Valence: how much you
really want the outcome.

Instrumentality: how confident
you are that the goal really will
lead to the outcome.
Expectancy theory
Expectancy
• If I try, will I
succeed?
Two-factor theory

• Two factor model

Maintenance & Motivational Factors
Two-factor theory
Two-factor theory
Two-factor theory
• Company policy &
administration
• Supervision
• Interpersonal Relations
• Working conditions
• Salary
• Status
• Security

Hygiene factors avoid
job dissatisfaction

Motivation factors
increase job satisfaction

•
•
•
•
•
•

Achievement
Achievement recognition
Work itself
Responsibility
Advancement
Growth
Two-factor theory
• PROBLEMS

It ignores situational variables.
No overall measure of satisfaction
was utilized.
The reliability of Herzberg
methodology was questioned.
THANK YOU

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Motivation Theories

  • 1. MOTIVATION Whatever you do will be insignificant, but it is important that you do it
  • 2. What is Motivation? Process which begins with a physiological or psychological need or deficiency which triggers a behaviour or a desire that is aimed at a goal or an incentive. • Needs drives incentives All the internal conditions that stir up activity and sustain activity of an individual. • Starts and sustain activities Process of arousing the action, sustaining the activity in process and regulating the pattern of activity. • Starts, sustain and regulate.
  • 3.
  • 4. 3 Groups of Motivational Theories Internal Suggest that variables within the individual give rise to motivation and behavior Example: Maslow’s hierarchy of needs theory Process Emphasize the nature of the interaction between the individual and the environment. Example: Expectancy theory External Focus on environmental elements to explain behavior. Example: Two-factor theory
  • 5. HIERARCHY OF NEEDS THEORY Given by ABRAHAM MASLOW Needs were categorized as five levels of lower-higher-order needs. Individual must satisfy lower-level needs before they can satisfy higher order needs. Satisfied needs will no longer motivate Motivating a person depends on knowing at what level that a person is on the hierarchy
  • 12. HIERARCHY OF NEEDS THEORY Relevance of Maslow’s Theory for Managers Effective managers can anticipate emerging needs based on individual need profiles and provide opportunities for fulfilment The esteem level of needs satisfied by jobs and recognition provides managers with the greatest opportunity to motivate better performance
  • 13. Expectancy theory • Expectancy theory is about the mental processes regarding choice, or choosing. It explains the processes that an individual undergoes to make choices. Expectancy theory is a motivation theory first proposed by Victor Vroom.
  • 14. Expectancy theory The final outcome Work required To reach A level of performance Expectancy: how confident you are that if you put in the effort required you will actually reach the goal. Which should lead to Valence: how much you really want the outcome. Instrumentality: how confident you are that the goal really will lead to the outcome.
  • 15. Expectancy theory Expectancy • If I try, will I succeed?
  • 16. Two-factor theory • Two factor model Maintenance & Motivational Factors
  • 19. Two-factor theory • Company policy & administration • Supervision • Interpersonal Relations • Working conditions • Salary • Status • Security Hygiene factors avoid job dissatisfaction Motivation factors increase job satisfaction • • • • • • Achievement Achievement recognition Work itself Responsibility Advancement Growth
  • 20. Two-factor theory • PROBLEMS It ignores situational variables. No overall measure of satisfaction was utilized. The reliability of Herzberg methodology was questioned.