Shilpi Arora

organization behavior human resources tuckman model organization management scatter diagram flow chart control chart run charts histograms pareto principles cause and effect/ fish bone diagram statistical tools maslow’s-hierarchy of needs theory alderfer's erg difference in cultures countries and cultures iceberg model of culture: creating and sustaining organizational culture trait theories behavioral theories 1. ohio lewin model of change methods to change resistance to change levels of change forces of change change management organisation change types of change fayol hawthorne studies workforce diversity weber quantitative management principles : taylor behavioral fields contributing to organizational behavior ma quality circle group decision making punctuated-equilibrium model human teams groups groups & teams stages of conflict conflict conflict management team stages team development stages of team development sketch notes career leadership development leadership