Avoiding Scope Creep – How to Make Sure Your Clients Play Fair (Slides)

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http://ITServiceContractSecrets.com SUMMARY SLIDES: Suffering from IT scope creep? This article offers some strategies to avoid constantly changing expectations. Copyright (C) SP Home Run Inc. SP Home Run is a registered trademark of SP Home Run Inc. All worldwide rights reserved.

Tecnología Empresariales

SPHomeRun.com

Avoiding Scope
Creep –
How to Make Sure
Your Clients Play Fair
Courtesy of the
Small Business Computer Consulting Blog
http://blog.sphomerun.com

Sponsored by ITServiceContractSecrets.com
SPHomeRun.com

Scope Creep
Can be Caused by
New Equipment
Appearing On Site
Without Notice

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SPHomeRun.com

or When Clients
Start to Use
New Software
Packages Without
Prior Arrangement

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SPHomeRun.com

It is Possible to
Mitigate the Effects
of Scope Creep
and Make Sure that

Sponsored by ITServiceContractSecrets.com
SPHomeRun.com

Clients Always
Play Fair
(and PAY Fair)
When the
Goalposts Move

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SPHomeRun.com

All it Takes is
Foresight and
Careful
Relationship
Management

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SPHomeRun.com

The Importance
of Contracts

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SPHomeRun.com

Well-Considered
Contracts will
Help to Keep it
Under Control

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SPHomeRun.com

Make Sure that
Contracts Contain
Clear Details as to
What is and is Not
Supported

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SPHomeRun.com

Communication
and Expectation
Management

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SPHomeRun.com

Good Client
Communication
Ensures that
Everyone Knows
What to Expect

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SPHomeRun.com

Of the Agreement
Between Client
and Support
Provider

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SPHomeRun.com

Clear Objectives
and Milestones
Can Help with
Expectation
Management

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SPHomeRun.com

And Make Clients
Aware that
Unforeseen
Changes Can Result
in Extra Costs

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SPHomeRun.com

Scope Creep
Can be Avoided
if Everyone
Talks Openly

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SPHomeRun.com

And Respect Exists
Between Client and
Provider

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SPHomeRun.com

Do You Experience
Scope Creep with
Your Clients?

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SPHomeRun.com

Share Your
Horror Stories
in the Comments
Below

SPHomeRun.com
Recommended Reading:
IT Service Contract Secrets
for Getting More Repeat Clients and
Recurring Service Revenue

Download this
Free Special Report Now at

ITServiceContractSecrets.com
Copyright © SP Home Run Inc. All worldwide rights reserved.
SP Home Run is a registered trademark of SP Home Run Inc.

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