Avoiding Scope Creep – How to Make Sure Your Clients Play Fair (Slides)

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http://ITServiceContractSecrets.com SUMMARY SLIDES: Suffering from IT scope creep? This article offers some strategies to avoid constantly changing expectations. Copyright (C) SP Home Run Inc. SP Home Run is a registered trademark of SP Home Run Inc. All worldwide rights reserved.

Tecnología Empresariales

SPHomeRun.com

Avoiding Scope
Creep –
How to Make Sure
Your Clients Play Fair
Courtesy of the
Small Business Computer Consulting Blog
http://blog.sphomerun.com

Sponsored by ITServiceContractSecrets.com
SPHomeRun.com

Scope Creep
Can be Caused by
New Equipment
Appearing On Site
Without Notice

Sponsored by ITServiceContractSecrets.com
SPHomeRun.com

or When Clients
Start to Use
New Software
Packages Without
Prior Arrangement

Sponsored by ITServiceContractSecrets.com
SPHomeRun.com

It is Possible to
Mitigate the Effects
of Scope Creep
and Make Sure that

Sponsored by ITServiceContractSecrets.com
SPHomeRun.com

Clients Always
Play Fair
(and PAY Fair)
When the
Goalposts Move

Sponsored by ITServiceContractSecrets.com
SPHomeRun.com

All it Takes is
Foresight and
Careful
Relationship
Management

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SPHomeRun.com

The Importance
of Contracts

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SPHomeRun.com

Well-Considered
Contracts will
Help to Keep it
Under Control

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SPHomeRun.com

Make Sure that
Contracts Contain
Clear Details as to
What is and is Not
Supported

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SPHomeRun.com

Communication
and Expectation
Management

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SPHomeRun.com

Good Client
Communication
Ensures that
Everyone Knows
What to Expect

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SPHomeRun.com

Of the Agreement
Between Client
and Support
Provider

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SPHomeRun.com

Clear Objectives
and Milestones
Can Help with
Expectation
Management

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SPHomeRun.com

And Make Clients
Aware that
Unforeseen
Changes Can Result
in Extra Costs

Sponsored by ITServiceContractSecrets.com
SPHomeRun.com

Scope Creep
Can be Avoided
if Everyone
Talks Openly

Sponsored by ITServiceContractSecrets.com
SPHomeRun.com

And Respect Exists
Between Client and
Provider

Sponsored by ITServiceContractSecrets.com
SPHomeRun.com

Do You Experience
Scope Creep with
Your Clients?

Sponsored by ITServiceContractSecrets.com
SPHomeRun.com

Share Your
Horror Stories
in the Comments
Below

SPHomeRun.com
Recommended Reading:
IT Service Contract Secrets
for Getting More Repeat Clients and
Recurring Service Revenue

Download this
Free Special Report Now at

ITServiceContractSecrets.com
Copyright © SP Home Run Inc. All worldwide rights reserved.
SP Home Run is a registered trademark of SP Home Run Inc.

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