Strength-based Kanban (Lean Kanban France 2012 #lkfr12)
1. Hands-on Experience on
Strength-Based Kanban
A Metaphor and Tool to Boost Your
Lean Implementation Coaching Skills
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2. Your facilitators
David Shaked Nicolas Stampf
• Certified Lean Six Sigma Master Black Belt • Experienced Lean coach in IT Operations
• Practices and teaches multiple strength- • Solution Focused and Appreciative Inquiry
based facilitation approaches practitioner
• Enjoys working with global corporate (and • Systems Thinker
other large & complex systems) • Blogger around ‘Respectful’ Change
• Written several articles about SB LSS and Management
currently working on a book • Haunting (too much) LinkedIn groups
• Hosting a LinkedIn discussion group on • Hosting a LinkedIn discussion group on
Strength-Based Lean Six Sigma French speaking Solution Focus practitioners
• When I’m not working, I enjoy travelling, • When I’m not working, I enjoy reading… a
going to the theatre and applying Reiki lot!
healing
• When I’m done with SB LSS… My next project
• When I’m done with SB LSS... My next will likely be to change the world of work,
project will likely be creating peace in the one planet at a time…
Middle East...
www.appreciatingsystems.com
www.almond-insight.com
3. What knowledge is in the room?
• Who has worked with or implemented a ‘Kanban System’?
– (raise your hands)
• Who has used a Kanban to help in coaching their Lean
initiatives?
– (raise your hands)
• What are you curious about when you hear the words
‘Strength-based Kanban’?
5. Triad interviews
• Pick someone in the room that you don’t
know (preferably)
• Get to your interview guide
– write legibly on it
• Interview each other using the guide
– 1 interviewer, 1 note taker, 1 interviewee
– 5 minutes per interview
• Go!
6. Triad interviews debrief
• What new ideas emerged for you?
• What did you notice (as an interviewer, interviewee or
observer)?
• How do you feel?
8. Key Strength-Based Change Principles
• By shifting or prioritising the focus on:
– What is working well/has worked well
– What helps us/the situation be at its best
– What we already know
– What resources are available to move forward
– What vision do we want to move towards
– Where/when does a ‘problem’ not occur (or occurs to a
lesser degree)
– Where are the ‘positive deviants’
– What can we do right away to move forward
• We release creativity, resourcefulness, confidence and
a clearer way forward!
9. A kanban is already strength-based!
• Kanban encourages us to:
– Focus on the task – what we want to create now, build or move
forward with
– Create our own version based on what we already know about the
context
– Work from our strengths
– Develop what would work for us in this specific context
• It visually shows what is moving, what is happening, ie what works or
is in progress
• When something’s stuck, Kanban management encourages us to:
– Break the task to small steps that can be easily taken to move
forward
– Look for where could help come from
10. Our proposal to you
• Using Kanban
• … to manage your Lean coaching
(not operational tasks)
• … in a strength-based way
12. Classic Kanban
(Tasks move in this direction)
‘Full Bucket’ ‘Bucket in use’ ‘Completed bucket’
To Use/To Do Using/Doing Used/Done
• Lean problems to • Current problem being • Lean problems solved
investigate and solve: solved and
– Wastes or • Lean tools and
– Bottlenecks • Current Lean behavior behaviors in use
– Flow being implemented
– Etc.
• New Lean actions to WIP =
implement « one problem at a time »
Moving from here to
And here also…
there is difficult…
14. From Classic to Strength-based
Kanban
‘Full Bucket’ ‘Bucket in use’ ‘Completed bucket’
To Use/To Do Using/Doing Used/Done
• Our strengths • A full list of our
• Current knowledge, successes
know-how, skills, • What worked for us
experience • What we already
learned
WIP =
« one strength at a time »
16. Strength-based Basic Kanban for
deployement!
‘Full Bucket’ ‘Bucket in use’ ‘Empty bucket’
To Use/To Do Using/Doing Used/Done
• A full list of our • Our strengths
successes • Current
• What worked for knowledge,
us know-how, skills,
• What we already experience
learned
These we need to
These we need to find amplify and
out and redo: generalize:
easier and motivating! this is easier!
18. Our Invitation…
• Give your triad interview notes to the
interviewee
– This is your gift to him/her
• With your interview results, we invite you to
complete the second Kanban template where
your starting point is all the great things
you’ve already done well…
20. THANK YOU VERY MUCH!
You’re all warmly invited to join the
Strength-Based Lean Six Sigma LinkedIn group
at http://bit.ly/SBLSSLI
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21. • If you like this content, feel free to re-use and
adapt it (by conforming to the license below)
by attributing it to us
and
• Please tell us about the great stuff you’ve
done with it, so we continue to improve too!
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License.