The alternative title for this report could also be: Idea management and social software: Role in innovation.
I was recently asked by a global financial services firm’s UK office (staff 4500 in UK) to conduct a robust evaluation/selection process for a new social idea management system. The system would replace one already in existence that was developed in-house and the main intention was to improve companywide innovation efforts. Alongside the final decision, a framework was needed for addressing implementation and adoption considerations. This is the "case study". If you want to download it, it's available via my site and I ask only that you subscribe to my newsletter to gain access (if unsatisfied you can easily unsubscribe at a later date): http://socialwrks.com/about/newsletter/
I'd love to get your feedback on it in the comments...