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Using social mediaon your beat Steve Buttry sbuttry@journalregister.com Daily Freeman August 23, 2011
Read more about it stevebuttry.wordpress.com slideshare.net/stevebuttry @stevebuttry zombiejournalism.com
What’s your social media strategy?
Ways to use social media Daily routine Find sources Breaking news Crowdsourcing Investigative reporting Distribute content Personal & newsroom accounts
Many more users Much info private Tougher to search Not as immediate (less frequent updates) Engage, don’t intrude Great for breaking news Great real-time search Engagement not as intrusive Hashtags help w/ search, conversation
Connect w/ sources (balance, disclosure?) Check pages of agencies, people on beat Crowdsourcing (ask on their pages as well as yours) Look for people in the news Ask for permission to use photos
Follow officials & agencies on beat Twitter Search (advanced) Hashtags (regular & spontaneous) NearbyTweets Breaking news Crowdsourcing
Why use Twitter? It can save you time It extends your reach It’s an engaging, conversational tool It’s great for connecting with eyewitnesses
Before the big story breaks Follow lots of local people (NearbyTweets, replies, retweets, check followers) Join local conversation Master Twitter search (advanced) Promote local #hashtag taxonomy (#okstorm) Use Twitter routinely on your beat
Quakes, tornadoes, floods Indonesia Twitter HQ
When the big story breaks Twitter Search (advanced) Connect w/ witnesses Crowdsource Tweet early & often Seek verification Address rumors (say what you don’t know) Seek photos Converse Answer questions Thank contributors Promote fresh content Link to new reports (even competitors’) Be human (fun where appropriate)
@statesman case study
Crowdsource
Crowdsource
Say what you don’t know
Converse w/ public
Link to fresh content
Link to fresh content
Verify, verify, verify
Verify, verify, verify
People to follow Look for sources (find people) Ask sources Journalists in other communities When someone follows you, check out to see whether you should follow back When you follow someone, check whom they follow Tweeps mentioned in interesting tweets
Do agencies on beat post photos? Search for keywords, photos Invite people to contribute photos on news stories Connect w/ people posting photos Seek permission (check conditions) Give credit
Do agencies, people on beat use? Watch for public videos getting attention (will often see links, mentions on Twitter) Embed in stories, blogs
“Mayor” is great source about a business or venue (employee or customer) See who has checked in for breaking news story Tips might provide questions for stories Break story w/ Foursquare “shout”
[object Object]
Find new sources through connections, groups
Discussions help find experts
Check updates, slides, travel
Search by location & keyword,[object Object]
Niche social sites SlideShare TripIt Yammer
What’s next?
What is curation? Museum curator: Studies topic Chooses relevant content (other sources & museum collection) Authenticates Groups related items Provides context Presents exhibit Journalism curator: Studies topic Chooses relevant content (social media, blogs, staff) Authenticates Groups related items Provides context Presents collected content

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Social media on the beat

  • 1. Using social mediaon your beat Steve Buttry sbuttry@journalregister.com Daily Freeman August 23, 2011
  • 2. Read more about it stevebuttry.wordpress.com slideshare.net/stevebuttry @stevebuttry zombiejournalism.com
  • 3. What’s your social media strategy?
  • 4. Ways to use social media Daily routine Find sources Breaking news Crowdsourcing Investigative reporting Distribute content Personal & newsroom accounts
  • 5. Many more users Much info private Tougher to search Not as immediate (less frequent updates) Engage, don’t intrude Great for breaking news Great real-time search Engagement not as intrusive Hashtags help w/ search, conversation
  • 6. Connect w/ sources (balance, disclosure?) Check pages of agencies, people on beat Crowdsourcing (ask on their pages as well as yours) Look for people in the news Ask for permission to use photos
  • 7. Follow officials & agencies on beat Twitter Search (advanced) Hashtags (regular & spontaneous) NearbyTweets Breaking news Crowdsourcing
  • 8. Why use Twitter? It can save you time It extends your reach It’s an engaging, conversational tool It’s great for connecting with eyewitnesses
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15. Before the big story breaks Follow lots of local people (NearbyTweets, replies, retweets, check followers) Join local conversation Master Twitter search (advanced) Promote local #hashtag taxonomy (#okstorm) Use Twitter routinely on your beat
  • 16. Quakes, tornadoes, floods Indonesia Twitter HQ
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22. When the big story breaks Twitter Search (advanced) Connect w/ witnesses Crowdsource Tweet early & often Seek verification Address rumors (say what you don’t know) Seek photos Converse Answer questions Thank contributors Promote fresh content Link to new reports (even competitors’) Be human (fun where appropriate)
  • 26. Say what you don’t know
  • 28. Link to fresh content
  • 29. Link to fresh content
  • 32. People to follow Look for sources (find people) Ask sources Journalists in other communities When someone follows you, check out to see whether you should follow back When you follow someone, check whom they follow Tweeps mentioned in interesting tweets
  • 33.
  • 34.
  • 35.
  • 36.
  • 37.
  • 38.
  • 39. Do agencies on beat post photos? Search for keywords, photos Invite people to contribute photos on news stories Connect w/ people posting photos Seek permission (check conditions) Give credit
  • 40. Do agencies, people on beat use? Watch for public videos getting attention (will often see links, mentions on Twitter) Embed in stories, blogs
  • 41. “Mayor” is great source about a business or venue (employee or customer) See who has checked in for breaking news story Tips might provide questions for stories Break story w/ Foursquare “shout”
  • 42.
  • 43. Find new sources through connections, groups
  • 46.
  • 47.
  • 48. Niche social sites SlideShare TripIt Yammer
  • 50. What is curation? Museum curator: Studies topic Chooses relevant content (other sources & museum collection) Authenticates Groups related items Provides context Presents exhibit Journalism curator: Studies topic Chooses relevant content (social media, blogs, staff) Authenticates Groups related items Provides context Presents collected content
  • 51. Curation tools Google & other search engines Twitter Search (advanced) Other Social media search Storify, Storyful, Chirpstory Blackbird Pie Quote URL
  • 52. Authenticate & attribute Ask: “How do you know that?” Ask careful questions of crowd to help you vet & verify Check links, tweets & information on sources Contact sources directly Link to original source & attribute
  • 53. Follow up stevebuttry.wordpress.com slideshare.net/stevebuttry sbuttry@journalregister.com @stevebuttry zombiejournalism.com

Notas del editor

  1. We’ll discuss how reporters need to use social media to cover their beats more efficiently.
  2. We’ll start with some examples of why Twitter is a valuable breaking-news tool. Most will, of course, remember that Twitpic had the first shot of the Hudson landing.
  3. We’ll also discuss the Denver plane crash that Mike Wilson survived and how the media missed an opportunity by not using Twitter.
  4. The next several slides will illustrate points from my February case study of how @statesman used Twitter effectively in the story of the terrorist plane crash into the IRS building in Austin.
  5. This was an erroneous tweet that I will discuss.
  6. I’ll use the next several slides in a discussion of how Bill Doskoch used Twitter on a more routine (and amusing) daily story.