Jason O'Donnell

Portland, Oregon Area United States

Support Content Strategist, IBM Center for Support Excellence

Technology / Software / Internet

I am a content strategist and social business evangelist, knowledge champion, and thought leader. I believe that sharing information can be more efficient and effective than it is today and am committed to driving innovation. My work is focused within the knowledge management and social business worlds to break down organizational boundaries and improve knowledge sharing. I have provocative ideas and disruptive tendencies, both skills which I use to enable my clients' success, and in turn, the success of my organization. As the IBM Support Content Strategist, I'm working to define and improve content standards, types, process and tools needed to create a high quality content experience.