About Jamcracker and how we enable enterprises, service providers, and technology companies to become \'cloud service brokers.\'

1. Introducing Jamcracker Unifying Cloud Services Delivery & Management Stephen Crawford VP Marketing & Business Development

2. Agenda Company Overview Value Proposition Market Segments Case Studies Platform Synergies

3. Jamcracker – Unifying Cloud Services Founded in 2000 by the founder of Exodus Communications(Most successful IPO in 1998) Privately held with 200+ employees Offices in US, Europe and India Proven tested Platform deployed globally

5. Cloud services, virtual computing and SaaS reducing cost of SW and HW delivery.

6. Customers want vertically integrated solutions encompassing HW, SW and managed services.

7. Challenge for providers is orchestrating all the disparate pieces into a unified services grid.BPO as a Service

8. Cloud Service Broker

9. Jamcracker Service Delivery Network The JSDN platform provides Services Aggregation, Delivery, Management, Support and Billing for a Unified Services offering. …everything from A to Z Jamcracker Confidential & Proprietary 6

10. Jamcracker Services Delivery Network IT Providers Enterprises Service Providers

11. Jamcracker Service Broker Service Consumer Service Developer Service Provider Infrastructure Management ServicesManagement ApplicationCatalogues SaaS Applications Role Based UI ServiceAccess ServiceCreation PaaS Environment Reporting Self-Service Enablement SecurityManagement SLAManagement IaaS Infrastructure Disaster Recovery SLA / Contract Role-Based Access Control ServicePublishing Capacity Management Virtual Machines / Images ServiceManagement CMDB SLA Monitoring Virtualized Resources (Compute, Storage, Network) CapacityManagement Patching Payment Service Analytics Billing & Metering Monitoring Provisioning & LifecycleManagement Software Kernel (OS, VM Manager) Provisioning Reporting & Auditing ConfigurationManagement Hardware Discovery

12. Optional Offerings Jamcracker Confidential & Proprietary 9 Hosting of the JSDN ISV Vendor Management, On-Boarding & Settlement ISV Self Service – Integration Portal Operations Management Portal(s) & Catalog(s) for Every Market Segment/Channels Phone Support – Unified L1, L2 & L3 for all Applications/Services Services Billing, SLA Monitoring & Settlement Integration Orchestration into OSS/BSS Infrastructure Global Services Distribution Ecosystem Management Global Services Market Launching & Testing

13. Jamcracker Confidential & Proprietary 10 SSO Identity & Policy Management User & Services Provisioning Self Service Order Fulfillment Catalogue Management Jamcracker Unified Services Delivery & Management Services Management & Administration Reporting Auditing SLA Monitoring Metering Billing Chargeback Settlement Help Desk Ticketing & Routing Case Study Jamcracker Partners Telstra Partners Core Services Broadband Hosting Mobile Networking Voice Cloud Services Marketplace(s) Enterprises SMB’s Channels

14. SSO Identity & Policy Management User & Services Provisioning Self Service Order Fulfillment Catalogue Management Jamcracker Unified Services Delivery & Management Services Management & Administration Reporting Auditing SLA Monitoring Metering Billing Chargeback Settlement Help Desk Ticketing & Routing Case Study Next-Gen Devices Mobile Phones Applications Fixed IP Phones Marketplace 2.0 Desktops / Laptops Search, Preview, and Transaction Hub IP-enabled Systems Partners Xtended Enabled Networks End-Users

16. Ad-hoc Cloud Adoption in Enterprises As Clouds are adopted in an ad-hoc fashion… Public Clouds In the Enterprise …Enterprise IT risks losing control. Line-of-Business IT Admin Departments / Functional Roles SaaS IaaS PaaS Individual Employees Firewall

17. Consolidating Control & Compliance Admin & Reporting Compliance & Audit CIO IT Admin SSO & Role-based authorization Metering & Chargeback Helpdesk & Support Department Individual Function End - Users Self-service & provisioning Catalogue Management Applications Public Clouds ERP PLM SCM Email CRM Conferencing SaaS Business Apps Productivity Apps Aggregation & Federation Web Services Dev & Test Cloud Platforms Development Environments Middleware PaaS Internal External External Infrastructure VM VM Infrastructure IaaS Hybrid Infrastructure Hypervisor Mainframe Client/ Server Virtualized Infrastructure

18. JSDN Hybrid Cloud Services Support Common Cloud Administration Console 15 Jamcracker Service Delivery Network Server Image Management Policy Management Monitoring Metering DeploymentAutomation Audits & Alerts Public Cloud Public Cloud PrivateCloud PrivateCloud Hybrid Cloud

19. Catalogue Management Self-Service fulfillment Service and User Provisioning Authentication, Authorization & Access Control IT Admin User and Service Administration Reporting and Auditing Helpdesk Ticketing & Support Billing Settlement Metering & Chargeback Jamcracker Platform Complete Cloud-Services Lifecycle Management Enterprise Integration Toolkit Cloud Services Integration Toolkit Standards-based, Extensible Platform Jamcracker Platform Architecture

20. Thank You