1. PEOPLE &
ORGANIZATION

2. QUESTION 4
What problems might surface in
teams at each stage in the five-stage
group development model?

3. Differences Between Group
And Team
TEAM
A team is internally organized, with specific
goals and usually with specific roles for
different members of the team.
GROUP
A group is just a collection of people with
something in common, such as being in the
same place or having a shared interest.

4. Five-Stage Group
Development Model
O Forming
O Storming
O Norming
O Performance
O Adjourning

5. Forming
- Team members learn about each other
at hand.
- Problems might arise in forming stage:
O unclear objectives
O uninvolvement, uncommitted members
O Confusion
O Low morale
O Hidden feelings
O Poor listening

6. How to manage these
problems
O By introducing them to one another
(quiet drawn and not left out).
O Good communication to ensure the
team to understand and on what
needs to be achieved.

7. Storming
- As members continue to work, they will
engage each other in arguments about
the structure of the group which often
are significantly emotional and illustrate
a struggle for status in the team.
- Problems might arise in storming stage
:
O conflict over who will control the team
O lack of cohesion
O failure, inconsistency
O anger

8. How to manage this
problems?
O clarifying work goals, individual
roles and objectives. (so they
become more focus)
O team rules such as collaboration
and sharing maybe developed.
(give clear indication why rules
needed)

9. Norming
- Characterized by close relationship
and cohesiveness.
- Problems might arise from norming
stage :
O opening risky issues
O members may begin to fear the inevitable
future breakup of the group
O they may resist change of any sort.

10. How to manage these
problems?
O requiring the balanced focus on
people and work
O team members will feel more
comfortable in their roles and in
working with the others.

11. Performance
- a steady-state is achieved, where
team reaches and optimal level of
performance.
- Problems might arise from
performance stage:
O easy to slip into a happy and lower-
performing family
O target the people in an ever-increasing
focus on the task at hand.

12. How to manage these
problems?
O Leader must focus and control the
members to prevent these problems
from happening.

13. Adjourning
- team members disband after
finished doing tasks.
- problems might arise in adjourning
stage :
O Team members will feel depressed over
losing camaraderie and friendships.

14. How to manage these
problems
O Focus on wrapping up activities
(farewell party, etc.)
O This requires the skills of change
management to be deployed, for
example in celebrating the
successes of the past.

15. End of slides
THANK YOU 