SlideShare una empresa de Scribd logo
1 de 19
@tamcdonald #ccdk
What is
Community?
We’ve been asking the wrong question.
It should be…
Who is
Community?
@tamcdonald #ccdk
@tamcdonald #ccdk
A
Is
NOT
a Community
It’s people who come and go
@tamcdonald #ccdk
Community:
People who are passionate about
you and emotionally attached to
your brand
@tamcdonald #ccdk
When your community is exclusive
Everyone on this side is excited
to be in
And everyone on this side,
wants to get IN
@tamcdonald #ccdk
@MurphTheSurf350
Meet Murph
Member of our community who:
• Provides feedback
• Gives insights on new features
• Offers assistance to other community
members
@tamcdonald #ccdk
Murph is a pundit.
Pundits can:
• Use hyperlinnks
• Format text
• Have their comments
featured at top
Pundits earn this privilege by
being responsible and helpful
community members.
@tamcdonald #ccdk
WIIFT?
What’s in it for
THEM?
@tamcdonald #ccdk
@tamcdonald #ccdk
Becoming the magnet
Attract people to you and get them
to stick around.
@tamcdonald #ccdk
@YourTash
Meet Tash
Member of our community who:
• Promotes our segments
• Watches and comments
• Introduces new community members
@tamcdonald #ccdk
And when she introduces new community members…
She keeps introducing new community members!
Most importantly, these community members do exactly
what Tash does: promote, introduce and participate
@tamcdonald #ccdk
Tash sent us feedback
A personal response, to let her know I read her
feedback, lead to all the connections and support.
@tamcdonald #ccdk
Experiment
Always be experimenting
Start small by:
• Testing with little or no
budget
• Testing with no add’l
resources
• Getting buy-in from at least
one other stake-holder
• Measuring results
@tamcdonald #ccdk
• Long term growth
• Scalable Community
WIIFY?
What’s in it for you?
@tamcdonald #ccdk
• Innovation
• Loyalty
WIIFY?
What’s in it for you?
@tamcdonald #ccdk
• Community is not the crowd
(make it exclusive)
• Be the magnet, Not the
bulldozer
• Experiment (always)
@tamcdonald #ccdk
@tamcdonald #ccdk

Más contenido relacionado

La actualidad más candente

[Challenge:Future] Jatin Kataria My Super Hero
[Challenge:Future] Jatin Kataria My Super Hero   [Challenge:Future] Jatin Kataria My Super Hero
[Challenge:Future] Jatin Kataria My Super Hero
Challenge:Future
 

La actualidad más candente (13)

Artez Interactive - Meet the Peeps Who Tweet
Artez Interactive - Meet the Peeps Who TweetArtez Interactive - Meet the Peeps Who Tweet
Artez Interactive - Meet the Peeps Who Tweet
 
Tweet to your next job
Tweet to your next jobTweet to your next job
Tweet to your next job
 
Turkey’s Indie Game Developer Communities
Turkey’s Indie Game Developer CommunitiesTurkey’s Indie Game Developer Communities
Turkey’s Indie Game Developer Communities
 
How to know your life purpose in 5 minutes by adam leipzig
How to know your life purpose in 5 minutes by adam leipzigHow to know your life purpose in 5 minutes by adam leipzig
How to know your life purpose in 5 minutes by adam leipzig
 
Epic Team Principles | Roman Zorin
Epic Team Principles | Roman ZorinEpic Team Principles | Roman Zorin
Epic Team Principles | Roman Zorin
 
CIPR PRide Awards Midlands
CIPR PRide Awards MidlandsCIPR PRide Awards Midlands
CIPR PRide Awards Midlands
 
2014 Rock Your Brand Webinar Series: Promote Your Brand
2014 Rock Your Brand Webinar Series: Promote Your Brand2014 Rock Your Brand Webinar Series: Promote Your Brand
2014 Rock Your Brand Webinar Series: Promote Your Brand
 
Building an Instagram Following from Scratch (Shanna Quinn, United Airlines)
Building an Instagram Following from Scratch (Shanna Quinn, United Airlines)Building an Instagram Following from Scratch (Shanna Quinn, United Airlines)
Building an Instagram Following from Scratch (Shanna Quinn, United Airlines)
 
14 Andrew Davis - Why Brands Are Becoming Publishers - MASHUP MENA Conference
14   Andrew Davis - Why Brands Are Becoming Publishers - MASHUP MENA Conference 14   Andrew Davis - Why Brands Are Becoming Publishers - MASHUP MENA Conference
14 Andrew Davis - Why Brands Are Becoming Publishers - MASHUP MENA Conference
 
How to get the most out of LinkedIn for Business
How to get the most out of LinkedIn for BusinessHow to get the most out of LinkedIn for Business
How to get the most out of LinkedIn for Business
 
Creating Your Personal Brand
Creating Your Personal BrandCreating Your Personal Brand
Creating Your Personal Brand
 
[Challenge:Future] Jatin Kataria My Super Hero
[Challenge:Future] Jatin Kataria My Super Hero   [Challenge:Future] Jatin Kataria My Super Hero
[Challenge:Future] Jatin Kataria My Super Hero
 
Influencer Marketing with Andy Crestodina — the Plan, the Pitch, the Project
Influencer Marketing with Andy Crestodina — the Plan, the Pitch, the ProjectInfluencer Marketing with Andy Crestodina — the Plan, the Pitch, the Project
Influencer Marketing with Andy Crestodina — the Plan, the Pitch, the Project
 

Destacado

Nick Hofer Resume
Nick Hofer ResumeNick Hofer Resume
Nick Hofer Resume
Nick Hofer
 
Bienvenidos a bordo nov 2013
Bienvenidos a bordo nov 2013Bienvenidos a bordo nov 2013
Bienvenidos a bordo nov 2013
caoryates2014
 
2011 05-25 1316
2011 05-25 13162011 05-25 1316
2011 05-25 1316
Jude Smith
 
Los valores y mi vereda los pinos
Los valores y mi vereda los pinosLos valores y mi vereda los pinos
Los valores y mi vereda los pinos
ermelcarano
 
José isidoro gonzález tamayo
José isidoro gonzález tamayoJosé isidoro gonzález tamayo
José isidoro gonzález tamayo
alcaldia municipal
 
Estadistica cto de asturias senior 2014
Estadistica cto de asturias senior 2014Estadistica cto de asturias senior 2014
Estadistica cto de asturias senior 2014
elmunu
 
Unofficial henderson Transcript
Unofficial henderson TranscriptUnofficial henderson Transcript
Unofficial henderson Transcript
Clay White
 

Destacado (20)

Sustainable English
Sustainable EnglishSustainable English
Sustainable English
 
Manual Book PBRS0101 Pelayanan IGD
Manual Book PBRS0101 Pelayanan IGDManual Book PBRS0101 Pelayanan IGD
Manual Book PBRS0101 Pelayanan IGD
 
LinkedIn Storyboard
LinkedIn StoryboardLinkedIn Storyboard
LinkedIn Storyboard
 
Nick Hofer Resume
Nick Hofer ResumeNick Hofer Resume
Nick Hofer Resume
 
Carita
CaritaCarita
Carita
 
Global status and perspectives on CCS
Global status and perspectives on CCSGlobal status and perspectives on CCS
Global status and perspectives on CCS
 
Bienvenidos a bordo nov 2013
Bienvenidos a bordo nov 2013Bienvenidos a bordo nov 2013
Bienvenidos a bordo nov 2013
 
La biologia
La biologiaLa biologia
La biologia
 
eiKard Corporativa
eiKard CorporativaeiKard Corporativa
eiKard Corporativa
 
Latinosddd
LatinosdddLatinosddd
Latinosddd
 
Guía práctica para estudiar en Europa y trabajar en instituciones europeas
Guía práctica para estudiar en Europa y trabajar en instituciones europeasGuía práctica para estudiar en Europa y trabajar en instituciones europeas
Guía práctica para estudiar en Europa y trabajar en instituciones europeas
 
Capitulo1
Capitulo1Capitulo1
Capitulo1
 
Conferencia en Daroca sobre la crisis
Conferencia en Daroca sobre la crisisConferencia en Daroca sobre la crisis
Conferencia en Daroca sobre la crisis
 
2011 05-25 1316
2011 05-25 13162011 05-25 1316
2011 05-25 1316
 
Los valores y mi vereda los pinos
Los valores y mi vereda los pinosLos valores y mi vereda los pinos
Los valores y mi vereda los pinos
 
O Mar Com Erros Cartaz
O Mar Com Erros CartazO Mar Com Erros Cartaz
O Mar Com Erros Cartaz
 
Un zigoto vous deballe ses journees
Un zigoto vous deballe ses journeesUn zigoto vous deballe ses journees
Un zigoto vous deballe ses journees
 
José isidoro gonzález tamayo
José isidoro gonzález tamayoJosé isidoro gonzález tamayo
José isidoro gonzález tamayo
 
Estadistica cto de asturias senior 2014
Estadistica cto de asturias senior 2014Estadistica cto de asturias senior 2014
Estadistica cto de asturias senior 2014
 
Unofficial henderson Transcript
Unofficial henderson TranscriptUnofficial henderson Transcript
Unofficial henderson Transcript
 

Similar a Creating Value With Communities

The Opportunity Beyond The Social Media Comfort Zone
The Opportunity Beyond The Social Media Comfort ZoneThe Opportunity Beyond The Social Media Comfort Zone
The Opportunity Beyond The Social Media Comfort Zone
Tomash Devenishek
 

Similar a Creating Value With Communities (6)

Comparative analysis of Twitter metrics from two Italian crisis dataset
Comparative analysis of Twitter metrics from two Italian crisis datasetComparative analysis of Twitter metrics from two Italian crisis dataset
Comparative analysis of Twitter metrics from two Italian crisis dataset
 
The Opportunity Beyond The Social Media Comfort Zone
The Opportunity Beyond The Social Media Comfort ZoneThe Opportunity Beyond The Social Media Comfort Zone
The Opportunity Beyond The Social Media Comfort Zone
 
Civic User Testing Group (CUTGroup): Presentation at Code for America 2015 Su...
Civic User Testing Group (CUTGroup): Presentation at Code for America 2015 Su...Civic User Testing Group (CUTGroup): Presentation at Code for America 2015 Su...
Civic User Testing Group (CUTGroup): Presentation at Code for America 2015 Su...
 
#CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)
#CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)#CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)
#CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)
 
Simon Jenkins - OTE London - Don’t go social without content
Simon Jenkins - OTE London - Don’t go social without contentSimon Jenkins - OTE London - Don’t go social without content
Simon Jenkins - OTE London - Don’t go social without content
 
Getting Heard in an Ever Louder World
Getting Heard in an Ever Louder WorldGetting Heard in an Ever Louder World
Getting Heard in an Ever Louder World
 

Más de Tim McDonald

Harnessing The Power Of Your Brand Advocates
Harnessing The Power Of Your Brand AdvocatesHarnessing The Power Of Your Brand Advocates
Harnessing The Power Of Your Brand Advocates
Tim McDonald
 

Más de Tim McDonald (6)

Expanding Your Professional Network
Expanding Your Professional NetworkExpanding Your Professional Network
Expanding Your Professional Network
 
What Does Your Shirt Say
What Does Your Shirt SayWhat Does Your Shirt Say
What Does Your Shirt Say
 
Moving from "me" to "we"
Moving from "me" to "we"Moving from "me" to "we"
Moving from "me" to "we"
 
Harnessing The Power Of Your Brand Advocates
Harnessing The Power Of Your Brand AdvocatesHarnessing The Power Of Your Brand Advocates
Harnessing The Power Of Your Brand Advocates
 
How Community Management Drives Business For Meetings And Events
How Community Management Drives Business For Meetings And EventsHow Community Management Drives Business For Meetings And Events
How Community Management Drives Business For Meetings And Events
 
Community Manager Manifesto
Community Manager ManifestoCommunity Manager Manifesto
Community Manager Manifesto
 

Último

Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
amitlee9823
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
Abortion pills in Kuwait Cytotec pills in Kuwait
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
dollysharma2066
 
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
amitlee9823
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
dlhescort
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
dollysharma2066
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
daisycvs
 
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
amitlee9823
 

Último (20)

(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7
(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7
(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7
 
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRLBAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
 
Falcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investorsFalcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investors
 
Falcon Invoice Discounting platform in india
Falcon Invoice Discounting platform in indiaFalcon Invoice Discounting platform in india
Falcon Invoice Discounting platform in india
 
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Service
 
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
 
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
 
Uneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration PresentationUneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration Presentation
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
 
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
 

Creating Value With Communities