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STAKEHOLDERS
RELATIONSHIPS, SOCIAL
RESPONSIBILITY AND CORPORATE
GOVERNENCE
Adhyatmika | Amir Hamzah |
David | Kynan | Tantia
CONTENT


    Walmart       Reforming
    Unethical    The Practice
    Conduct

   Becoming a
                  The Shift
      Social
                  into the
   Responsible
                   Future
    Company
Stakeholders and Corporate Governance
World Largest Retailer




 4,219 retailers in
      the US             3,171 retailers in
                            world wide




Employ 1,5 mio people & result into USD 256.3 bio
Wall-Mart Strategy
  Brand Mantra




  Enable everyday low price and above average profitability

   Through procuring , distribution and selling products……

                                 ……at lower cost than any competitor

          Stakeholders and Corporate Governance
Wal-Mart is The Retail Phenomena
                          because ....

Significant share on the total US               • Highly efficient supply
             Market                               chain
                             Wal-Mart
                              17%
                                                • Low Product Cost with
                                                  high variety


 Other                                          • High barriers of entry in
Retailers                                         which others can not
  83%
                                                  outcompete


            Stakeholders and Corporate Governance
However, Low Cost is at COST of The
           Stakeholders



    Stakeholders and Corporate Governance
The Stakeholders…..

Special Interest                             Customers                                The Mass media
   Groups

                        Govern                                     Employe
                         ment                                        es




                                             Company
                   Community                                           Shareholders




   Trade                                                                              Competitors
Associations                     Suppliers               Environment




             Stakeholders and Corporate Governance
The High Cost for the Workers….

                                                         • Low Wages and
                        Custom
                          ers                              benefits

   Govern                                  Employe       • Objecting Unions
    ment                                     es
                                                         • Discrimination
                                                         • Illegal immigrants

                       Company
Commu                                          Shareho
  nity                                          lders




            Supplier             Environment
               s



                Stakeholders and Corporate Governance
The High Cost for the Environment

                                                        • Urban Scrawl, create
                       Custom
                         ers                             congestion with less green

   Govern                                 Employe        areas
    ment                                    es
                                                        • Violating storm water
                                                         regulation and air quality
                       Comp                              restriction
Commu                   any                   Shareho
  nity                                         lders




            Supplier            Environment
               s



                Stakeholders and Corporate Governance
The High Cost for the Suppliers

                          Custom                           • As Low Price As
                            ers
                                                             Possible
    Govern                                   Employe
     ment                                      es          • Distributor –
                                                             .Supplier Power and
                                                             Conflicts
                         Company
 Commu                                           Shareho
   nity                                           lders
                                                           • Unfair Competition
                                                           • Predatory Pricing
             Suppliers             Environment

                                                                         Competitors



              Stakeholders and Corporate Governance
The High Cost for the Community


                        Custom
                          ers
                                                         • Destroy the local
   Govern                                  Employe
    ment                                     es           industry due to the
                                                          high distributor
                                                          power
                       Company
Commu                                          Shareho
  nity                                          lders




            Supplier             Environment
               s



              Stakeholders and Corporate Governance
The High Cost Bourne by the Government

                                                        • Violating the legal rule on
                       Custom
                         ers                             employing illegal workers
   Govern                                 Employe       • Bribery for the local
    ment                                    es
                                                         government to own the
                                                         most strategic location and
                       Comp                              to employ illegal
Commu                   any                   Shareho
                                                         immigrants
  nity                                         lders




            Supplier            Environment
               s



                Stakeholders and Corporate Governance
And the Question is…
  Is it Ethical?




  Low cost doesn’t have to be at cost of the stakeholders

   The practice will ruin the company in the long run

                                 ……It sacrifice the sustainability

          Stakeholders and Corporate Governance
Stakeholders and Corporate Governance
Transformation to be More Socially Responsible Company


                  Diversity




    Charitable
                                Sustainability
      Giving



          Stakeholders and Corporate Governance
Wal-Mart’s turning into New Leaf….
             Supplier
 • Global Responsible Sourcing
   Initiative
         Customers
 • Improve the standard of living for
   customer’s worldwide
 • Walmart Money Card
            Employee
 • Raising pay-tied and employee
   insurance based

          Environment
 •   Waste improvement & recycling
 •   Natural Resources
 •   Energy
 •   Social/community impact


              Stakeholders and Corporate Governance
And The Strategy Works!

   Enhance the Reputation during Crisis




Walmart take a loop to be recognized for its sustainable market orientation


                       Through improving the stakeholder’s relationship


            Stakeholders and Corporate Governance
IS IT ETHICAL AND SUSTAINABLE ENOUGH?



     Stakeholders and Corporate Governance
Steps of Social Responsibility

Philanthropic                   Had not yet given back to the society


                                    Had improved the relationship with the
 Ethical                            stakeholders hence only on the surface

                                       Increasing the customer’s living
   Economic                            standards, based on Walmart’s view

     Legal                                 Needs to comply all rules



      The solutions had not yet solved the
                 core problems
           Stakeholders and Corporate Governance
Resolving the Stakeholders Issues: Employees



     Problems                     Solution               Indicators
       Low Wages and                                       Comparison with the
                                  Increasing wages and
                                                         legal minimum total cost
          benefits                  benefits standards            of living

                                  Opportunity to run     Harmonization between
      Objecting Unions                                    the employee and the
                                       unions                   company
                                                             Percentages of
                                 Promoting diversity &
       Discrimination              equal opportunity
                                                         employees from different
                                                            genders & races

                                 Compliance with legal   All employees as legal
      Illegal immigrants           workforce rules              workers




            Stakeholders and Corporate Governance
Resolving the Stakeholders Issues: Environment



      Problems                      Solution                   Indicators
                                  Minimizing emissions
      Urban Scrawl, create             and waste                Energy Usage Rate
      congestion with less
          green areas             Minimizing the use of
                                        energy
                                                               Waste product Rate
                                    Conservation of
       Violating storm                  energy
       water regulation
        and air quality               Minimizing adverse       Green Area Coverage
          restriction               environmental effects of
                                      goods and services




             Stakeholders and Corporate Governance
Resolving the Stakeholders Issues: Community



      Problems                     Solution              Indicators
                                 Initiative to develop   Development of local
                                   the local industry    market and industry

      Destroy the local
                                                           Availability of
     industry due to the          Public Health and
                                                         emergency response
       high distributor           safety protection             plan
           power
                                     Donations to         Annual employee
                                     support local          time spent in
                                     organization        community services




            Stakeholders and Corporate Governance
Resolving the Stakeholders Issues: Suppliers



      Problems                     Solution            Indicators
                                    Encouraging            Prices offered to
       As Low Price As              suppliers in        suppliers in developed
                                                       countries on comparison
           Possible                  developing           to countries’ other
                                      countries                suppliers



       Distributor –
                                    Encouraging          Percentage of
      Supplier Power              Minority Suppliers    Minority Suppliers
       and Conflicts



            Stakeholders and Corporate Governance
Resolving the Stakeholders Issues: Government



      Problems                      Solution            Indicators

      Violating the legal           Abide the Basic
                                                        The legal rights for
      rule on employing             Legal rules for
                                                          all employees
        illegal workers               Employees


       Bribery for the local
     government to own the         Ensure legality on
                                                           The legality
     most strategic location        each company
      and to employ illegal        basic procedures        fulfillment
           immigrants




             Stakeholders and Corporate Governance
Stakeholders and Corporate Governance
The Long Term View
          Transforming for Long term Sustainability




Secure the Future Through Corporate Governance

                              Accountability & Transparency
          Ethical decision embodied in all corporate strategy
          Balance both share holders and stake holders view
        Stakeholders and Corporate Governance
Grow the Business
along with Growing
 the Stakeholders.
Through Which, the
business can sustain
  on the long term

        Stakeholders and Corporate Governance
THANK YOU




    Stakeholders and Corporate Governance

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Walmart's Shift Towards Social Responsibility and Stakeholder Engagement

  • 1. STAKEHOLDERS RELATIONSHIPS, SOCIAL RESPONSIBILITY AND CORPORATE GOVERNENCE Adhyatmika | Amir Hamzah | David | Kynan | Tantia
  • 2. CONTENT Walmart Reforming Unethical The Practice Conduct Becoming a The Shift Social into the Responsible Future Company
  • 4. World Largest Retailer 4,219 retailers in the US 3,171 retailers in world wide Employ 1,5 mio people & result into USD 256.3 bio
  • 5. Wall-Mart Strategy Brand Mantra Enable everyday low price and above average profitability Through procuring , distribution and selling products…… ……at lower cost than any competitor Stakeholders and Corporate Governance
  • 6. Wal-Mart is The Retail Phenomena because .... Significant share on the total US • Highly efficient supply Market chain Wal-Mart 17% • Low Product Cost with high variety Other • High barriers of entry in Retailers which others can not 83% outcompete Stakeholders and Corporate Governance
  • 7. However, Low Cost is at COST of The Stakeholders Stakeholders and Corporate Governance
  • 8. The Stakeholders….. Special Interest Customers The Mass media Groups Govern Employe ment es Company Community Shareholders Trade Competitors Associations Suppliers Environment Stakeholders and Corporate Governance
  • 9. The High Cost for the Workers…. • Low Wages and Custom ers benefits Govern Employe • Objecting Unions ment es • Discrimination • Illegal immigrants Company Commu Shareho nity lders Supplier Environment s Stakeholders and Corporate Governance
  • 10. The High Cost for the Environment • Urban Scrawl, create Custom ers congestion with less green Govern Employe areas ment es • Violating storm water regulation and air quality Comp restriction Commu any Shareho nity lders Supplier Environment s Stakeholders and Corporate Governance
  • 11. The High Cost for the Suppliers Custom • As Low Price As ers Possible Govern Employe ment es • Distributor – .Supplier Power and Conflicts Company Commu Shareho nity lders • Unfair Competition • Predatory Pricing Suppliers Environment Competitors Stakeholders and Corporate Governance
  • 12. The High Cost for the Community Custom ers • Destroy the local Govern Employe ment es industry due to the high distributor power Company Commu Shareho nity lders Supplier Environment s Stakeholders and Corporate Governance
  • 13. The High Cost Bourne by the Government • Violating the legal rule on Custom ers employing illegal workers Govern Employe • Bribery for the local ment es government to own the most strategic location and Comp to employ illegal Commu any Shareho immigrants nity lders Supplier Environment s Stakeholders and Corporate Governance
  • 14. And the Question is… Is it Ethical? Low cost doesn’t have to be at cost of the stakeholders The practice will ruin the company in the long run ……It sacrifice the sustainability Stakeholders and Corporate Governance
  • 16. Transformation to be More Socially Responsible Company Diversity Charitable Sustainability Giving Stakeholders and Corporate Governance
  • 17. Wal-Mart’s turning into New Leaf…. Supplier • Global Responsible Sourcing Initiative Customers • Improve the standard of living for customer’s worldwide • Walmart Money Card Employee • Raising pay-tied and employee insurance based Environment • Waste improvement & recycling • Natural Resources • Energy • Social/community impact Stakeholders and Corporate Governance
  • 18. And The Strategy Works! Enhance the Reputation during Crisis Walmart take a loop to be recognized for its sustainable market orientation Through improving the stakeholder’s relationship Stakeholders and Corporate Governance
  • 19. IS IT ETHICAL AND SUSTAINABLE ENOUGH? Stakeholders and Corporate Governance
  • 20. Steps of Social Responsibility Philanthropic Had not yet given back to the society Had improved the relationship with the Ethical stakeholders hence only on the surface Increasing the customer’s living Economic standards, based on Walmart’s view Legal Needs to comply all rules The solutions had not yet solved the core problems Stakeholders and Corporate Governance
  • 21. Resolving the Stakeholders Issues: Employees Problems Solution Indicators Low Wages and Comparison with the Increasing wages and legal minimum total cost benefits benefits standards of living Opportunity to run Harmonization between Objecting Unions the employee and the unions company Percentages of Promoting diversity & Discrimination equal opportunity employees from different genders & races Compliance with legal All employees as legal Illegal immigrants workforce rules workers Stakeholders and Corporate Governance
  • 22. Resolving the Stakeholders Issues: Environment Problems Solution Indicators Minimizing emissions Urban Scrawl, create and waste Energy Usage Rate congestion with less green areas Minimizing the use of energy Waste product Rate Conservation of Violating storm energy water regulation and air quality Minimizing adverse Green Area Coverage restriction environmental effects of goods and services Stakeholders and Corporate Governance
  • 23. Resolving the Stakeholders Issues: Community Problems Solution Indicators Initiative to develop Development of local the local industry market and industry Destroy the local Availability of industry due to the Public Health and emergency response high distributor safety protection plan power Donations to Annual employee support local time spent in organization community services Stakeholders and Corporate Governance
  • 24. Resolving the Stakeholders Issues: Suppliers Problems Solution Indicators Encouraging Prices offered to As Low Price As suppliers in suppliers in developed countries on comparison Possible developing to countries’ other countries suppliers Distributor – Encouraging Percentage of Supplier Power Minority Suppliers Minority Suppliers and Conflicts Stakeholders and Corporate Governance
  • 25. Resolving the Stakeholders Issues: Government Problems Solution Indicators Violating the legal Abide the Basic The legal rights for rule on employing Legal rules for all employees illegal workers Employees Bribery for the local government to own the Ensure legality on The legality most strategic location each company and to employ illegal basic procedures fulfillment immigrants Stakeholders and Corporate Governance
  • 27. The Long Term View Transforming for Long term Sustainability Secure the Future Through Corporate Governance  Accountability & Transparency  Ethical decision embodied in all corporate strategy  Balance both share holders and stake holders view Stakeholders and Corporate Governance
  • 28. Grow the Business along with Growing the Stakeholders. Through Which, the business can sustain on the long term Stakeholders and Corporate Governance
  • 29. THANK YOU Stakeholders and Corporate Governance