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Transforming Healthcare Through Communication and Participation
1.
HET GLAZEN ZIEKENHUIS
2.
BLACK BOX • Smelly,
fearfull, unpopular • Filled with stressed people • Lossof control, dignity, personality • Communication disaster
3.
HYPERCOMPLEX SOCIETY • Doctors •
Nurses • Management • Technology • Patients • Insurance • Politics
4.
CAN WE BEAT
THE SYSTEM? • YES WE CAN! • Is it safe?
5.
REALLY LISTEN! NOT LIKE THIS
6.
BECOME SERVICE MINDED •
Secretaries • Nurses • Doctors • Organisation
7.
CLARIFY A PATIENTS
PATH • What's going to happen • When • Where • Who • What's next
8.
MAKE KNOWLEDGE
AVAILABLE • Communication through Social and internet based media • Get people to use it! • Get your organisation to invest in it
9.
PUBLISH STATISTICS! • What
do we do? • How do we do it? • Benchmark!
10.
ALLOW PATIENTS IN
11.
LET PATIENTS HELP!
12.
CREATE CARETEAMS
13.
INTERSTITIELE CYSTITIS
14.
IC PATIENTEN • Chronic
pelvic pain/urge • No cure, just care! • Chronic care consumers • Data chaos
15.
IC KLINIEK
16.
PATIENT OWNED IC
CLOUD • Personal IC file • Organised info • Gateway to IC knowledge
17.
IC COMMUNITY • Share
experience • Discus options • Choose treatment • Easily accessibel
18.
CONTINOUS COMMUNITY
MONITORING • Weekly team meeting • Cloud info available • Tailored follow up
19.
REALITY OR FICTION?
• Just do it!
20.
THX!
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