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HET GLAZEN ZIEKENHUIS
BLACK BOX

• Smelly, fearfull, unpopular

• Filled   with stressed people

• Lossof control, dignity,
 personality

• Communication      disaster
HYPERCOMPLEX SOCIETY
• Doctors

• Nurses

• Management

• Technology

• Patients

• Insurance

• Politics
CAN WE BEAT THE SYSTEM?



• YES WE          CAN!

• Is   it safe?
REALLY LISTEN!

NOT
LIKE
THIS
BECOME SERVICE MINDED


• Secretaries

• Nurses

• Doctors

• Organisation
CLARIFY A PATIENTS PATH

• What's   going to happen

• When

• Where

• Who

• What's   next
MAKE KNOWLEDGE
                AVAILABLE

• Communication   through
 Social and internet
 based media

• Get   people to use it!

• Get your organisation to
 invest in it
PUBLISH STATISTICS!


• What   do we do?

• How   do we do it?

• Benchmark!
ALLOW PATIENTS IN
LET PATIENTS HELP!
CREATE CARETEAMS
INTERSTITIELE CYSTITIS
IC PATIENTEN


• Chronic   pelvic pain/urge

• No   cure, just care!

• Chronic   care consumers

• Data   chaos
IC KLINIEK
PATIENT OWNED IC CLOUD


• Personal   IC file

• Organised   info

• Gateway    to IC knowledge
IC COMMUNITY



• Share    experience

• Discus    options

• Choose     treatment

• Easily   accessibel
CONTINOUS COMMUNITY
       MONITORING


• Weekly     team meeting

• Cloud   info available

• Tailored   follow up
REALITY OR FICTION?
          • Just   do it!
THX!

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