This presentation describes activities of The English Academy-a soft skills training institute.

1. The English Academy
305-Helix Complex
Nr. Hotel Kansar, Sayajigunj, Vadodara-390 005
Gujarat (India)
(M) 88666 80407, 97279 19756,
(E-mail) englishacademybaroda@gmail.com
Visit us at: http://indiamart.com/english-academy/
Corporate Training │ Personality Development │ Mentoring │ Hand Holding

2. EMPLOYEE
TRAINING
AND DEVELOPMENT
Why bother?
Lets explore!!!!!

3. BENEFITS TO
EMPLOYEES AND EMPLOYER
 Increased job satisfaction and morale among
employees, therefore increased productivity
 Increased employee motivation
 Increased efficiencies in processes,
resulting in financial gain
 Increased capacity to adopt new
technologies and methods

4. BENEFITS TO
EMPLOYEES AND EMPLOYER
 Increased innovation in strategies & products
 Reduced employee turnover
 Enhanced company image
 Risk management, e.g., training
about sexual harassment, diversity training

5. WHAT TO TRAIN FOR
 Value addition
 Performance improvement
 Promotion
 Internal and external customer satisfaction
 Standards for professional competency

6. ARE WE PREPARED
FOR THE FUTURE?
 Without proper training; are we setting
ourselves and our staff up to fail?
 Should training be mandatory
for supervisory all positions ?
 If so, what do need to do to
make this happen?

7. DO WE NEED TO
WORK ON IT????

8. WE ARE:
The English Academy
305-Helix Complex
Nr. Hotel Kansar, Sayajigunj, Vadodara-390 005
Gujarat (India)
(M) 88666 80407, 97279 19756,
(E-mail) englishacademybaroda@gmail.com
Visit us at: http://indiamart.com/english-academy/
Corporate Training │ Personality Development │ Mentoring │ Hand Holding

9. Brief
description of
some of our
programs:

10. PERSONALITY DEVELOPMENT/PERSONAL
B R A N D I N G F O R C A R E E R S S U C C E S S - 2 DAY S
Contents:
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What is Personality
Determinants of Personality
Know your Personality
Positive Thinking
How to Build Positive Self-esteem
SWOT analysis
How to handle Adversities

11. A R E YO U R E A DY F O R S U C C E S S
( S K I L L S E M P L OY E R S W A N T ) - 1 DA Y
Contents:
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Professional’s life vs. Student’s life
Hard Skills vs. Soft Skill (for our success)
You are being judged all the time
How to create good impression
Four universal laws for success
A new perspective for success
Why think big for success

12. COMMUNICATION SKILLS FOR SALES
& S E RV I C E P R O F E S S I O N A L S - 1 DA Y
Contents:
 What is Communication?
 The Process of Communication
 Words have power (Words which invite action,
words which irritate & words which motivate)
 Words & phrases which sales & service
professional should use
 Words & phrases which sales & service
professional should not use

13. HOW TO
BUILD RAPPORT WITH CUSTOMERS ,
FA M I LY M E M B E R S & F R I E N D S
Contents:
Rapport Building:
1.
2.
3.
4.
What is rapport & importance of rapport?
How to develop rapport with any one.
How to improve body language for better rapport building.
27 ideas call centre agents use to develop rapport.
Instant Rapport Building:
5. How sales & service professionals can use mimicking &
mirroring to develop instant rapport.
6. How to use emotional triggers to develop instant rapport.
7. How to use your aura to develop instant rapport.

14. BUSINESS COMMUNICATION -POWERFUL
BUSINESS LETTER & E-MAIL WRITING
S K I L L S - 1 DA Y
Contents:
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What is Communication?
Basic Writing Skills
Types of business letter
Advantages & disadvantages of e-mails
10 ways to be polite & yet effective in business
writing
 How to write powerful e-mails
 Precautions while writing e-mails

15. I N T E R P E R S O NA L S K I L L S
– 1 DAY
Contents:
 Assessing your Ability to Deal with People
 Group Interactive Skills – Initiating
Skills, Supporting Skills, Clarifying Skills
 Your Interaction – making requests, refusing
requests, giving
advice, disagreeing, interrupting, bridging etc
 The difficult Personality Types

16. T I M E M A NA G E M E N T O R H OW TO
B E A T I M E M A NA G E R – 1 DAY
Contents:
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Characteristics of Time
Pareto Principle/Parkinson’s Law
Have you done Job Analysis of your Job?
What are Time Wasters?
What is Procrastination?
Time Management Tools
Personal Goal Setting
Delegation
Theory of Time Management by Stephen R Covey
Day-to-day Time Management Techniques

17. STRESS MANAGEMENT
– 1 DAY
Contents:
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What is Stress? Optimum Stress level
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Your Personality & Stress
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Symptoms of Stress
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Identifying likely Stressors
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Five ways of Dealing with Stress
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Anger – combat with the enemy within

18. COMMUNICATION SKILLS
– 2 DAY S
Contents:
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What is Communication?
The Process of Communication
When Communication should happen?
Barriers in Communication
Questioning Skills
Listening Skills
Telephone Techniques
Business Writing Skills

19. TEAM BUILDING – 2 DAY S
Contents:
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Johary’s Window
Group Vs Teams
Attitude required to build Team
12 C’s of the Team
Types of Dysfunction in a Team
Five Dysfunctions of the Team

20. LEADERSHIP
TECHNIQUES – 2 DAY S
Contents:
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What is Leadership?
Leaders Vs Managers Vs Followers
Test your Leadership Potential
Your Personality – Conduit of Leadership
Team Leadership
Getting Organized
Problem solving
Leadership & Conflict Resolution
Assertiveness and Leadership

21. EFFECTIVE PRESENTATION
SKILLS-1 DAY
Contents:
 What are Public Speaking Skills?
 Body Language in the presentations
 What to handle questions in the presentations
 How to conduct presentations
 How to create powerful ppts

22. O U R P RO - B O N O WO R K S H O P S
F O R E D U C A T I O NA L I N S T I T U T E S
1. ‘Shine Under Stress’
(How to Face Exams Without Fear)
2. ‘Overcome Fear to Speak
& Write in English’
3. ‘Are You Preparing
for Success or degree?’

23. & many
other soft skills
training program
as per your need.

24. Partial list
of the institutes
where we have
conducted our
workshops/training
programs:

25. Bombardier Transportation Ltd
Sharma Orthopedic (P) Ltd.
Gujarat Gas Limited
Net Web Technologies (P) Ltd
Gujarat Energy Transmission Co. Ltd.
Deepak Nitrite Ltd
Madhya Gujarat Vidyut Company Ltd.)
Flexican Bellows & Hoses Ltd.
Gujarat Energy Training & Research Institute
Esquire Machines (P) Ltd
Electrotherm (India) Ltd.
Anwesha Engineering & Construction
Company
Gujarat Energy Training & Research Institute
SIS Telcom
Puckaro Figelhom Ltd (an ABB Company)
Postal Training Center
Puriflair Ltd,
Tecso Global
Collabra Technologies (P) Ltd
Omnova Industries (India) Pvt Ltd.
Gujarat Liqui Pharma Caps (P) Ltd
Bhagia Institute of Construction Management
Rightways Solution India (P) Ltd.
& many more
Industries/Companies

26. Ambe Vidyalaya (M S Hoste)l
Sri Satya Sai Vidayalaya
Shreyas Vidayalaya,
Baroda Public Schools,
Utkarsh Vidayalaya,
Sigma Group of Institutes
Shannon School
Sumandeep University
IIAEC
Kendriya Vidyalayas,
Gujarat Public School
S R Luthra College of Management Studies
Baroda High School
G H Patel College of Engg& Technology
Arena Animation
Tejas Vidayalaya,
Aptech
Shri Narayan Guru School
Baroda Medical College
Bharati Vidyapeeth (Deemed University)
Bright Day Scool,
Mira Public School,
Bhavan’s School,
District Teachers Training Center
Educational Institutes

27. The English Academy
305-Helix Complex
Nr. Hotel Kansar, Sayajigunj, Vadodara-390 005
Gujarat (India)
(M) 88666 80407, 97279 19756,
(E-mail) englishacademybaroda@gmail.com
Visit us at: http://indiamart.com/english-academy/
Corporate Training │ Personality Development │ Mentoring │ Hand Holding