1. Zachary Pang

2. Mobi PCS 1. December 2005 2. Locally owned and operated 3. Game Changers 4. Hawaii's first unlimited provider 5. Simple. Different. Better

3. Me • May 2008 • September 2010 • April 2012 • Intern Director Level

4. Policies & Procedures 1. Warranty Procedure 2. PME Date Changes

5. Training & Development 1. Various Team Member 2. Training Guide 3. Train Managers 4. Monitor Performance

6. Minimize Loss 1. Utilize Technology 2. Create Online Store 3. Create Procedure start to finish

7. Motivation • Company in transition • Trust • Leader • Set the mood

8. Ethics • Key Information • Grey Area: Right for the business & consumer • Ethics & Internet/Social Media

9. Conclusion 1. Mobi in transition 2. Motivation 3. Director Role