3. Z
Scope of the Lesson
• Impact of ICT in Society
• ICT in the workplace
• Working from home
• Shopping online
• Collecting information about customers
• New ways to access entertainment
• Employment and environment
• Health and safety
4. Z
Learning Outcomes
By the end of the lesson, you will be
familiar with the impact of Information and
Communications Technology in the Society.
• Define and explain perception of the ICT in
workplace and working from home.
• Identify and compare the dynamics of
shopping online and access entertainment.
• Describe the features and the aim of health
and safety.
5. Z
Impact of ICT on Society
• ICT has changed the way we work, shop and
entertain ourselves. Although it has improved
life in many ways, we need to be careful about
how we use it.
• Long hours spent at a computer can have
complications for our health and safety and it is
easy to spend money without thinking.
6. Z
ICT in the Workplace
• Computers and internet access have
transformed the way many people work:
• Business rarely produces written letters or
reports or use typewriters anymore.
• Documents are more likely to be sent by
email than by post or fax.
• Employees with laptops or smartphones
can work from home or while they travel.
7. Z
ICT in the Workplace
• There are positives to an employee having a
computer, especially one with internet access.
• Use of email to interact with colleagues
and clients.
• Access a host of information online to help
with research-related tasks.
• But there are negatives, too. The internet is
full of distractions and employees may prefer
to play games and update social sites.
8. Z
Working from Home
• Many employers give their workforce the
option to be based at home. A secure internet
connection provides access to the company’s
network, shared files and emails.
9. Z
Working from Home
• There are advantage and disadvantages to
working from home for both the employer and
employee.
10. Z
Working from Home
• There are advantage and disadvantages to
working from home for both the employer and
employee.
11. Z
Shopping Online
• Technology has changed the way people shop
and the way that shops and retailers operate.
The range of products available online
continues to grow and people are increasingly
more confident buying online. Almost anything
can be bought on the internet, including
electronics, furniture, books, CDs, DVDs, and
food.
12. Z
Shopping Online
• Some companies only operate online and do
not have high street stores. This keeps their
costs down and results in cheaper prices for
customers.
• The rise of online stores has created a range of
new jobs for people who build, design and run
the websites. Shopping online has its
advantages but it has its disadvantages, too.
14. Z
Collecting Information
About Customers
• All online stores collect information about
their customers but the systems supermarkets
use are often superior and lead to improved
knowledge and customer service.
15. Z
Collecting Information
About Customers
• Supermarkets let customers order their food
online and choose when to have it delivered.
Customers can create a list of their favorite
items to speed things up. The supermarket has
access to this list and it can be remembered for
future online shopping activity.
• Loyalty cards bring customers rewards but
they also keep a record of what the customer is
buying.
16. Z
New Ways to
Access Entertainment
• ICT has changed the way we access
entertainment. Some people now prefer to:
• read news on the internet instead of buying
a newspaper or magazine
• download and read books on e-
readers instead of reading traditional paper
books
• download or stream music and films from
the internet instead of buying CDs or DVDs.
17. Z
New Ways to
Access Entertainment
• Renting Content
• Streaming movies and music is growing in
popularity. Instead of downloading the
movie, song or album, you pay to access it
or stream it for a set period of time. Once
that period of time is over you must pay for
it again.
18. Z
New Ways to
Access Entertainment
• Piracy
• The move towards digital downloads has
caused a lot of concern for the industry
and copyright owners. It’s easier now than
ever to share books, magazines, music and
movies with family, friends or complete
strangers.
19. Z
Employment and Environment
• Technology can mean that certain roles in a
company are no longer required. New jobs are
created but it is uncertain whether ICT has
created or reduced opportunities in the long
term.
20. Z
Employment and Environment
• Advancements in technology have had a huge
impact on the entertainment industry. The
growing popularity of downloading and
streaming content has affected the traditional
supply chain, ie the process of getting a product
made into the hands of consumer.
21. Z
Employment and Environment
• Fewer raw materials are required as the
demand for physical media is reduced.
• Factories that produced and packaged books,
magazines, CDs and DVDs have less to do.
• Packaging companies see a drop in orders.
• Warehouses aren’t as full as they once were
and stock management is less of a concern.
• High-street stores struggle to compete with
the prices and the convenience of shopping
online.
22. Z
Employment and Environment
• All of the previous slide leads to fewer
employees and people lose their jobs. But new
jobs that require different skills have taken their
place, for example:
• Developers and designers have to build the
online store or website.
• The server that the website runs on needs to
be built and supplied.
• The server and website must be maintained.
23. Z
Employment and Environment
• All of these jobs require an employee to have
advanced IT skills. This is true of many jobs
today in the Technology industry and many
employees undergo extensive retraining to
enable them to remain in work.
24. Z
Employment and Environment
• ICT can benefit the environment, for example
it has given people the option to work from
home, reducing the need to travel into work.
However, it can have a negative impact.
Disposing of old equipment is a particular
problem. One of the answers is recycling and
the law states that companies must recycle their
old equipment.
25. Z
Employment and Environment
• It’s important to wipe any sensitive or
personal information from a computer before
disposing of it. There are companies that
provide this service.
26. Z
Health and Safety
• Working at a computer for long periods of
time carries certain health risks. Taking
frequent screen breaks and exercising your eyes
are advisable for anyone who works on
computers all day.
27. Z
Health and Safety
• Getting comfortable and avoiding hazards
• When you’re sitting at your computer or
laptop you need to be comfortable. It’s also
important that:
• the desk and surrounding area is neat and
tidy
• cables are out of the way, so they are not
tripped over
• food and drink is kept away from electrical
items
28. Z
Health and Safety
• In the workplace
• There are laws covering the use of computers
in work. An employer must provide:
• adjustable screens
• adjustable chairs
• footrests
• correct lighting
• regular eye tests
