This document discusses professional ethics and responsibilities for computer professionals. It defines professional ethics as principles that govern behavior in a business environment and relationships with customers, clients, and others affected. Examples of good ethics discussed include honesty, integrity, fairness, concern for others, respect, commitment to excellence, and accountability. The document also discusses guidelines for computer professionals, noting they have special responsibilities due to their expertise and the potential impacts of their work. Professional codes of ethics provide values and responsibilities to guide ethical decision making.
2. WHAT IS PROFESSIONAL ETHICS?
• Professional ethics are principles that govern the behavior of a person or group in a business
environment. Like values, professional ethics provide rules on how a person should act towards
other people and institutions in such an environment.
• Professional ethics includes relationships with and responsibilities toward customers, clients,
coworkers, employees, employers, others who use one’s products and services, and others whom
they affect. We examine ethical dilemmas and guidelines related to actions and decisions of
individuals who create and use computer systems. We look at situations where you must make
critical decisions, situations where significant consequences for you and others could result.
3. EXAMPLES OF GOOD ETHICS
• HONESTY
• INTEGRITY
• PROMISE-KEEPING & TRUSTWORTHINESS
• LOYALTY
• FAIRNESS
• CONCERN FOR OTHERS
• RESPECT FOR OTHERS
• LAW ABIDING
• COMMITMENT TO EXCELLENCE
• LEADERSHIP
• REPUTATION AND MORALE
• ACCOUNTABILITY
4. 1. HONESTY :
Ethical executives are honest and truthful in all their dealings and they do not deliberately mislead or
deceive others by misrepresentations, overstatements, partial truths, selective omissions, or any other
means.
2. INTEGRITY:
Ethical executives demonstrate personal integrity and the courage of their convictions by doing what
they think is right even when there is great pressure to do otherwise; they are principled, honorable and
upright; they will fight for their beliefs. They will not sacrifice principle for expediency, be hypocritical,
or unscrupulous.
3. PROMISE-KEEPING & TRUSTWORTHINESS :
Ethical executives are worthy of trust. They are candid and forthcoming in supplying relevant
information and correcting misapprehensions of fact, and they make every reasonable effort to fulfill the
letter and spirit of their promises and commitments. They do not interpret agreements in an unreasonably
technical or legalistic manner in order to rationalize non-compliance or create justifications for escaping
their commitments.
5. 4. LOYALTY:
Ethical executives are worthy of trust, demonstrate fidelity and loyalty to persons and institutions by
friendship in adversity, support and devotion to duty; they do not use or disclose information learned in
confidence for personal advantage. They safeguard the ability to make independent professional
judgments by scrupulously avoiding undue influences and conflicts of interest. They are loyal to their
companies and colleagues and if they decide to accept other employment, they provide reasonable notice,
respect the proprietary information of their former employer, and refuse to engage in any activities that
take undue advantage of their previous positions.
5. FAIRNESS:
Ethical executives and fair and just in all dealings; they do not exercise power arbitrarily, and do not use
overreaching nor indecent means to gain or maintain any advantage nor take undue advantage of
another’s mistakes or difficulties. Fair persons manifest a commitment to justice, the equal treatment of
individuals, tolerance for and acceptance of diversity, the they are open-minded; they are willing to admit
they are wrong and, where appropriate, change their positions and beliefs.
6. 6. CONCERN FOR OTHERS:
Ethical executives are caring, compassionate, benevolent and kind; they like the Golden Rule, help those
in need, and seek to accomplish their business objectives in a manner that causes the least harm and the
greatest positive good.
7. RESPECT FOR OTHERS:
Ethical executives demonstrate respect for the human dignity, autonomy, privacy, rights, and interests of
all those who have a stake in their decisions; they are courteous and treat all people with equal respect
and dignity regardless of sex, race or national origin.
8. LAW ABIDING:
Ethical executives abide by laws, rules and regulations relating to their business activities.
9. COMMITMENT TO EXCELLENCE:
Ethical executives pursue excellence in performing their duties, are well informed and prepared, and
constantly endeavor to increase their proficiency in all areas of responsibility.
7. 10. LEADERSHIP:
Ethical executives are conscious of the responsibilities and opportunities of their position of
leadership and seek to be positive ethical role models by their own conduct and by helping to create
an environment in which principled reasoning and ethical decision making are highly prized.
11. REPUTATION AND MORALE:
Ethical executives seek to protect and build the company’s good reputation and the morale of its
employees by engaging in no conduct that might undermine respect and by taking whatever actions
are necessary to correct or prevent inappropriate conduct of others.
12. ACCOUNTABILITY:
Ethical executives acknowledge and accept personal accountability for the ethical quality of their
decisions and omissions to themselves, their colleagues, their companies, and their communities.
8. • Honesty is one of the most fundamental ethical values. We all make hundreds of decisions all day
long. The consequences of some decisions are minor. Others are huge and affect people we never
meet. We base decisions, partly, on the information we have. We pick up bits and pieces of information
from explicit research, from conversations, and from our surroundings and regular activities. Of
course, not all of it is accurate. But we must base our choices and actions on what we know. A lie
deliberately sabotages this essential activity of being human: absorbing and processing information
and making choices to pursue our goals. Lies are often attempts to manipulate people. As Kant would
say, a lie treats people as merely means to ends, not ends in themselves. Lies can have many negative
consequences. In some circumstances, lying casts doubt on the work or word of other people unjustly.
Thus it hurts those people, and it adds unnecessary uncertainty to decisions by others who would have
acted on the word of people the lie contradicts. Falsifying research or other forms of work is an
indirect form of theft of research funds and salary. It wastes resources that others could have used
productively. It contributes to incorrect choices and decisions by people who depend on the results of
the work. The costs and indirect effects of lies can cascade and do much harm.
9. • Many ethical problems are more precise than the choice of being honest or dishonest. In health
care, for example, doctors and researchers must decide how to set priorities for organ transplant
recipients. Responsible computer professionals confront issues such as, How much risk (to
privacy, security, safety) is acceptable in a system? What uses of another company’s intellectual
property are acceptable?
• There are special aspects to making ethical decisions in a professional context, but the decisions
are based on general ethical principles and theories.
10. ETHICAL GUIDELINES FOR COMPUTER
PROFESSIONALS
• SPECIALASPECTS OF PROFESSIONAL ETHICS :
Professional ethics have several characteristics different from general ethics. The role of the
professional is special in several ways. First, the professional is an expert in a field, be it computer
science or medicine, that most customers know little about. Most of the people affected by the
devices, systems, and services of professionals do not understand how they work and cannot easily
judge their quality and safety. This creates special responsibilities for the professional. Customers
rely on the knowledge, expertise, and honesty of the professional. A professional advertises his or
her expertise and thus has an obligation to provide it. Second, the products of many professionals
(e.g., highway,bridges, investment advice, surgery protocols, and computer systems) profoundly
affect large numbers of people.
11. • A computer professional’s work can affect the life, health, finances, freedom, and future of a
client or members of the public. A professional can cause great harm through dishonesty,
carelessness, or incompetence. Often the victims have little ability to protect themselves. The
victims, often, are not the direct customers of the professional and have no direct control or
decision-making role in choosing the product or making decisions about its quality and safety.
Thus, computer professionals have special responsibilities not only to their customers, but also to
the general public, to the users of their products, regardless of whether they have a direct
relationship with the users. These responsibilities include thinking about potential risks to privacy
and security of data, safety, reliability, and ease of use. They include taking action to diminish
risks that are too high.
12. • PROFESSIONAL CODES OF ETHICS :
Many professional organizations have codes of professional conduct. They provide a general
statement of ethical values and remind people in the profession that ethical behavior is an essential
part of their job. The codes provide reminders about specific professional responsibilities. They
provide valuable guidance for new or young members of the profession who want to behave
ethically but do not know what is expected of them, people whose limited experience has not
prepared them to be alert to difficult ethical situations and to handle them appropriately.
There are several organizations for the range of professions included in the general term computer
professional. The main ones are the ACM and the IEEE Computer Society.
13. • GUIDELINES AND PROFESSIONAL RESPONSIBILITIES
We highlight a few principles for producing good systems. Most concern software developers,
programmers, and consultants. A few are for professionals in other areas who make decisions about
acquiring computer systems for large organizations. Many more specific guidelines appear in the
SE Code and in the ACM Code.