SlideShare una empresa de Scribd logo
1 de 9
Descargar para leer sin conexión
The Changing Face
of Social Media
The 6 social media shifts to prepare for in 2014
Social media’s impact on the world is undeniable. Not only have
social channels revolutionized the way customers communicate with
each other, they have provided new ways for brands to interact with
both customers and prospects. But as social media continues to
evolve, organizations need to embrace the changes. Here are 6
imperatives for leveraging social media in 2014.
A Picture-Perfect Medium

Customers are communicating in an increasingly visual way. Not
only will brands need to follow suit, but organizations also need to
find ways to measure these image-heavy social interactions.
You Snooze, You Lose

Speed is the name of the game
and organizations need to
respond on social channels in
as real time as possible. Oreo
leveraged the blackout during
this year’s Superbowl to send a
very apt Tweet.
Quality Over Quantity

Social users are discerning and will quickly stop following a
company that is not relevant. Businesses need to make sure
they share quality content on their social channels.
Bring The Social Party To You

Apart from leveraging already established social channels,
forward-thinking companies are also finding ways to bring
social conversations and interactions on their own websites,
providing customers with a space to interact with both the
brand and their peers.
It’s All About Collaboration

Shopping shouldn’t be a lonely experience. Some retailers
are allowing their customers to connect with their friends and
ask for advice about considered purchases, and even share
with their social networks.
A User-Owned Experience

Social media is a perfect medium for user-generated content
and organizations should provide customers with the space
to interact with each other, bolstering the conversation about
the brand.
Connect

1to1 Media
®

with
@1to1media

https://www.facebook.com/1to1media
http://linkd.in/1to1insiders
http://www.youtube.com/1to1Videos
pinterest.com/1to1media/
https://plus.google.com/
To read more about social media’s impact in 2014, go to: www.1to1media.com

Más contenido relacionado

Más de 1to1 Media

Infographic: Omnichannel Takes the Lead
Infographic: Omnichannel Takes the LeadInfographic: Omnichannel Takes the Lead
Infographic: Omnichannel Takes the Lead
1to1 Media
 
Ebook: The 10 Best Customer Experience Milestones from 2013
Ebook: The 10 Best Customer Experience Milestones from 2013Ebook: The 10 Best Customer Experience Milestones from 2013
Ebook: The 10 Best Customer Experience Milestones from 2013
1to1 Media
 
Meet the 2013 1to1 Media Customer Champions
Meet the 2013 1to1 Media Customer ChampionsMeet the 2013 1to1 Media Customer Champions
Meet the 2013 1to1 Media Customer Champions
1to1 Media
 

Más de 1to1 Media (17)

Meet our 2015 1to1 Media Customer Champions!
Meet our 2015 1to1 Media Customer Champions!Meet our 2015 1to1 Media Customer Champions!
Meet our 2015 1to1 Media Customer Champions!
 
Infographic: Raising the Bar on Loyalty
Infographic: Raising the Bar on LoyaltyInfographic: Raising the Bar on Loyalty
Infographic: Raising the Bar on Loyalty
 
2015 Gartner & 1to1 Media Customer Experience Excellence Awards Dinner Highli...
2015 Gartner & 1to1 Media Customer Experience Excellence Awards Dinner Highli...2015 Gartner & 1to1 Media Customer Experience Excellence Awards Dinner Highli...
2015 Gartner & 1to1 Media Customer Experience Excellence Awards Dinner Highli...
 
Infographic: Harnessing the Power of Customer Service
Infographic: Harnessing the Power of Customer Service Infographic: Harnessing the Power of Customer Service
Infographic: Harnessing the Power of Customer Service
 
Infographic: Tackling the Employee Engagement Challenge
Infographic: Tackling the Employee Engagement ChallengeInfographic: Tackling the Employee Engagement Challenge
Infographic: Tackling the Employee Engagement Challenge
 
Infographic: Omnichannel Takes the Lead
Infographic: Omnichannel Takes the LeadInfographic: Omnichannel Takes the Lead
Infographic: Omnichannel Takes the Lead
 
Placing Customer Centricity in the Driver’s Seat of the Automotive Industry
Placing Customer Centricity in the Driver’s Seat of the Automotive IndustryPlacing Customer Centricity in the Driver’s Seat of the Automotive Industry
Placing Customer Centricity in the Driver’s Seat of the Automotive Industry
 
2014 Customer Champs Dinner e-book
2014 Customer Champs Dinner e-book2014 Customer Champs Dinner e-book
2014 Customer Champs Dinner e-book
 
Meet Our 2014 Customer Champions!
Meet Our 2014 Customer Champions!Meet Our 2014 Customer Champions!
Meet Our 2014 Customer Champions!
 
Placing Customer Centricity at the Heart of Healthcare
Placing Customer Centricity at the Heart of HealthcarePlacing Customer Centricity at the Heart of Healthcare
Placing Customer Centricity at the Heart of Healthcare
 
Investments in Customer Centricity Are Seeing Dividends for Financial Service...
Investments in Customer Centricity Are Seeing Dividends for Financial Service...Investments in Customer Centricity Are Seeing Dividends for Financial Service...
Investments in Customer Centricity Are Seeing Dividends for Financial Service...
 
Infographic: Speech Analytics
Infographic: Speech AnalyticsInfographic: Speech Analytics
Infographic: Speech Analytics
 
2014 Gartner and 1to1 Media CRM Excellence Awards Booklet
2014 Gartner and 1to1 Media CRM Excellence Awards Booklet2014 Gartner and 1to1 Media CRM Excellence Awards Booklet
2014 Gartner and 1to1 Media CRM Excellence Awards Booklet
 
Infographic: Competing on Social
Infographic: Competing on SocialInfographic: Competing on Social
Infographic: Competing on Social
 
Ebook: The 10 Best Customer Experience Milestones from 2013
Ebook: The 10 Best Customer Experience Milestones from 2013Ebook: The 10 Best Customer Experience Milestones from 2013
Ebook: The 10 Best Customer Experience Milestones from 2013
 
The Top 10 Defining Moments in Social Media's History
The Top 10 Defining Moments in Social Media's HistoryThe Top 10 Defining Moments in Social Media's History
The Top 10 Defining Moments in Social Media's History
 
Meet the 2013 1to1 Media Customer Champions
Meet the 2013 1to1 Media Customer ChampionsMeet the 2013 1to1 Media Customer Champions
Meet the 2013 1to1 Media Customer Champions
 

Último

Mastering Affiliate Marketing: A Comprehensive Guide to Success
Mastering Affiliate Marketing: A Comprehensive Guide to SuccessMastering Affiliate Marketing: A Comprehensive Guide to Success
Mastering Affiliate Marketing: A Comprehensive Guide to Success
Abdulsamad Lukman
 

Último (20)

Alpha Media March 2024 Buyers Guide.pptx
Alpha Media March 2024 Buyers Guide.pptxAlpha Media March 2024 Buyers Guide.pptx
Alpha Media March 2024 Buyers Guide.pptx
 
Gain potential customers through Lead Generation
Gain potential customers through Lead GenerationGain potential customers through Lead Generation
Gain potential customers through Lead Generation
 
SALES-PITCH-an-introduction-to-sales.pptx
SALES-PITCH-an-introduction-to-sales.pptxSALES-PITCH-an-introduction-to-sales.pptx
SALES-PITCH-an-introduction-to-sales.pptx
 
Mastering Affiliate Marketing: A Comprehensive Guide to Success
Mastering Affiliate Marketing: A Comprehensive Guide to SuccessMastering Affiliate Marketing: A Comprehensive Guide to Success
Mastering Affiliate Marketing: A Comprehensive Guide to Success
 
Unveiling the Legacy of the Rosetta stone A Key to Ancient Knowledge.pptx
Unveiling the Legacy of the Rosetta stone A Key to Ancient Knowledge.pptxUnveiling the Legacy of the Rosetta stone A Key to Ancient Knowledge.pptx
Unveiling the Legacy of the Rosetta stone A Key to Ancient Knowledge.pptx
 
Aiizennxqc Digital Marketing | SEO & SMM
Aiizennxqc Digital Marketing | SEO & SMMAiizennxqc Digital Marketing | SEO & SMM
Aiizennxqc Digital Marketing | SEO & SMM
 
The Art of sales from fictional characters.
The Art of sales from fictional characters.The Art of sales from fictional characters.
The Art of sales from fictional characters.
 
10 Email Marketing Best Practices to Increase Engagements, CTR, And ROI
10 Email Marketing Best Practices to Increase Engagements, CTR, And ROI10 Email Marketing Best Practices to Increase Engagements, CTR, And ROI
10 Email Marketing Best Practices to Increase Engagements, CTR, And ROI
 
Micro-Choices, Max Impact Personalizing Your Journey, One Moment at a Time.pdf
Micro-Choices, Max Impact Personalizing Your Journey, One Moment at a Time.pdfMicro-Choices, Max Impact Personalizing Your Journey, One Moment at a Time.pdf
Micro-Choices, Max Impact Personalizing Your Journey, One Moment at a Time.pdf
 
The Impact Of Social Media Advertising.pdf
The Impact Of Social Media Advertising.pdfThe Impact Of Social Media Advertising.pdf
The Impact Of Social Media Advertising.pdf
 
Social Media Marketing Portfolio - Maharsh Benday
Social Media Marketing Portfolio - Maharsh BendaySocial Media Marketing Portfolio - Maharsh Benday
Social Media Marketing Portfolio - Maharsh Benday
 
HITECH CITY CALL GIRL IN 9234842891 💞 INDEPENDENT ESCORT SERVICE HITECH CITY
HITECH CITY CALL GIRL IN 9234842891 💞 INDEPENDENT ESCORT SERVICE HITECH CITYHITECH CITY CALL GIRL IN 9234842891 💞 INDEPENDENT ESCORT SERVICE HITECH CITY
HITECH CITY CALL GIRL IN 9234842891 💞 INDEPENDENT ESCORT SERVICE HITECH CITY
 
Resumé Karina Perez | Digital Strategist
Resumé Karina Perez | Digital StrategistResumé Karina Perez | Digital Strategist
Resumé Karina Perez | Digital Strategist
 
[Expert Panel] New Google Shopping Ads Strategies Uncovered
[Expert Panel] New Google Shopping Ads Strategies Uncovered[Expert Panel] New Google Shopping Ads Strategies Uncovered
[Expert Panel] New Google Shopping Ads Strategies Uncovered
 
Instant Digital Issuance: An Overview With Critical First Touch Best Practices
Instant Digital Issuance: An Overview With Critical First Touch Best PracticesInstant Digital Issuance: An Overview With Critical First Touch Best Practices
Instant Digital Issuance: An Overview With Critical First Touch Best Practices
 
Best 5 Graphics Designing Course In Chandigarh
Best 5 Graphics Designing Course In ChandigarhBest 5 Graphics Designing Course In Chandigarh
Best 5 Graphics Designing Course In Chandigarh
 
Discover Ardency Elite: Elevate Your Lifestyle
Discover Ardency Elite: Elevate Your LifestyleDiscover Ardency Elite: Elevate Your Lifestyle
Discover Ardency Elite: Elevate Your Lifestyle
 
The 9th May Incident in Pakistan A Turning Point in History.pptx
The 9th May Incident in Pakistan A Turning Point in History.pptxThe 9th May Incident in Pakistan A Turning Point in History.pptx
The 9th May Incident in Pakistan A Turning Point in History.pptx
 
personal branding kit for music business
personal branding kit for music businesspersonal branding kit for music business
personal branding kit for music business
 
SP Search Term Data Optimization Template.pdf
SP Search Term Data Optimization Template.pdfSP Search Term Data Optimization Template.pdf
SP Search Term Data Optimization Template.pdf
 

The Changing Face of Social Media

  • 1. The Changing Face of Social Media The 6 social media shifts to prepare for in 2014
  • 2. Social media’s impact on the world is undeniable. Not only have social channels revolutionized the way customers communicate with each other, they have provided new ways for brands to interact with both customers and prospects. But as social media continues to evolve, organizations need to embrace the changes. Here are 6 imperatives for leveraging social media in 2014.
  • 3. A Picture-Perfect Medium Customers are communicating in an increasingly visual way. Not only will brands need to follow suit, but organizations also need to find ways to measure these image-heavy social interactions.
  • 4. You Snooze, You Lose Speed is the name of the game and organizations need to respond on social channels in as real time as possible. Oreo leveraged the blackout during this year’s Superbowl to send a very apt Tweet.
  • 5. Quality Over Quantity Social users are discerning and will quickly stop following a company that is not relevant. Businesses need to make sure they share quality content on their social channels.
  • 6. Bring The Social Party To You Apart from leveraging already established social channels, forward-thinking companies are also finding ways to bring social conversations and interactions on their own websites, providing customers with a space to interact with both the brand and their peers.
  • 7. It’s All About Collaboration Shopping shouldn’t be a lonely experience. Some retailers are allowing their customers to connect with their friends and ask for advice about considered purchases, and even share with their social networks.
  • 8. A User-Owned Experience Social media is a perfect medium for user-generated content and organizations should provide customers with the space to interact with each other, bolstering the conversation about the brand.