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4 Quick Tips for 
Event Managers 
on Leaving a Legacy
Webster’s definition 
of legacy is
“something transmitted by 
or received from an ancestor 
or predecessor or from the past.”
the effect of a legacy got us 
thinking...
more than usual
about upping our game
digging in and working even harder
teaching more
teaching more 
creating more
teaching more 
creating more 
legacy
Are you working to 
create a lasting impression 
for your staff
as an event manager?
Wait. Prefer to dowload this 
SlideShare as a PDF and view 
that way? Click here.
What’s your legacy?
If you do these four things during 
your career as an event manager
you’ll have fulfilled your destiny 
and left a legacy
trust us
1. 
Words Can Change the World
1. 
Words Can Change the World 
& Accurate Documentation 
Can Change Liability Defense 
for Event Managers
and so you must 
document every incident
every time
with all of the details.
Your incident management system 
will let you eliminate illegible 
handwritten notes
and replace them with secure 
historical digital records.
With digital records
changes are tracked
so you know who 
wrote what
and when changes to 
the record were made.
The key to gaining 
accurate documentation 
as an event manager
is to create a system that allows 
your staff to record information
at the same time they’re 
performing their job
2. 
Gain the Power of Wisdom
2. 
Gain the Power of Wisdom 
with Reporting & Analytics
you can’t analyze what 
you don’t know
Having and using analytics
are crucial for the efficiency 
of your operation.
so you can improve 
every event
by recognizing patterns
and putting things in place 
to ensure faster response times.
faster response times enhances 
the guest experience
3. 
Don’t Cope with Poor 
Communication
3. 
Don’t Cope with Poor 
Communication 
- Enhance It -
Arm your front-line staff with 
incident management mobile apps
to easily and effectively 
report incidents.
Creating an easy-to-learn set 
of communication procedures 
... 
... 
...
that include your 
incident management 
mobile apps 
... 
... 
...
automatic alerts 
and notifications 
! 
! 
!
gives you a painless and manageable 
way to quickly train staff too.
When you enhance your 
communication
your team is 
in the know.
This leads to increased 
awareness of incidents.
4. 
Increased Awareness
4. 
Increased Awareness 
Gives You Freedom
Provide text communication
as a channel for patrons to 
instantly report issues
and for staff that 
may not have radios.
Text communication 
lets you be the Genie
because you’re adding thousands 
of eyes to assist in reporting issues
Valuable time can 
be saved for staff
by eliminating the need to first 
find a supervisor with a radio
in order to report an incident.
Give your team the power 
to log into a web-based system
from any location.
this allows Team members 
to enter and update 
incidents in real time.
NO WIFI 
NO PROBLEM
choose a system that 
allows your staff to enter data 
in an offline environment
important information is then 
synced as soon as wifi becomes 
available
The systems you put in place impact 
the lives of the people you work with
as well as the lives of your guests
we call 
them 
memories
now that’s 
a legacy
click the link to 
read our full article Click Here
About ISS 24/7 
ISS 24/7, the nation’s leader in facility management and text messaging communication 
software for the world’s greatest properties, provides innovative technology to increase 
efficiency and effectiveness of facility operations. ISS 24/7 offers software for incident 
management, maintenance management, text messaging, inspections, credentialing, 
and lost and found. 
Readers interested in learning more about the suite of services for ISS 24/7 should visit ISS247.com. 
ISS 24/7 provides ISS 24/7 Command Post (the “Technology”). The Technology is a 
web-based system designed to enhance the situational awareness, safety, and 
security for sporting and entertainment events, security operations and property 
management organizations. 
Tel: 954.514.8988 • 12411 NW 35th St. Coral Springs, FL 33065 • ISS247.com

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