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RECORDS &
INFORMATION MANAGEMENT,
DOCUMENT MANAGEMENT &
ARCHIVING

MANAGEMENT
SERIES

10 - 13 FEBRUARY 2014
DUBAI

The Best Practices,
Laws & Regulations

17 - 20 FEBRUARY 2014
SINGAPORE

SPECIAL TAK

urse
ve Full of Co
A Thumb Dri & Information
Reference

COURSE OVERVIEW
Records & Information Management, Document Management & Archiving Course
offers a high profile facilitator throughout the 4-day workshop. Upon registration,
you are required to complete a short questionnaire related to your expectation and
other issues.
Information is an essential asset for any organisation. Managed well, it increases
efficiency and quality and contributes directly to the bottom line. Information
managed badly is a risk.
This course in Information Management and Archiving is a complete program and
will give you understanding, tools and templates to manage information according
to laws and regulations, in short, the best practice in managing your organization's
Document and Information Records.
Upon completing this course, you will be able to:
Ensure that your Information Governance is fit for purpose
Set up and run a successful project to find out what information you
hold and to assess the quality of your operation or of your suppliers
Create or update retention schedules, business classification schemes,
and file plans
Use templates and workflows to improve user compliance
Operate a regular information review and disposal process to comply
with laws and regulations and to reduce risk to your organisation
Manage your organisation’s archives
Ensure that paper and digital documents are managed to the same
standards
Reduce and manage the flood of email and social media

Latest TESTIMONIALS
“David is highly experienced, listened to our staff and responded to our
g y
comments and requests. Th work h has completed will make a
The
d
k he
significant contribution to improving the Information Management
systems at Carlisle, and to advancing our continuous performance
improvement goals.”
- Carlisle City Council
“The trainer & the workshop were awesome!”
- Freedom of Information Officer & Information Audit Project Manager
“David has delivered a very effective training, suitably targeted for
different levels of user. His training and support has ensured the smooth
roll-out of our new system and has the potential to save significant staff
time and improve the efficiency of our business processes.”
- Royal Parks Agency

Tel: +6016 3326 360

Fax: +603 9205 7788

EAWAY

kris@360bsigroup.com

YOUR INTERNATIONAL
YOUR INTERNATIONAL
O
COURSE FACILITATOR
Dr. David V. Bowen
MA, PhD, FRSC, MBCS, CChem, CITP, CEng

Managing Director
Audata Ltd
David Bowen has worked with computers since 1967
and with large volumes of information since 1972.
After 24 years in chemical and pharmaceutical
research and information management, he built two
digital archives for a major pharmaceutical company,
and led the project to create their archives and
archive management software.
Since 1998, he has been a Director of Audata Ltd. He
has completed strategic and practical projects for
clients in government, international tribunals, charity,
finance, insurance, and pharmaceuticals. These have
covered every aspect of information management
from paper archives through long-term digital
preservation and email management.

“Very well structured to cover vast area of
Records & Information Management,
Document Management & Archiving.”
- Suresh Kumar Methil, Controller - Legal
Documentation, Dubai Aluminium (DUBAL)
“Learnt new information on how to make
document management easy and time-saving.”
- Aysha Mubarak Salem Duhair, Senior Officer Document Controller, Dubai Electricity and Water
Authority
“I would like to thank the instructors for their
thorough review and materials presentation.”
- Mohammed M. Al-Ajmi, Division Head, Samba
Financial Group
“Trainer's experience in real world cases helped
a lot in explaining things and sharing best
practices.”
- Siti Shafini Yusof, Senior Engineer - Information
Management, Teknik Janakuasa Sdn Bhd

1
COURSE
CONTENT

HOW THIS WORKSHOP WILL BE CONDUCTED

DAY1 GOVERNANCE

AUDITS & PROJECTS
Introduction
What structures does your organisation need to manage
records and information responsibly, and to comply with
relevant laws and regulations?
How can you find out what records and information need to be
managed?
How do you initiate and manage a project to achieve these
goals?

DAY2 RECORDS

RECORDS MANAGEMENT, RETENTION & DISPOSAL, “BIG
BUCKETS” FOR RETENTION
What are Records?
What Records do you manage?
How do you know which Records to keep and which can be
destroyed?
How do you destroy records responsibly and in compliance
with laws and regulations?
How can the “big buckets” idea help to simplify your work?
Exercises

WHY THIS EVENT
This workshop will help you understand and
manage your information by combining the
appropriate security with appropriate sharing. It
will prepare you for the tidal wave of social
information, and enable you to master the flood
of email and other electronic information.
The correct and timely data will improve your
organisation’s financial performance & allow you
to take full advantage of new business
opportunities.
At the end of the workshop you will leave the
workshop with a new set of practical tools to
apply immediately to your daily work.

DAY3 INFORMATION &
DOCUMENT MANAGEMENT
INFORMATION AND DOCUMENTS (MAY NOT BE RECORDS),
TEMPLATES AND WORKFLOW, START OF CLASSIFICATION
How do you manage documents and other digital and paper
information (that may not be records)?
How can you make the user experience easier with Templates
and Workflows?
Introduction to Classification schemes
Exercises

DAY4 CLASSIFICATION
ARCHIVES
More on Classification Schemes
Archives – how are they different from Records Management?
How are they similar?
Exercises

WHO SHOULD ATTEND
CEOs, CFOs, CIOs, COOs
Company Secretaries, Legal officers
Directors and Managers of regulated dept
Managers from regulated industries
Staff responsible for administering or managing
documents, filing & information processes
Managers planning M&As, Divestments or
business expansions
Staff responsible for documents in Case-related
or Project-related organisations

COURSE SCHEDULE
8.00
8.30
10.00 - 10.15
12.00 - 13.00
14.30 - 14.45
16.00

Registration & Coffee/Tea
Workshop commences
Morning coffee/tea
Lunch
Afternoon coffee/tea
End of day
2
RECORDS &
INFORMATION
MANAGEMENT,
DOCUMENT
MANAGEMENT &
ARCHIVING

REGISTRATION FORM

10 - 13 FEBRUARY 2014
DUBAI

Mobile: +6016 3326 360

17 - 20 FEBRUARY 2014
SINGAPORE

Email: kris@360bsigroup.com

Fax: +603 9205 7788
Tel: +603 9205 7772

DELEGATES
1

Name

IN-HOUSE TRAINING

:

360 BSI is passionate about providing strategic technical
programs and high potential training solutions across the
region to build personal competencies and organizational
capability.

Name on tag :
Job Title :
Email
Mobile
2

:

Name

You will receive practical training from a professionally
qualified educator with over twenty years of teaching and
training experience.

:

:

Please feel free to mix-and-match topics from the areas listed
below to get the right training content for your staff. Other
topics may be available upon request.

Name on tag :

OTHER PUBLIC COURSES

Job Title :
Email
Mobile
3

:

Name

Finance & Capital Investment Analysis
Root Cause Analysis (RCA)
Serious Incident Prevention
Effective Business Writing
The Craft of Scientific Writing & Presentation
Business Continuity Planning & Disaster Recovery
Powerful Communication & Presentation Skills

:

:

Name on tag :
Job Title :
Email
Mobile

Hotel Contact Details:
Mandarin Orchard Singapore
333 Orchard Road, Singapore 238867
Tel. +65 6831 6082 or Fax. +65 6737 3130
Radisson BLU Hotel, Dubai Deira Creek
Baniyas Road, P.O. Box 476, Dubai, UAE
Tel: +971 4 2057105 Fax: +971 4 2234698

:
:

AUTHORIZATION

(This form is invalid without a signature)
Name
Job Title

:

Email

:

Tel :

(

General Information:

:

1
2
3
4
5

)

Cancellations/Substitutions

Organization :

Substitutions are welcome at any time. Please notify us at
least 2 working days prior to the event. All cancellations will
carry a 10% cancellation fee, once a registration form is
received. All cancellations must be in writing by fax or email
at least 2 weeks before the event date. Cancellations with
less than 2 weeks prior to the event date carry a 100% liability.
However, course materials will still be couriered to you.

Address :

Signature :

FEES

Date:

/

/

(please tick as appropriate)

DUBAI, UAE: 10 - 13 FEBRUARY 2014
SINGAPORE: 17 - 20 FEBRUARY 2014

USD 2,995 per delegate
USD 7,800 - Special for Group of 3
USD 12,000 - Special for Group of 5
The fee does not include any taxes (withholding or otherwise). In case of any taxes applicable
the client has to ensure that the taxes are paid on top of the investment fee paid for the course.
Compliance with the local tax laws is the responsibility of the client.

* Save up to 50% for In-house Training program

©

Registrations close ONE (1) week before the training dates.
The fees cover lunch, tea breaks, materials and certificate.
Official confirmation will be sent, once registration has been
received.
Participants will need to arrange their own accommodation.
Attire: Smart Casual

Thank you for your registration!

PAYMENT DETAILS
Payment is required within 5 days upon receipt of
the invoice.
Bank transfer:
360 BSI MIDDLE EAST LIMITED
Abu Dhabi Commercial Bank
Dubai Mall Branch, P.O.Box 49124 Dubai, U.A.E
Account No: 10065721319001
Swift No: ADCBAEAAXXX
IBAN No: AE780030010065721319001

All payments must be received prior to the event date

360 BSI (M) Sdn Bhd (833835-X), Level 8 Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.

www.360bsi.com

3

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Records & Information Management, Document Management & Archiving February 2014 Singapore/Dubai

  • 1. RECORDS & INFORMATION MANAGEMENT, DOCUMENT MANAGEMENT & ARCHIVING MANAGEMENT SERIES 10 - 13 FEBRUARY 2014 DUBAI The Best Practices, Laws & Regulations 17 - 20 FEBRUARY 2014 SINGAPORE SPECIAL TAK urse ve Full of Co A Thumb Dri & Information Reference COURSE OVERVIEW Records & Information Management, Document Management & Archiving Course offers a high profile facilitator throughout the 4-day workshop. Upon registration, you are required to complete a short questionnaire related to your expectation and other issues. Information is an essential asset for any organisation. Managed well, it increases efficiency and quality and contributes directly to the bottom line. Information managed badly is a risk. This course in Information Management and Archiving is a complete program and will give you understanding, tools and templates to manage information according to laws and regulations, in short, the best practice in managing your organization's Document and Information Records. Upon completing this course, you will be able to: Ensure that your Information Governance is fit for purpose Set up and run a successful project to find out what information you hold and to assess the quality of your operation or of your suppliers Create or update retention schedules, business classification schemes, and file plans Use templates and workflows to improve user compliance Operate a regular information review and disposal process to comply with laws and regulations and to reduce risk to your organisation Manage your organisation’s archives Ensure that paper and digital documents are managed to the same standards Reduce and manage the flood of email and social media Latest TESTIMONIALS “David is highly experienced, listened to our staff and responded to our g y comments and requests. Th work h has completed will make a The d k he significant contribution to improving the Information Management systems at Carlisle, and to advancing our continuous performance improvement goals.” - Carlisle City Council “The trainer & the workshop were awesome!” - Freedom of Information Officer & Information Audit Project Manager “David has delivered a very effective training, suitably targeted for different levels of user. His training and support has ensured the smooth roll-out of our new system and has the potential to save significant staff time and improve the efficiency of our business processes.” - Royal Parks Agency Tel: +6016 3326 360 Fax: +603 9205 7788 EAWAY kris@360bsigroup.com YOUR INTERNATIONAL YOUR INTERNATIONAL O COURSE FACILITATOR Dr. David V. Bowen MA, PhD, FRSC, MBCS, CChem, CITP, CEng Managing Director Audata Ltd David Bowen has worked with computers since 1967 and with large volumes of information since 1972. After 24 years in chemical and pharmaceutical research and information management, he built two digital archives for a major pharmaceutical company, and led the project to create their archives and archive management software. Since 1998, he has been a Director of Audata Ltd. He has completed strategic and practical projects for clients in government, international tribunals, charity, finance, insurance, and pharmaceuticals. These have covered every aspect of information management from paper archives through long-term digital preservation and email management. “Very well structured to cover vast area of Records & Information Management, Document Management & Archiving.” - Suresh Kumar Methil, Controller - Legal Documentation, Dubai Aluminium (DUBAL) “Learnt new information on how to make document management easy and time-saving.” - Aysha Mubarak Salem Duhair, Senior Officer Document Controller, Dubai Electricity and Water Authority “I would like to thank the instructors for their thorough review and materials presentation.” - Mohammed M. Al-Ajmi, Division Head, Samba Financial Group “Trainer's experience in real world cases helped a lot in explaining things and sharing best practices.” - Siti Shafini Yusof, Senior Engineer - Information Management, Teknik Janakuasa Sdn Bhd 1
  • 2. COURSE CONTENT HOW THIS WORKSHOP WILL BE CONDUCTED DAY1 GOVERNANCE AUDITS & PROJECTS Introduction What structures does your organisation need to manage records and information responsibly, and to comply with relevant laws and regulations? How can you find out what records and information need to be managed? How do you initiate and manage a project to achieve these goals? DAY2 RECORDS RECORDS MANAGEMENT, RETENTION & DISPOSAL, “BIG BUCKETS” FOR RETENTION What are Records? What Records do you manage? How do you know which Records to keep and which can be destroyed? How do you destroy records responsibly and in compliance with laws and regulations? How can the “big buckets” idea help to simplify your work? Exercises WHY THIS EVENT This workshop will help you understand and manage your information by combining the appropriate security with appropriate sharing. It will prepare you for the tidal wave of social information, and enable you to master the flood of email and other electronic information. The correct and timely data will improve your organisation’s financial performance & allow you to take full advantage of new business opportunities. At the end of the workshop you will leave the workshop with a new set of practical tools to apply immediately to your daily work. DAY3 INFORMATION & DOCUMENT MANAGEMENT INFORMATION AND DOCUMENTS (MAY NOT BE RECORDS), TEMPLATES AND WORKFLOW, START OF CLASSIFICATION How do you manage documents and other digital and paper information (that may not be records)? How can you make the user experience easier with Templates and Workflows? Introduction to Classification schemes Exercises DAY4 CLASSIFICATION ARCHIVES More on Classification Schemes Archives – how are they different from Records Management? How are they similar? Exercises WHO SHOULD ATTEND CEOs, CFOs, CIOs, COOs Company Secretaries, Legal officers Directors and Managers of regulated dept Managers from regulated industries Staff responsible for administering or managing documents, filing & information processes Managers planning M&As, Divestments or business expansions Staff responsible for documents in Case-related or Project-related organisations COURSE SCHEDULE 8.00 8.30 10.00 - 10.15 12.00 - 13.00 14.30 - 14.45 16.00 Registration & Coffee/Tea Workshop commences Morning coffee/tea Lunch Afternoon coffee/tea End of day 2
  • 3. RECORDS & INFORMATION MANAGEMENT, DOCUMENT MANAGEMENT & ARCHIVING REGISTRATION FORM 10 - 13 FEBRUARY 2014 DUBAI Mobile: +6016 3326 360 17 - 20 FEBRUARY 2014 SINGAPORE Email: kris@360bsigroup.com Fax: +603 9205 7788 Tel: +603 9205 7772 DELEGATES 1 Name IN-HOUSE TRAINING : 360 BSI is passionate about providing strategic technical programs and high potential training solutions across the region to build personal competencies and organizational capability. Name on tag : Job Title : Email Mobile 2 : Name You will receive practical training from a professionally qualified educator with over twenty years of teaching and training experience. : : Please feel free to mix-and-match topics from the areas listed below to get the right training content for your staff. Other topics may be available upon request. Name on tag : OTHER PUBLIC COURSES Job Title : Email Mobile 3 : Name Finance & Capital Investment Analysis Root Cause Analysis (RCA) Serious Incident Prevention Effective Business Writing The Craft of Scientific Writing & Presentation Business Continuity Planning & Disaster Recovery Powerful Communication & Presentation Skills : : Name on tag : Job Title : Email Mobile Hotel Contact Details: Mandarin Orchard Singapore 333 Orchard Road, Singapore 238867 Tel. +65 6831 6082 or Fax. +65 6737 3130 Radisson BLU Hotel, Dubai Deira Creek Baniyas Road, P.O. Box 476, Dubai, UAE Tel: +971 4 2057105 Fax: +971 4 2234698 : : AUTHORIZATION (This form is invalid without a signature) Name Job Title : Email : Tel : ( General Information: : 1 2 3 4 5 ) Cancellations/Substitutions Organization : Substitutions are welcome at any time. Please notify us at least 2 working days prior to the event. All cancellations will carry a 10% cancellation fee, once a registration form is received. All cancellations must be in writing by fax or email at least 2 weeks before the event date. Cancellations with less than 2 weeks prior to the event date carry a 100% liability. However, course materials will still be couriered to you. Address : Signature : FEES Date: / / (please tick as appropriate) DUBAI, UAE: 10 - 13 FEBRUARY 2014 SINGAPORE: 17 - 20 FEBRUARY 2014 USD 2,995 per delegate USD 7,800 - Special for Group of 3 USD 12,000 - Special for Group of 5 The fee does not include any taxes (withholding or otherwise). In case of any taxes applicable the client has to ensure that the taxes are paid on top of the investment fee paid for the course. Compliance with the local tax laws is the responsibility of the client. * Save up to 50% for In-house Training program © Registrations close ONE (1) week before the training dates. The fees cover lunch, tea breaks, materials and certificate. Official confirmation will be sent, once registration has been received. Participants will need to arrange their own accommodation. Attire: Smart Casual Thank you for your registration! PAYMENT DETAILS Payment is required within 5 days upon receipt of the invoice. Bank transfer: 360 BSI MIDDLE EAST LIMITED Abu Dhabi Commercial Bank Dubai Mall Branch, P.O.Box 49124 Dubai, U.A.E Account No: 10065721319001 Swift No: ADCBAEAAXXX IBAN No: AE780030010065721319001 All payments must be received prior to the event date 360 BSI (M) Sdn Bhd (833835-X), Level 8 Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia. www.360bsi.com 3