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Wireless Monitoring and Care:
Transforming the care of Diabetes Mellitus
using mHealth technology
Jonathan C. Javitt, M.D., M.P.H.
Founder and CEO, Telcare
Adj. Prof., Johns Hopkins Medicine
"We will make wider use of
electronic records and other
health information technology
to help control costs and reduce
dangerous medical errors."
--
President George W. Bush, National
Address January 31, 2006
2002 2007 2034E
$375
$300
$225
$150
$75
$0
Diabetes is a paradigm just the tip of the iceberg
$inbillions
$336
$174
$132
Chronic Disease Consumes 70% of
Healthcare Spending
Same for pulmonary disease, heart failure, hypertension
A Simple
Solution
A Tragic
Waste
 About 3x the cost of other members in the population
 Beyond direct spend lies the burden of … absenteeism, increased workers comp risk, decreased
productivity, and replacement. (ADA estimate $3000/year)
Non-diabetic
Population
Diabetic Population
Diabetes affects 10% of population,
but incurs 30% of costs
Members Healthcare Costs
Example from an actual state employee population
 The cost trend threatens the
viability of every health
insurance program, no
matter how it is funded.
 A disproportionate number
of the highest claims have
diabetes as a primary or
comorbid condition
 A new approach to
Management of this
population is the only hope
~15%
R
I
S
K
$
High
Low
Traditional Disease Management Has Failed
“High risk” patients (stratified based on
past claims costs) are the focus of existing
care management efforts.
Identifying and addressing
last year’s high cost
patients misses the
majority of those who will
be next year’s high cost
patients
R
I
S
K
$
High
Low
 Monitor 100% of the population.
 Data monitoring for:
 Adherence
 Extreme Highs
 Extreme Lows
 Sustained Highs or Lows
 Patterns
 Identifying those that are not
adhering to best self-management
practices.
 Early identification of high-
risk, potentially high-cost episodes
 Intervene with data that enables
meaningful and contextual
coaching.
The Future: Diabetes Health Monitoring & Management
That’s where mHealth becomes indispensable
An FDA/CE-cleared Continua-
compliant server and portal that
collects wireless data from Telcare
BGM, enables display of data and
caregiver messaging.
510(k) cleared for both home use and
professional use.
The Telcare BGM – a cellular
enabled wireless glucose meter.
510(k) cleared
FDA/CE-compliant Smartphone Apps that communicate with
the server and enable parents and peers to create a network
of support for the patient.
 FDA/CE Class II+ medical device
 Qualcomm IEM technology
 Global partnerships with 2Net
Verizon and Telenor
 Two-way messaging capability
 Automatic supply reordering
 Positive reception from patients,
parents, physicians, DME’s, and
media.
Core technology:
a wireless-enabled BGM
Empowering the Patient:
Diabetes is Social
• A patient spends 2 hours or less a year
talking to the doctor
• Daily caregivers include nurses, diabetes
educators, family, maybe the school nurse,
and most importantly, peers.
• Diabetes is about what you eat, how you
exercise, and what medicines you take.
• People with Diabetes universally express a
profound sense of isolation.
• Telcare is the first company to connect
people with diabetes to their social
network through the cloud using the tool
they use the most – their glucose meter
Outcomes
What have we learned so far?
mHealth alone is not a solution. It’s a powerfull
platform for engagement.
• “Light touch” intervention
• Meaningful result seen in all
treated patients
• 11% relative difference in
A1c in those who engaged
>1x per week
• Telcare’s technology
eliminates the need to “do
anything” in order to
transmit and receive
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Expected Direct
Purchase
HMO Endo Endo + CDE Contract
Research Org.
Managed
Care
% Adherence to testing by site of Care
Adherence: varies by degree of professional engagement
Measure Pre-treatment Post-treatment Goal
A1C 13.7 5.5 <7
Weight 303 261 225
Blood pressure 130/100 110/78 130/80
Depression 11 5 <5
Anxiety 19 5 <5
LDL cholesterol 150 98 <100
Using the Telcare Platform in a
Patient-Centered Medical Home
• Poorly controlled diabetes
• High blood pressure
• High cholesterol
• Obese
• Moderately depressed
Telcare Apps: Our laboratory for engagement
and rapid prototyping
Diabetes Pal
• Readings taken on Telcare BGM
are automatically stored in the
App.
• Patients and family members can
setup alerts, analyze data, and
create support networks.
• Caregivers, including pharmacists
can canned messages that get
delivered automatically
TOP RATED DIABETES APP IN THE iTUNES STORE!
What’s Next: Social Networking and
Gaming
• Expansion of existing
Telcare apps to include
Nutrition and Lifestyle
Features
• Madden Football for
kids
• Badgeville for grownups
Key Challenges
• No reimbursement for physician
review of mHealth data
• No reimbursement for remote
patient engagement except in
unusual circumstances
• Drastic change in reimbursement of
glucose monitoring
• Government payers need to be
empowered to deploy mHealth
solutions on a broad scale
Towards a Solution
The Other Side of
the Chasm:
Patient Engagement

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mHealth Symposium 2013 Telcare

  • 1. Wireless Monitoring and Care: Transforming the care of Diabetes Mellitus using mHealth technology Jonathan C. Javitt, M.D., M.P.H. Founder and CEO, Telcare Adj. Prof., Johns Hopkins Medicine
  • 2. "We will make wider use of electronic records and other health information technology to help control costs and reduce dangerous medical errors." -- President George W. Bush, National Address January 31, 2006
  • 3.
  • 4. 2002 2007 2034E $375 $300 $225 $150 $75 $0 Diabetes is a paradigm just the tip of the iceberg $inbillions $336 $174 $132 Chronic Disease Consumes 70% of Healthcare Spending Same for pulmonary disease, heart failure, hypertension
  • 6.  About 3x the cost of other members in the population  Beyond direct spend lies the burden of … absenteeism, increased workers comp risk, decreased productivity, and replacement. (ADA estimate $3000/year) Non-diabetic Population Diabetic Population Diabetes affects 10% of population, but incurs 30% of costs Members Healthcare Costs
  • 7. Example from an actual state employee population  The cost trend threatens the viability of every health insurance program, no matter how it is funded.  A disproportionate number of the highest claims have diabetes as a primary or comorbid condition  A new approach to Management of this population is the only hope
  • 8. ~15% R I S K $ High Low Traditional Disease Management Has Failed “High risk” patients (stratified based on past claims costs) are the focus of existing care management efforts. Identifying and addressing last year’s high cost patients misses the majority of those who will be next year’s high cost patients
  • 9. R I S K $ High Low  Monitor 100% of the population.  Data monitoring for:  Adherence  Extreme Highs  Extreme Lows  Sustained Highs or Lows  Patterns  Identifying those that are not adhering to best self-management practices.  Early identification of high- risk, potentially high-cost episodes  Intervene with data that enables meaningful and contextual coaching. The Future: Diabetes Health Monitoring & Management
  • 10. That’s where mHealth becomes indispensable An FDA/CE-cleared Continua- compliant server and portal that collects wireless data from Telcare BGM, enables display of data and caregiver messaging. 510(k) cleared for both home use and professional use. The Telcare BGM – a cellular enabled wireless glucose meter. 510(k) cleared FDA/CE-compliant Smartphone Apps that communicate with the server and enable parents and peers to create a network of support for the patient.
  • 11.  FDA/CE Class II+ medical device  Qualcomm IEM technology  Global partnerships with 2Net Verizon and Telenor  Two-way messaging capability  Automatic supply reordering  Positive reception from patients, parents, physicians, DME’s, and media. Core technology: a wireless-enabled BGM
  • 12.
  • 13.
  • 14.
  • 15. Empowering the Patient: Diabetes is Social • A patient spends 2 hours or less a year talking to the doctor • Daily caregivers include nurses, diabetes educators, family, maybe the school nurse, and most importantly, peers. • Diabetes is about what you eat, how you exercise, and what medicines you take. • People with Diabetes universally express a profound sense of isolation. • Telcare is the first company to connect people with diabetes to their social network through the cloud using the tool they use the most – their glucose meter
  • 16.
  • 17. Outcomes What have we learned so far? mHealth alone is not a solution. It’s a powerfull platform for engagement.
  • 18. • “Light touch” intervention • Meaningful result seen in all treated patients • 11% relative difference in A1c in those who engaged >1x per week • Telcare’s technology eliminates the need to “do anything” in order to transmit and receive
  • 19. 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Expected Direct Purchase HMO Endo Endo + CDE Contract Research Org. Managed Care % Adherence to testing by site of Care Adherence: varies by degree of professional engagement
  • 20. Measure Pre-treatment Post-treatment Goal A1C 13.7 5.5 <7 Weight 303 261 225 Blood pressure 130/100 110/78 130/80 Depression 11 5 <5 Anxiety 19 5 <5 LDL cholesterol 150 98 <100 Using the Telcare Platform in a Patient-Centered Medical Home • Poorly controlled diabetes • High blood pressure • High cholesterol • Obese • Moderately depressed
  • 21. Telcare Apps: Our laboratory for engagement and rapid prototyping Diabetes Pal • Readings taken on Telcare BGM are automatically stored in the App. • Patients and family members can setup alerts, analyze data, and create support networks. • Caregivers, including pharmacists can canned messages that get delivered automatically
  • 22. TOP RATED DIABETES APP IN THE iTUNES STORE!
  • 23. What’s Next: Social Networking and Gaming • Expansion of existing Telcare apps to include Nutrition and Lifestyle Features • Madden Football for kids • Badgeville for grownups
  • 24. Key Challenges • No reimbursement for physician review of mHealth data • No reimbursement for remote patient engagement except in unusual circumstances • Drastic change in reimbursement of glucose monitoring • Government payers need to be empowered to deploy mHealth solutions on a broad scale
  • 25. Towards a Solution The Other Side of the Chasm: Patient Engagement