Accessibility at Blackboard webinar overview
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This document summarizes Blackboard's presentation on accessibility. It discusses 3 parts of Blackboard's solution to improve accessibility: content platforms, consultation, and Blackboard Ally. Blackboard Ally automatically checks content for accessibility issues, provides alternative formats, and gives instructors feedback to improve. It also provides institutions reports on course content accessibility. Blackboard is committed to accessible platforms like Collaborate, Learn, and Moodlerooms. They provide consultation services like auditing courses and creating accessibility plans. The presentation addresses challenges for students, instructors, and institutions and emphasizes the importance of accessibility for all learners.
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Accessibility at Blackboard webinar overview
- 1. Accessibility at Blackboard www.3playmedia.com twitter: @3playmedia live tweet: #a11y Type questions in the window during the presentation This presentation is being recorded and will be available for replay To view live captions, please follow the link in the chat window JoAnna Hunt Accessibility Manager Blackboard Scott Ready Director of Customer Relations Blackboard Nicolaas Matthijs Ally Product Manager Blackboard Lily Bond Director of Marketing 3Play Media lily@3playmedia.com
- 2. Accessibility Bringing Education to Everyone
- 3. 3 JoAnna Hunt Accessibility Manager Nicolaas Matthijs PM, Blackboard Ally Scott Ready Director, Customer Relations
- 4. 44 Why Accessibility Matters Visual Impairment (~3% of population) Hearing Impairment (over 5% of population) Cognitive Impairment (~25% of population) Motor Impairment (~6% of population) Approximately 1 Billion people worldwide have some form of disability Disability Types: *Sources: http://www.disabled-world.com/ & http://www.who.int/
- 5. 55 Encouraging Inclusive Environments for all With increased attention being placed on inclusive environments and equal opportunity to access to information for everyone, it is important to understand the diverse needs your learners may have. Revisit content and ensure it’s set up for universal consumption Understand how people need to interact with different tools you are using and adjust Rethink how learning is achieved and provide the means to help students succeed.
- 6. 66 The Bigger Picture Creating accessible environments improves everyone’s ability to consume information - not just those with disabilities – and leads to higher quality material, more useable experiences and personalized access.
- 7. 77 Proactively building programs to avoid Accessibility Litigation Awareness of the civil rights of the learner Higher expectations for product accessibility Lower number of students disclosing disabilities Mindset shifting towards inclusion Current Trends in Accessibility: Higher Ed
- 8. 88 Blackboard’s 3 Part Solution ContentPlatforms Consultation
- 10. 1010 Blackboard is fully committed to delivering product experiences that conform to global accessibility standards. We believe that a mature digital accessibility program must establish a sustainable organizational culture and strong partnerships around accessibility. Our Commitment BCAB
- 11. 1111 Commitment in Action Web Community Manager Blackboard Collaborate Blackboard Learn Moodlerooms
- 12. 1212 Taking Action: Blackboard Collaborate • Full-screen reader support of all key workflows. • Global keyboard shortcuts for common actions. • Screen reader support for whiteboard activities and uploaded files, without requiring complex conversions. • Live closed captioning.
- 13. 1313 Taking Action: Blackboard Learn • Compatible with the latest versions of screen readers such as JAWS and VoiceOver • Common Page Structure • Full support for captions in uploaded media content. • Keyboard accessible reordering • Ability for instructors to add alt tags to identify images • High contrast style settings
- 14. 1414 Taking Action: Moodlerooms • Full support of screen readers, text magnifiers and speech-to- text solutions. • Global keyboard shortcuts for common actions. • Compliance with ADA, XHTML and JavaScript standards • Accessible Chat Interface • Open Source and Open sharing - all issues openly reported, discussed and fixed.
- 15. 1515 Taking Action: Web Community Manager • Template-based pages and apps provide consistent interactions and user experience across pages • Allows configuration of templates while still remaining within the color contrast ratio • Provides full support for keyboard navigation • Text can be resized 200 percent without loss of content or functionality • Contains page titles with the name of the workspace within which the user is working
- 18. 1818 Institutional Challenges No insight into how institution is doing Difficult to track and identify what to focus on Lawsuits because of legal requirements Manual remediation workflow
- 20. 2020 Instructor Challenges Lack of awareness of what to do Lack of understanding on how it can affect students Lack of guidance on how to improve accessibility
- 22. 2222 Student Challenges Explicit alternative format requests Long delays on receiving requested format Closely related to quality and usability Excludes many students
- 23. 2323
- 24. 2424 Automatic Analysis • Automated accessibility checklist based on content type • Based on WCAG 2.0 AA • Uses machine learning algorithms for a full structural and visual analysis to learn semantics of document • Identifies headings, heading structure, paragraphs, footers, tables, lists, mathematical formulas, etc.
- 25. 2525 Alternative Accessible Versions High quality semantic HTML version of the content HTML Automatically inject fixes into the original document Enhance original ePub, audio, electronic braille, etc. Other alternative formats
- 26. 2626 Instructor Feedback • Provide feedback to instructors about accessibility of their course content • Provide guidance on how to fix accessibility issues • Aims to generate change in behavior over time
- 27. 2727 Institutional Report • Provide detailed understanding of how institution is doing • Helps identify where problem areas are, what to focus on, who to target, etc.
- 28. 2828 Automatically checks for accessibility issues and generates alternative accessible formats Alternative Accessible Versions Guides instructors on how to improve the accessibility of their course content and alters future behavior Instructor feedback Provides detailed data and insights to help further improve course content accessibility at the institution Institutional report Summary
- 29. 2929 2 Ally User Group • Receive updates about Blackboard Ally • Participate in UX research, usability testing, early access, etc. Sign up at http://tinyurl.com/blackboard- ally-user-group
- 31. 31 Consultation
- 32. 32 Registration through graduation must be accessible to enable eLearning students with varying abilities the opportunity to succeed. Most NAHE institutions are unaware of how to do this and 60% to 80% of undergrads choose not to disclose a disability.
- 33. 3333 eLearning Accessibility Plan The solution is designed to identify operational barriers and provide remediation approaches within a variety of functions related to the eLearning student lifecycle. This solution results in a comprehensive accessibility operational plan to provide a barrier- free eLearning experience for individuals with disabilities. Review of academic & student services Goals, strategies, metrics, and tools for improvement Operational Accessibility Plan The plan will not address physical accessibility barriers on the institution’s campus nor are the recommendations a substitute for legal counsel.
- 34. 3434 eLearning Accessibility Course Audit Audit of eLearning courses Training on inclusive course creation Analysis and reports on barriers in courses The solution is designed to identify barriers within eLearning courses. This solution results in course and institutional level reporting of barriers along with recommended remediation approaches. Targeted course creation training is included to provide a barrier-free eLearning experience for individuals with disabilities. It is worthy to note that these findings and recommendations are not a substitute for legal counsel.
- 35. 3535 Blackboard’s 3 Part Solution ContentPlatforms Consultation
- 36. 3636 Questions
- 37. Q&A Upcoming Webinars: Feb 23: Best Practices for Accessible Videos Mar 9: Campus-Wide Response to Captioning Mar 16: Getting Faculty Involved with Accessibility Mar 30: Quick Start to Captioning April 13: 15 Years Since an OCR Lawsuit: NC State You can register for our free webinars at: www.3playmedia.com/webinars/ Panelists JoAnna Hunt Accessibility Manager Blackboard Scott Ready Director of Customer Relations Blackboard Nicolaas Matthijs Ally Product Manager Blackboard Lily Bond 3Play Media www.3playmedia.com lily@3playmedia.com Please type your questions into the window in your control panel. Reference the slide # when possible. A recording of this webinar will be available for replay.
Notas del editor
- Before we dive in and talk about the products and services that Blackboard offers around accessibility, let’s take some time to better understand the Global population that’s impacted by this issue. The World Health Organization states that there are approximately 1 Billion people in the world who have some form of disability. This population is then further broken down into the four major classifications of disability: Visual, Hearing, Motor, and Cognitive impairments. Approximately 3% of the global population has what the World Health Organization classifies as a severe vision impairment to total blindness. But this number is probably significantly higher when you think about individuals with a range of vision challenges from low vision to color blindness. This number increases slightly to 5% when you look at individuals with what’s considered to be a severe hearing impairment or total deafness. Again, this number is higher when you consider the range of hearing challenges that might exist in the broader population. When you look at the population with a motor impairment, which can include anything from amputation or paralysis, to someone with Parkinson's disease which may only cause minor tremors preventing them from using a mouse, the number again increases slightly – to 6% of the global population. By far the most significant segment is those with cognitive impairments. They make up about 25% of the global population. The range of medical conditions that fall under the umbrella of cognitive disorders can range from things like dyslexia, dyscalculia, attention deficit disorders, and autism to things like PTSD, depression, and anxiety. Even conditions like cerebral palsy, which manifests as a set of physical challenges is classified as a cognitive disorder since it’s cause is the way the brain process the commands telling the body to move. While the percentages attached to these populations may seem small, the impact of not meeting their needs is quite large.
- Accessible content provides opportunity for all users to engage and leverage content. Consider the hundreds of scenarios you could find today if you surveyed a room of people on how they consume information. It is not one size fits all anymore, from the person studying on their way home from work to someone catching up on their mobile device in a coffee shop. There are many positives to placing an emphasis on accessible content and this mindset of including everyone when thinking about how content is designed: Usability – allow everyone to use the content without having to fall behind due to lack of accommodations Flexibility and Quality – provide options for consuming the content beyond what was initially delivered. Encourage widespread usage. Portability – allow people to take information everywhere they go. There are also negative impacts as a result of ignoring accessibility, including: Non-Use – information is unable to be used or generally ignored due to the inaccessibility or inflexibility of delivery. User Frustration – people become frustrated by a lack of options or inability to make the information work in their individual circumstance. Legal risks – many organizations have been facing formal complaints around the accessibility of content.
- Higher Education With 12.9% of all students in North America having some form of disability, awareness of the civil rights of these students is increasing. The expectations around content and platform accessibility are growing as well as schools work to tackle accessibility in their courses. This proactivity is partly driven by an increased risk of litigation and has prompted many institutions to act now. Lastly, most students choose not to disclose their disability when they enter higher education. That's 60 to 80% of North American undergrads and 9% of graduate students. As mindsets shift towards that of inclusion, greater strides can be made to reach those students that have not disclosed. These trends force many organizations to rethink their approach when it comes to products and content and Blackboard is good example.
- At Blackboard we’ve thought out our approach to accessibility and inclusivity while keeping a few key points in mind. For educational institutions, reaching “compliance” with accessibility expectations means they need to be doing three things: Selecting and purchasing technology that is accessible Building content that is inclusive to people of all abilities Establishing policies, processes, and programs around accessibility that can help them achieve and maintain success For many years, Blackboard’s focus has been on the accessibility of the products and platform technology that we build. With the acquisition of Fronteer we are bringing to market Blackboard Ally – a set of tools focused on the accessibility of digital content. Our consulting teams in all markets are researching and providing strategic consultation to help schools better understand where they are on the accessibility spectrum today (both within and outside of the LMS) and building programs and policies to improve and then maintain that success.
- When it comes to our platform technology, Blackboard is fully committed to building products that meet the highest level of accessibility expectations in the market. To do this we’ve centered around the Web Content Accessibility Guidelines (WCAG) version 2.0 at level AA. This is the broadest, most robust set of web accessibility standards available. It’s also the only internationally recognized set of standards. But our commitment doesn’t stop at the standards. We believe that to build the highest quality products we also need to establish partnerships with key clients and accessibility advocacy organizations to ensure that we’re aware of the changing needs of the teachers and students with disabilities and best positioned to respond to changes in all markets.
- As part of our commitment, Blackboard has incorporated that focus on accessibility into our products with some great results for our users. Blackboard Collaborate – our video conferencing and collaboration tool. Our approach has resulted in one of the most accessible products on the market today. Blackboard Learn – our flagship LMS. Our main goal is to provide an accessible platform for students and instructors for equal access to online courses. Moodlerooms – our open source solution. As an open source project, we have a worldwide base of Moodle support to draw from and build upon as we support and design with accessibility in mind. Web Community Manager – reliable content management solutions. Blackboard is committed to ensuring that the Web Community Manager platform is usable and accessible to users of all abilities.
- There are many long standing issues facing all levels of education when it comes to content and accessibility. At an overall level, the institutions themselves are often tasked with trying to navigate around these specific issues.
- Instructors are also facing hurdles when it comes to accessible content.
- Lastly but perhaps most importantly, the students themselves have a number of challenges with it comes to finding usable accessible material to complete their coursework.
- Blackboard Ally aims to help make course content more accessible by taking a step further to look at the content within the systems instead of just the systems themselves. the Learning Management System is an important player in this but we are committed to providing Ally to everyone, including non-Blackboard products and see great potential down the road for other integrations.
- Blackboard Ally uses an automated accessibility checklist to analyze based on content type as well as machine learning algorithms to analyze document structure. The checklist is based on WCAG 2.0AA standards. Algorithms identify headings, structure elements, paragraphs, footers tables and so on to determine conversion to alternate formats.
- Blackboard Ally automatically generates alternative accessible versions for course content and makes these available to all users within the course within minutes.
- Blackboard Ally provides the instructor with feedback about the accessibility of their course content and guidance on how to fix accessibility issues that arise.
- Blackboard Ally provides an institution wide course content accessibility report that allows for deeper insight and understanding into how the institution is performing or evolving.
- Review of Benefits Alternative Accessible Versions provide usable content to all students. Instructor feedback can guide instructors on how to improve the accessibility of their content and also encourage continued focus and effort around accessibility for future courses. Institutional Reports can help institutions further understand and improve course content accessibility across all courses.
- If Ally is of interest to you or anyone at your institution, I’d like to encourage you to sign up to the Ally User Group. The Ally User Group has 2 main goals. It will first of all provide recent updates and announcements about Ally. It will also provide an opportunity to participate in some of our User Experience activities, such as UX research, usability testing, beta testing, etc. The Ally product follows a rigorous UX-led process with regular UX activities that you can participate in. This can be anything from a short questionnaire about a problem Ally is trying to solve, providing feedback on new designs, remote usability testing where you can sign up for one of the available time slots, etc. Participation in all of these activities is optional, so you can definitely the ones that are relevant or of interest to you. So definitely sign up to the User Group. It is a great way to stay up-to-date and become involved.
- Institutions generally will find themselves somewhere on this accessibility spectrum depending on the current state of their courses and programs.