The document discusses organizational change and management practices through the lens of five dimensions of work: physical, intellectual, emotional, volitional, and spiritual. It provides questions to examine each dimension within an organization and evaluates how certain factors may influence respect/dignity, justice, and unity. Leadership values like trustworthiness, service, and humility are presented as foundations for management practices.

1. The Canada School of Public Service Management Trainee Transition Program Personal Well-Being – The Healing Circle Module Phil Lane Jr. Four Worlds Directions International 347 Fairmont Blvd. S Lethbridge, AB T1K 7J8, Canada www.fwii.net

6. The 5 Dimensions of Work VOLITION SPIRITUAL PHYSICAL INTELLECTUAL EMOTIONAL

12. Questions for Examining the Physical Dimensions of Work Note: * indicates negative scoring. 1. Does your organization operate mostly in the black? *2. Are you in continuous financial crisis? 3. Do you have the resources to pay your employees decently? (Not do you actually pay them, merely could you.) *4. Are compensation differentials between top and bottom excessively large? Increasing? *5. Is there a high turnover rate for employees? 6. Are the places of work clean, comfortable, well kept, and adequately furnished? 7. Is the equipment used modern, efficient and safe?

13. Questions for Examining the Intellectual Dimensions of Work 1. Do your employees keep up with cutting-edge technology? 2. Do you spend adequate resources to send people for continuing education or to important professional conferences? 3. Are employees able to get reference materials, books, journals, and magazines that will help them learn more about their work and the environment? 4. Do you reward employees who continue to learn? 5. Are people happy to learn (rather than having to be coerced)? 6. Do other organizations respect the knowledge of your employees? 7. Do you respect the knowledge of your employees? 8. Do employees often lack the necessary competence to complete projects adequately and on time?

14. Questions for Examining the Emotional Dimensions of Work 1. Do there seem to be high levels of job satisfaction? 2. Do people enjoy working with each other? 3. Do employees like one another? *4. Are there a disproportionate number of problems with depression, alcoholism, and frequent, even violent, outbursts. *5. In meetings, do people behave defensively or with power plays? *6. Are people afraid to bring up in meetings what they really feel? *7. Is there frequent concern about “not upsetting the boss”?

15. Questions for Examining the Volitional Dimensions of Work 1. Is there a willingness to look at the new ways of doing things? 2. Do you rarely hear “It won’t work” or “That’s impossible to do”? 3. Is there a high level of energy on new projects? *4. Do workers put energy into maintaining the status quo? *5. Are new programs met with many complaints and much resistance?

16. Questions for Examining the Spiritual Dimensions of Work 1. Is there an acceptance and assumption of integrity among coworkers and bosses? 2. Do people trust one another? Do they trust management? *3. Do employees feel exploited or treated unjustly? 4. Do those you serve expect and get a quality product and service? *5. Is cynicism common among employees? 6. Do people joyfully help one another? *7. Is there a lot of backbiting? *8. Are there political fights? Political intrigues? Political posturing? 9. Is there an openness of communication that depends on a deep level of trust and commitment?

17. Questions for Examining the Spiritual Dimensions of Work *10. Do people say different things to different people? 11. Is there a unity of “theory” and “practice” (i.e., do managers practice what they preach)? 12. Can groups discuss problems and handle conflict in a competent and dignified manner? 13. Is there a “spirit” of service to one another, to clients, to suppliers?

18. Leadership Values As Foundations for Management Practices UNITY TRUSTWORTHINESS SERVICE AND HUMILITY RESPECT AND DIGNITY JUSTICE