1. @talkdesk
@talkdesk
create a call center in 5 minutes
all in the browser
Tuesday, January 24, 2012
2. @talkdesk
callcenterstoday
Tuesday, January 24, 2012
3. @talkdesk
callcenterstoday
Tuesday, January 24, 2012
4. @talkdesk
callcenterstoday
Tuesday, January 24, 2012
5. @talkdesk
callcenterstoday
Tuesday, January 24, 2012
6. @talkdesk
callcenterstoday
Tuesday, January 24, 2012
7. @talkdesk
callcenterstoday
Tuesday, January 24, 2012
8. @talkdesk
callcenterstoday
Tuesday, January 24, 2012
9. @talkdesk
callcenterstoday
Tuesday, January 24, 2012
10. @talkdesk
callcenterstoday
Tuesday, January 24, 2012
11. @talkdesk
callcenterstoday
I need...
Tuesday, January 24, 2012
12. @talkdesk
callcenterstoday
Tuesday, January 24, 2012
13. @talkdesk
callcenterstoday
Tuesday, January 24, 2012
14. @talkdesk
callcenterstoday
Tuesday, January 24, 2012
15. @talkdesk
create a call center in 5 minutes
all in the browser
scale from 1 to 10k agents
international phone numbers
Tuesday, January 24, 2012
16. @talkdesk
INthebrowser
Tuesday, January 24, 2012
17. @talkdesk
INthebrowser call in the
browser
Tuesday, January 24, 2012
18. @talkdesk
INthebrowser call in the
browser
public & CRM
data
Tuesday, January 24, 2012
19. @talkdesk
INthebrowser call in the
browser
public & CRM
data
support
tickets
Tuesday, January 24, 2012
20. @talkdesk
INthebrowser call in the
browser
public & CRM
data
Records &
transcriptions
support
tickets
Tuesday, January 24, 2012
21. @talkdesk
revenuemodel
revenue model
flat fee per agent/month - 1st agent is free
Pay per minute
5 agents = 4 x $49 = $196
90k minutes = 90k x $0.04 = $3.600
1 client = $3.796/month
Tuesday, January 24, 2012
22. @talkdesk
ourTraction
number of agents
waiting list
600 companies
4500 agents
Tuesday, January 24, 2012
23. @talkdesk
ourTraction
number of agents
5000
waiting list
3750
600 companies
2500
4500 agents
1250
0
SEP OCT NOV DEZ
Tuesday, January 24, 2012
24. @talkdesk
I J
4months
“@salesforce you should acquire this company...
like now!” Luke Bornheimer
“... one of the most disruptive companies in the
cloud...”
Tuesday, January 24, 2012
25. @talkdesk
meettheTeam
tiago paiva cristina fonseca raoul félix
CEO CTO software engineer
MASTERS DEGREE IN COMPUTER ENGINEERING
startup experience
procter & gamble employee
Tuesday, January 24, 2012
26. @talkdesk
moneyraised
$400K
Looking for partnerships and clients
Tuesday, January 24, 2012
27. @talkdesk
founders@talkdeskapp.com
@talkdesk
angel.co/talkdesk
http://talkdeskapp.com
Tuesday, January 24, 2012