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@talkdesk




                                        @talkdesk



                            create a call center in 5 minutes
                                     all in the browser


Tuesday, January 24, 2012
@talkdesk



                            callcenterstoday




Tuesday, January 24, 2012
@talkdesk



                            callcenterstoday




Tuesday, January 24, 2012
@talkdesk



                            callcenterstoday




Tuesday, January 24, 2012
@talkdesk



                            callcenterstoday




Tuesday, January 24, 2012
@talkdesk



                            callcenterstoday




Tuesday, January 24, 2012
@talkdesk



                            callcenterstoday




Tuesday, January 24, 2012
@talkdesk



                            callcenterstoday




Tuesday, January 24, 2012
@talkdesk



                            callcenterstoday




Tuesday, January 24, 2012
@talkdesk



                            callcenterstoday




Tuesday, January 24, 2012
@talkdesk



                            callcenterstoday
                                      I need...




Tuesday, January 24, 2012
@talkdesk



                            callcenterstoday




Tuesday, January 24, 2012
@talkdesk



                            callcenterstoday




Tuesday, January 24, 2012
@talkdesk



                            callcenterstoday




Tuesday, January 24, 2012
@talkdesk




                            create a call center in 5 minutes
                                     all in the browser




                                    scale from 1 to 10k agents
                                    international phone numbers


Tuesday, January 24, 2012
@talkdesk



                            INthebrowser




Tuesday, January 24, 2012
@talkdesk



                            INthebrowser   call in the
                                            browser




Tuesday, January 24, 2012
@talkdesk



                            INthebrowser      call in the
                                               browser
                               public & CRM
                                  data




Tuesday, January 24, 2012
@talkdesk



                            INthebrowser         call in the
                                                  browser
                                  public & CRM
                                     data




                              support
                              tickets



Tuesday, January 24, 2012
@talkdesk



                            INthebrowser                      call in the
                                                               browser
                                  public & CRM
                                     data




                                               Records &
                                             transcriptions


                              support
                              tickets



Tuesday, January 24, 2012
@talkdesk



                                    revenuemodel
               revenue model
                     flat fee per agent/month - 1st agent is free
                     Pay per minute


                            5      agents     = 4 x $49 = $196
                            90k   minutes     = 90k x $0.04 = $3.600
                                    1 client = $3.796/month

Tuesday, January 24, 2012
@talkdesk



                            ourTraction
     number of agents


                                    waiting list
                                      600 companies
                                     4500 agents




Tuesday, January 24, 2012
@talkdesk



                                  ourTraction
     number of agents



     5000
                                              waiting list
     3750
                                                600 companies
     2500
                                               4500 agents
     1250


         0
                    SEP     OCT   NOV   DEZ




Tuesday, January 24, 2012
@talkdesk

                                    I J

                                4months
              “@salesforce you should acquire this company...
              like now!” Luke Bornheimer

            “... one of the most disruptive companies in the
            cloud...”




Tuesday, January 24, 2012
@talkdesk



                               meettheTeam



                tiago paiva          cristina fonseca                   raoul félix
                        CEO                  CTO                       software engineer


                              MASTERS DEGREE IN COMPUTER ENGINEERING
                                      startup experience
                                  procter & gamble employee

Tuesday, January 24, 2012
@talkdesk



                                   moneyraised


                                     $400K
                            Looking for partnerships and clients


Tuesday, January 24, 2012
@talkdesk




                            founders@talkdeskapp.com



                                     @talkdesk

                                  angel.co/talkdesk

                               http://talkdeskapp.com



Tuesday, January 24, 2012

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Talkdesk - Call center in the browser

  • 1. @talkdesk @talkdesk create a call center in 5 minutes all in the browser Tuesday, January 24, 2012
  • 2. @talkdesk callcenterstoday Tuesday, January 24, 2012
  • 3. @talkdesk callcenterstoday Tuesday, January 24, 2012
  • 4. @talkdesk callcenterstoday Tuesday, January 24, 2012
  • 5. @talkdesk callcenterstoday Tuesday, January 24, 2012
  • 6. @talkdesk callcenterstoday Tuesday, January 24, 2012
  • 7. @talkdesk callcenterstoday Tuesday, January 24, 2012
  • 8. @talkdesk callcenterstoday Tuesday, January 24, 2012
  • 9. @talkdesk callcenterstoday Tuesday, January 24, 2012
  • 10. @talkdesk callcenterstoday Tuesday, January 24, 2012
  • 11. @talkdesk callcenterstoday I need... Tuesday, January 24, 2012
  • 12. @talkdesk callcenterstoday Tuesday, January 24, 2012
  • 13. @talkdesk callcenterstoday Tuesday, January 24, 2012
  • 14. @talkdesk callcenterstoday Tuesday, January 24, 2012
  • 15. @talkdesk create a call center in 5 minutes all in the browser scale from 1 to 10k agents international phone numbers Tuesday, January 24, 2012
  • 16. @talkdesk INthebrowser Tuesday, January 24, 2012
  • 17. @talkdesk INthebrowser call in the browser Tuesday, January 24, 2012
  • 18. @talkdesk INthebrowser call in the browser public & CRM data Tuesday, January 24, 2012
  • 19. @talkdesk INthebrowser call in the browser public & CRM data support tickets Tuesday, January 24, 2012
  • 20. @talkdesk INthebrowser call in the browser public & CRM data Records & transcriptions support tickets Tuesday, January 24, 2012
  • 21. @talkdesk revenuemodel revenue model flat fee per agent/month - 1st agent is free Pay per minute 5 agents = 4 x $49 = $196 90k minutes = 90k x $0.04 = $3.600 1 client = $3.796/month Tuesday, January 24, 2012
  • 22. @talkdesk ourTraction number of agents waiting list 600 companies 4500 agents Tuesday, January 24, 2012
  • 23. @talkdesk ourTraction number of agents 5000 waiting list 3750 600 companies 2500 4500 agents 1250 0 SEP OCT NOV DEZ Tuesday, January 24, 2012
  • 24. @talkdesk I J 4months “@salesforce you should acquire this company... like now!” Luke Bornheimer “... one of the most disruptive companies in the cloud...” Tuesday, January 24, 2012
  • 25. @talkdesk meettheTeam tiago paiva cristina fonseca raoul félix CEO CTO software engineer MASTERS DEGREE IN COMPUTER ENGINEERING startup experience procter & gamble employee Tuesday, January 24, 2012
  • 26. @talkdesk moneyraised $400K Looking for partnerships and clients Tuesday, January 24, 2012
  • 27. @talkdesk founders@talkdeskapp.com @talkdesk angel.co/talkdesk http://talkdeskapp.com Tuesday, January 24, 2012