Presented by group members under the leadership of ABHISHEK ANAND in front of Tapas Ranjan Roy (Faculty of HRM) in PGDM 3rd Trimester at ISM Patna.

1. ROLES& RESPONSIBILITIES
PRESENTED BY-
ABHISHEK ANAND
ALKA SEN
ANIKET SINHA
ANKUR KUMAR
(PGDM 3rd Trimester)

2. PERFORM 3 TYPES OF ROLES
Administrative Roles
Operational roles
Strategic roles

3. ADMINISTRATIVE ROLES
Policy maker :-
• Helps management in the formation of
policies governing
i. Talent acquisition and Retention
ii. Wage & Salary administration
iii. Welfare activities

4. Advisor:-
• Perform his function by advising, suggesting,
counselling and helping the line managers in
discharging their responsibilities related to
i. Grievance Redressal
ii. Conflict Resolution
iii. Employee Selection & Training
 (Line manager- One of the manager who is
responsible for the most important activities
of a large company such as production.)

5. Counsellor:-
• Discusses problems of the employees related
to their work, career, supervisors, health,
family and advises them to minimise &
overcome problems.
Legal Consultant:-
• Plays the role of
i. Grievance Handling
ii. Settlement of Disputes
iii. Collective Bargaining

6. OPERATIONAL ROLES
Recruiter:-
• Plans and devise strategic campaigns and
guidelines for recruiting suitable candidates for a
required Job Description.
(Job Description)- It is the organised & factual
statement of duties & responsibilities of a specific
job).
• Contents include:- Job Title, Job Location, Nature
of Supervision, Designation of immediate
superiors and subordinates, Salary Status,
Complete list of duties & responsibilities, T & D
Facilities, Working conditions, Promotional
channels & Chances.

7. Co-ordinator:-
• Acts as a co-ordinator between various
departments of the organisation.
Mediator:-
• Acts as a mediator in case where conflict
arises between
i. Two Employees
ii. Group of Employees
iii. Superiors & Sub-ordinates
iv. Workers & Management
• For maintaining Industrial Peace in the
organisation.

8. STRATEGIC ROLES
Change Agent:-
• The individual/groups that undertakes the
task of initiating & managing change in an
organisation is known as Change Agent.
• It can be internal or external.
• Internal- such as managers or employees who
are appointed to oversee the change process.
• External- such as consultants from outside the
firm.

9. Roles of Change Agent:-
• Ensures that change initiatives that are
focussed on creating high-performance teams,
implementing new technology are defined,
developed & delivered in a timely manner.
• Helps the employees in translating the vision
statements into a meaningful format.
• Helps the organisation to identify the key
success factors for bringing change in the
organisation.

10. Strategic Partner:-
• Plays an important role in strategy formulation
as well as strategy implementation.
• Identify external opportunities from time to
time.
• Develop HR based competitive advantages
and move forward to close the gaps
advantageously (like training centre, design
centre which could be used by others as well).
• Develop appropriate ways to restructure work
process smoothly.