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Helping people achieve a lifetime of financial security
Simplification and growth
CEO
New York, December 6, 2018Alex Wynaendts
2
Clear progress towards achieving attractive financial results
• Simplifications executed successfully
• Good progress towards targets
• Group dividends well supported by free cash flow
• Value creation from in-force management ongoing
• Strong capital position
• Optimized business and product portfolio
• Investing for sustainable growth
• Significantly reduced leverage
1.2
1.3
1.5
2016 2017 1H 2018
Normalized capital generation
(In EUR billion)
Note: Normalized capital generation numbers are as reported; 1H 2018 annualized
3xxx
1. Sale of Czech Republic and Slovakia subject to customary closing condition; expected to close early 2019 at the latest
2. The final terms (including closing and date of payment) of the transaction are subject to due diligence, regulatory approval, several other conditions, and
to the process of terminating the existing alliances of Banco Popular
Delivering an optimized portfolio in 2016 – 2018
Exited countries1
Ireland
Czech Republic
Slovakia
Reduced capital
allocated to US run-off
Reduced capital by
USD 1.3 billion
• Sold BOLI/COLI and payout annuities
• Divested remaining life reinsurance
EUR 2.4 billion proceeds in 2016 – 2018
at over 0.8x P/B on average
Added over
EUR 100bn in assets
Sold non-core
businesses
Sale of UK annuity book
Targeted in-market
acquisitions
UK DC business JV expansion2
4xxx
Generating material benefits from simplified legal structures
Realizing additional expense savings
• In process of merging PPI2 vehicles in the
Netherlands
• TKP Investments to be merged with
Aegon Asset Management
Reducing complexity
• Legal merger of Optas and Aegon Leven in
the Netherlands effective 20193
Releasing USD 1.2 billion of capital
• Elimination of variable annuity captive led to
a capital benefit of USD ~1 billion in 2H18
• Merger of TALIC with TLIC expected to
release USD ~200 million capital in 20191
Simplifying
legal structures
1. TALIC = Transamerica Advisors Life Insurance Company, an Arkansas-based SEC registrant, TLIC = Transamerica Life Insurance Company, an Iowa
based company; 2. Premie Pensioen Instelling (Premium Pension Institute); 3. Subject to consent from DNB
5xxx
Creating value from in-force management
EUR 350 million
Expense savings program 2016 – 2018
USD 1.1 billion1
LTC rate increases since 2016 of which
USD 900 million approved; in addition,
Universal Life rate increases
GBP ~90 million
Annual run-rate savings from Cofunds
integration and UK outsourcing
USD 200 million
Dividend in 2017 as a result of
capital efficiency program in
Asian High-Net-Worth business
Expense savings program Business rationalization in Asia
Profitability enhancement Transformation UK business
1. Net present value of rate increases filed
6
Operational modernization supports focus on growth
• Consolidated legacy retirement
recordkeeping systems into
single administration platform
• Partnering with TCS for
administration of US life and
annuity products
• In process of migrating DC
pension products to TKP
platform
• Migration of DB portfolio
under investigation
• Completed several major
migrations related to Cofunds
integration
• Outsourcing administration of
non-platform business
Faster product
development
Enhanced
customer experience
Improved technology
capabilities
7
UK outsourcing: Maximizing value for all stakeholders
Improving customer experience
Significant capital benefit
Securing jobs in the region
Retaining AM fees
Lowering cost base
• 800 employees will transfer to Atos• 15 year contract with well-known partner
• Expenses more variable: cost per policy
expected to decrease by ~40%
• Servicing 1.4 million customers with a
multitude of different policy types
• Approximately GBP 25 million annual
asset management fees retained, which
would have been lost in case of
divestment
• GBP 30 million annual expense savings
• Attractive return: GBP ~400 million benefit
in underlying earnings over duration of
contract for GBP 130 million investment
• Additional capital benefit expected of over
GBP 100 million from lower and more
variable expenses
Focusing on long-term
Note: AM = Asset Management
8xxx
Transamerica: Investing in modernization and growth
We help people save, invest, protect and retire by being more relevant
throughout the lives of our customers and their advisors
Advice, guidance
& experience
Maximize the value
of the initial sale and
build loyalty
Workplace
Stand out with compelling
brand narrative and
integrated solutions
Individual
Invest in growth
(innovative products,
pricing and resources)
Investments in growth expected to drive USD ~100 million increase in 2019 expenses
9Simplification and growth
Simplification and growth create shareholder value
+Optimizing
business
portfolio
Improving
competitive
position
Integrated
Workplace
offering
Modernizing
operations =
Simplification Growth
Increasing capital
generation
Simplifying
legal
structures
In-force
management
10
Target
zone
28.8%
29.8%
28.6%
~27%
4Q 2015 4Q 2016 4Q 2017 1H 2018
pro forma
9.3%
12.1%
15.0%
FY 2016 FY 2017 1H 2018
Target
zone
Consistently increasing financial flexibility
Gross financial leverage
(in %)
Level and quality of capital
(Group solvency II ratio, unrestricted
Tier 1 capital as % of SCR)
164% 170%
201%
215%
102% 107%
134%
150%
Opening 2016 4Q 2016 4Q 2017 1H 2018
SII ratio UT1
3 22 2
1. Capital generation excluding market impacts & one-time items after Holding funding & operating expenses
2. Restated, 2016 figures based on current conversion methodology, presented for comparative purposes 3. Annualized
4. 1H 2018 pro forma numbers reflect redemption of EUR 500 million senior debt in August 2018 and EUR 200 million grandfathered Tier 1 securities in July 2018
Generation of capital
(Free cash flow1 as % of SCR)
• Increased capital generation across all businesses; EUR ~1.5bn capital generation from units in 2018e
• Divestments, de-risking and other management actions support capital position and quality of capital
• Leverage ratio managed towards low-end of target range
4
11
0.9
1.5
1.8
2016 2017 1H 2018 2018
Target
Strong progress on 2018 financial targets
110
280
325
2016 2017 1H 2018 2018
Target
Return on Equity
(%)
Cumulative capital return to shareholders
(EUR billion)
Run-rate annualized expense savings
(EUR million)
EUR
350m1
Of which TCS agreement
10%
RoE
• Reorganization and digitization in NL
• ‘One Transamerica’ reorganization
• Optimized US office footprint
• Outsourced US life & annuity
administration

~

• Strongly increased capital ratio
• Over EUR 2bn divestments at 0.8x P/B
• Increasingly diversified remittances
• Dividend well covered by capital
generation; ~50% pay-out ratio in 2018




2
EUR
2.1bn
8.0%
8.4%
9.2%
2016 2017 1H 2018 4Q18
Target

1. At constant exchange rate of EUR/USD 1.05
2. Annualized; Includes ~60bps benefit from US tax reform
• Ambitious expense savings program
• Benefit from US tax reform
• Increase in Dutch capital base
• Sales and asset retention behind plan
• Delay Cofunds integration





12Simplification and growth
US strongly contributes to group’s financial performance
Strongly positioned to sustainably grow capital generation
RoC target achieved
two quarters early
Position in core
products in US1
RBC ratio per
June 30, 2018
Top-10490%9%
Total remittances
to Holding
USD 13bn
> 13 million
customers
+90%-pts above
range mid-point
+2.5%-pts
since 2015
since 2010
1. See presentation from Mark Mullin, CEO Aegon Americas, for details
13
Disclaimer
Cautionary note regarding non-IFRS measures
This document includes the following non-IFRS-EU financial measures: underlying earnings before tax, income tax, income before tax, market consistent value of new business and return on equity. These non-IFRS-EU measures are calculated by consolidating on a proportionate basis
Aegon’s joint ventures and associated companies. The reconciliation of these measures, except for market consistent value of new business, to the most comparable IFRS-EU measure is provided in note 3 ‘Segment information’ of Aegon’s Condensed Consolidated Interim Financial
Statements. Market consistent value of new business is not based on IFRS-EU, which are used to report Aegon’s primary financial statements and should not be viewed as a substitute for IFRS-EU financial measures. Aegon may define and calculate market consistent value of new business
differently than other companies. Return on equity is a ratio using a non-IFRS-EU measure and is calculated by dividing the net underlying earnings after cost of leverage by the average shareholders’ equity, the revaluation reserve and the reserves related to defined benefit plans. Aegon
believes that these non-IFRS-EU measures, together with the IFRS-EU information, provide meaningful supplemental information about the underlying operating results of Aegon’s business including insight into the financial measures that senior management uses in managing the business.
Local currencies and constant currency exchange rates
This document contains certain information about Aegon’s results, financial condition and revenue generating investments presented in USD for the Americas and Asia, and in GBP for the United Kingdom, because those businesses operate and are managed primarily in those currencies.
Certain comparative information presented on a constant currency basis eliminates the effects of changes in currency exchange rates. None of this information is a substitute for or superior to financial information about Aegon presented in EUR, which is the currency of Aegon’s primary
financial statements.
Forward-looking statements
The statements contained in this document that are not historical facts are forward-looking statements as defined in the US Private Securities Litigation Reform Act of 1995. The following are words that identify such forward-looking statements: aim, believe, estimate, target, intend, may, expect,
anticipate, predict, project, counting on, plan, continue, want, forecast, goal, should, would, could, is confident, will, and similar expressions as they relate to Aegon. These statements are not guarantees of future performance and involve risks, uncertainties and assumptions that are difficult to
predict. Aegon undertakes no obligation to publicly update or revise any forward-looking statements. Readers are cautioned not to place undue reliance on these forward-looking statements, which merely reflect company expectations at the time of writing. Actual results may differ materially
from expectations conveyed in forward-looking statements due to changes caused by various risks and uncertainties. Such risks and uncertainties include but are not limited to the following:
• Changes in general economic and/or governmental conditions, particularly in the United States, the Netherlands and the United Kingdom;
• Changes in the performance of financial markets, including emerging markets, such as with regard to:
- The frequency and severity of defaults by issuers in Aegon’s fixed income investment portfolios;
- The effects of corporate bankruptcies and/or accounting restatements on the financial markets and the resulting decline in the value of equity and debt securities Aegon holds; and
- The effects of declining creditworthiness of certain public sector securities and the resulting decline in the value of government exposure that Aegon holds;
• Changes in the performance of Aegon’s investment portfolio and decline in ratings of Aegon’s counterparties;
• Consequences of an actual or potential break-up of the European monetary union in whole or in part;
• Consequences of the anticipated exit of the United Kingdom from the European Union and potential consequences of other European Union countries leaving the European Union;
• The frequency and severity of insured loss events;
• Changes affecting longevity, mortality, morbidity, persistence and other factors that may impact the profitability of Aegon’s insurance products;
• Reinsurers to whom Aegon has ceded significant underwriting risks may fail to meet their obligations;
• Changes affecting interest rate levels and continuing low or rapidly changing interest rate levels;
• Changes affecting currency exchange rates, in particular the EUR/USD and EUR/GBP exchange rates;
• Changes in the availability of, and costs associated with, liquidity sources such as bank and capital markets funding, as well as conditions in the credit markets in general such as changes in borrower and counterparty creditworthiness;
• Increasing levels of competition in the United States, the Netherlands, the United Kingdom and emerging markets;
• Changes in laws and regulations, particularly those affecting Aegon’s operations’ ability to hire and retain key personnel, taxation of Aegon companies, the products Aegon sells, and the attractiveness of certain products to its consumers;
• Regulatory changes relating to the pensions, investment, and insurance industries in the jurisdictions in which Aegon operates;
• Standard setting initiatives of supranational standard setting bodies such as the Financial Stability Board and the International Association of Insurance Supervisors or changes to such standards that may have an impact on regional (such as EU), national or US federal or state level
financial regulation or the application thereof to Aegon, including the designation of Aegon by the Financial Stability Board as a Global Systemically Important Insurer (G-SII);
• Changes in customer behavior and public opinion in general related to, among other things, the type of products Aegon sells, including legal, regulatory or commercial necessity to meet changing customer expectations;
• Acts of God, acts of terrorism, acts of war and pandemics;
• Changes in the policies of central banks and/or governments;
• Lowering of one or more of Aegon’s debt ratings issued by recognized rating organizations and the adverse impact such action may have on Aegon’s ability to raise capital and on its liquidity and financial condition;
• Lowering of one or more of insurer financial strength ratings of Aegon’s insurance subsidiaries and the adverse impact such action may have on the premium writings, policy retention, profitability and liquidity of its insurance subsidiaries;
• The effect of the European Union’s Solvency II requirements and other regulations in other jurisdictions affecting the capital Aegon is required to maintain;
• Litigation or regulatory action that could require Aegon to pay significant damages or change the way Aegon does business or both;
• As Aegon’s operations support complex transactions and are highly dependent on the proper functioning of information technology, operational risks such as system disruptions or failures, security or data privacy breaches, cyberattacks, human error, failure to safeguard personally
identifiable information, changes in operational practices or inadequate controls including with respect to third parties with which we do business may disrupt Aegon’s business, damage its reputation and adversely affect its results of operations, financial condition and cash flows;
• Customer responsiveness to both new products and distribution channels;
• Competitive, legal, regulatory, or tax changes that affect profitability, the distribution cost of or demand for Aegon’s products;
• Changes in accounting regulations and policies or a change by Aegon in applying such regulations and policies, voluntarily or otherwise, which may affect Aegon’s reported results, shareholders’ equity or regulatory capital adequacy levels;
• Aegon’s projected results are highly sensitive to complex mathematical models of financial markets, mortality, longevity, and other dynamic systems subject to shocks and unpredictable volatility. Should assumptions to these models later prove incorrect, or should errors in those models
escape the controls in place to detect them, future performance will vary from projected results;
• The impact of acquisitions and divestitures, restructurings, product withdrawals and other unusual items, including Aegon’s ability to integrate acquisitions and to obtain the anticipated results and synergies from acquisitions;
• Catastrophic events, either manmade or by nature, could result in material losses and significantly interrupt Aegon’s business; and
• Aegon’s failure to achieve anticipated levels of earnings or operational efficiencies as well as other cost saving and excess cash and leverage ratio management initiatives
This document contains information that qualifies, or may qualify, as inside information within the meaning of Article 7(1) of the EU Market Abuse Regulation (596/2014). Further details of potential risks and uncertainties affecting Aegon are described
in its filings with the Netherlands Authority for the Financial Markets and the US Securities and Exchange Commission, including the Annual Report. These forward-looking statements speak only as of the date of this document. Except as required by any
applicable law or regulation, Aegon expressly disclaims any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements contained herein to reflect any change in Aegon’s expectations with regard thereto or
any change in events, conditions or circumstances on which any such statement is based.

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Aegon: simplification and growth

  • 1. Helping people achieve a lifetime of financial security Simplification and growth CEO New York, December 6, 2018Alex Wynaendts
  • 2. 2 Clear progress towards achieving attractive financial results • Simplifications executed successfully • Good progress towards targets • Group dividends well supported by free cash flow • Value creation from in-force management ongoing • Strong capital position • Optimized business and product portfolio • Investing for sustainable growth • Significantly reduced leverage 1.2 1.3 1.5 2016 2017 1H 2018 Normalized capital generation (In EUR billion) Note: Normalized capital generation numbers are as reported; 1H 2018 annualized
  • 3. 3xxx 1. Sale of Czech Republic and Slovakia subject to customary closing condition; expected to close early 2019 at the latest 2. The final terms (including closing and date of payment) of the transaction are subject to due diligence, regulatory approval, several other conditions, and to the process of terminating the existing alliances of Banco Popular Delivering an optimized portfolio in 2016 – 2018 Exited countries1 Ireland Czech Republic Slovakia Reduced capital allocated to US run-off Reduced capital by USD 1.3 billion • Sold BOLI/COLI and payout annuities • Divested remaining life reinsurance EUR 2.4 billion proceeds in 2016 – 2018 at over 0.8x P/B on average Added over EUR 100bn in assets Sold non-core businesses Sale of UK annuity book Targeted in-market acquisitions UK DC business JV expansion2
  • 4. 4xxx Generating material benefits from simplified legal structures Realizing additional expense savings • In process of merging PPI2 vehicles in the Netherlands • TKP Investments to be merged with Aegon Asset Management Reducing complexity • Legal merger of Optas and Aegon Leven in the Netherlands effective 20193 Releasing USD 1.2 billion of capital • Elimination of variable annuity captive led to a capital benefit of USD ~1 billion in 2H18 • Merger of TALIC with TLIC expected to release USD ~200 million capital in 20191 Simplifying legal structures 1. TALIC = Transamerica Advisors Life Insurance Company, an Arkansas-based SEC registrant, TLIC = Transamerica Life Insurance Company, an Iowa based company; 2. Premie Pensioen Instelling (Premium Pension Institute); 3. Subject to consent from DNB
  • 5. 5xxx Creating value from in-force management EUR 350 million Expense savings program 2016 – 2018 USD 1.1 billion1 LTC rate increases since 2016 of which USD 900 million approved; in addition, Universal Life rate increases GBP ~90 million Annual run-rate savings from Cofunds integration and UK outsourcing USD 200 million Dividend in 2017 as a result of capital efficiency program in Asian High-Net-Worth business Expense savings program Business rationalization in Asia Profitability enhancement Transformation UK business 1. Net present value of rate increases filed
  • 6. 6 Operational modernization supports focus on growth • Consolidated legacy retirement recordkeeping systems into single administration platform • Partnering with TCS for administration of US life and annuity products • In process of migrating DC pension products to TKP platform • Migration of DB portfolio under investigation • Completed several major migrations related to Cofunds integration • Outsourcing administration of non-platform business Faster product development Enhanced customer experience Improved technology capabilities
  • 7. 7 UK outsourcing: Maximizing value for all stakeholders Improving customer experience Significant capital benefit Securing jobs in the region Retaining AM fees Lowering cost base • 800 employees will transfer to Atos• 15 year contract with well-known partner • Expenses more variable: cost per policy expected to decrease by ~40% • Servicing 1.4 million customers with a multitude of different policy types • Approximately GBP 25 million annual asset management fees retained, which would have been lost in case of divestment • GBP 30 million annual expense savings • Attractive return: GBP ~400 million benefit in underlying earnings over duration of contract for GBP 130 million investment • Additional capital benefit expected of over GBP 100 million from lower and more variable expenses Focusing on long-term Note: AM = Asset Management
  • 8. 8xxx Transamerica: Investing in modernization and growth We help people save, invest, protect and retire by being more relevant throughout the lives of our customers and their advisors Advice, guidance & experience Maximize the value of the initial sale and build loyalty Workplace Stand out with compelling brand narrative and integrated solutions Individual Invest in growth (innovative products, pricing and resources) Investments in growth expected to drive USD ~100 million increase in 2019 expenses
  • 9. 9Simplification and growth Simplification and growth create shareholder value +Optimizing business portfolio Improving competitive position Integrated Workplace offering Modernizing operations = Simplification Growth Increasing capital generation Simplifying legal structures In-force management
  • 10. 10 Target zone 28.8% 29.8% 28.6% ~27% 4Q 2015 4Q 2016 4Q 2017 1H 2018 pro forma 9.3% 12.1% 15.0% FY 2016 FY 2017 1H 2018 Target zone Consistently increasing financial flexibility Gross financial leverage (in %) Level and quality of capital (Group solvency II ratio, unrestricted Tier 1 capital as % of SCR) 164% 170% 201% 215% 102% 107% 134% 150% Opening 2016 4Q 2016 4Q 2017 1H 2018 SII ratio UT1 3 22 2 1. Capital generation excluding market impacts & one-time items after Holding funding & operating expenses 2. Restated, 2016 figures based on current conversion methodology, presented for comparative purposes 3. Annualized 4. 1H 2018 pro forma numbers reflect redemption of EUR 500 million senior debt in August 2018 and EUR 200 million grandfathered Tier 1 securities in July 2018 Generation of capital (Free cash flow1 as % of SCR) • Increased capital generation across all businesses; EUR ~1.5bn capital generation from units in 2018e • Divestments, de-risking and other management actions support capital position and quality of capital • Leverage ratio managed towards low-end of target range 4
  • 11. 11 0.9 1.5 1.8 2016 2017 1H 2018 2018 Target Strong progress on 2018 financial targets 110 280 325 2016 2017 1H 2018 2018 Target Return on Equity (%) Cumulative capital return to shareholders (EUR billion) Run-rate annualized expense savings (EUR million) EUR 350m1 Of which TCS agreement 10% RoE • Reorganization and digitization in NL • ‘One Transamerica’ reorganization • Optimized US office footprint • Outsourced US life & annuity administration  ~  • Strongly increased capital ratio • Over EUR 2bn divestments at 0.8x P/B • Increasingly diversified remittances • Dividend well covered by capital generation; ~50% pay-out ratio in 2018     2 EUR 2.1bn 8.0% 8.4% 9.2% 2016 2017 1H 2018 4Q18 Target  1. At constant exchange rate of EUR/USD 1.05 2. Annualized; Includes ~60bps benefit from US tax reform • Ambitious expense savings program • Benefit from US tax reform • Increase in Dutch capital base • Sales and asset retention behind plan • Delay Cofunds integration     
  • 12. 12Simplification and growth US strongly contributes to group’s financial performance Strongly positioned to sustainably grow capital generation RoC target achieved two quarters early Position in core products in US1 RBC ratio per June 30, 2018 Top-10490%9% Total remittances to Holding USD 13bn > 13 million customers +90%-pts above range mid-point +2.5%-pts since 2015 since 2010 1. See presentation from Mark Mullin, CEO Aegon Americas, for details
  • 13. 13 Disclaimer Cautionary note regarding non-IFRS measures This document includes the following non-IFRS-EU financial measures: underlying earnings before tax, income tax, income before tax, market consistent value of new business and return on equity. These non-IFRS-EU measures are calculated by consolidating on a proportionate basis Aegon’s joint ventures and associated companies. The reconciliation of these measures, except for market consistent value of new business, to the most comparable IFRS-EU measure is provided in note 3 ‘Segment information’ of Aegon’s Condensed Consolidated Interim Financial Statements. Market consistent value of new business is not based on IFRS-EU, which are used to report Aegon’s primary financial statements and should not be viewed as a substitute for IFRS-EU financial measures. Aegon may define and calculate market consistent value of new business differently than other companies. Return on equity is a ratio using a non-IFRS-EU measure and is calculated by dividing the net underlying earnings after cost of leverage by the average shareholders’ equity, the revaluation reserve and the reserves related to defined benefit plans. Aegon believes that these non-IFRS-EU measures, together with the IFRS-EU information, provide meaningful supplemental information about the underlying operating results of Aegon’s business including insight into the financial measures that senior management uses in managing the business. Local currencies and constant currency exchange rates This document contains certain information about Aegon’s results, financial condition and revenue generating investments presented in USD for the Americas and Asia, and in GBP for the United Kingdom, because those businesses operate and are managed primarily in those currencies. Certain comparative information presented on a constant currency basis eliminates the effects of changes in currency exchange rates. None of this information is a substitute for or superior to financial information about Aegon presented in EUR, which is the currency of Aegon’s primary financial statements. Forward-looking statements The statements contained in this document that are not historical facts are forward-looking statements as defined in the US Private Securities Litigation Reform Act of 1995. The following are words that identify such forward-looking statements: aim, believe, estimate, target, intend, may, expect, anticipate, predict, project, counting on, plan, continue, want, forecast, goal, should, would, could, is confident, will, and similar expressions as they relate to Aegon. These statements are not guarantees of future performance and involve risks, uncertainties and assumptions that are difficult to predict. Aegon undertakes no obligation to publicly update or revise any forward-looking statements. Readers are cautioned not to place undue reliance on these forward-looking statements, which merely reflect company expectations at the time of writing. Actual results may differ materially from expectations conveyed in forward-looking statements due to changes caused by various risks and uncertainties. Such risks and uncertainties include but are not limited to the following: • Changes in general economic and/or governmental conditions, particularly in the United States, the Netherlands and the United Kingdom; • Changes in the performance of financial markets, including emerging markets, such as with regard to: - The frequency and severity of defaults by issuers in Aegon’s fixed income investment portfolios; - The effects of corporate bankruptcies and/or accounting restatements on the financial markets and the resulting decline in the value of equity and debt securities Aegon holds; and - The effects of declining creditworthiness of certain public sector securities and the resulting decline in the value of government exposure that Aegon holds; • Changes in the performance of Aegon’s investment portfolio and decline in ratings of Aegon’s counterparties; • Consequences of an actual or potential break-up of the European monetary union in whole or in part; • Consequences of the anticipated exit of the United Kingdom from the European Union and potential consequences of other European Union countries leaving the European Union; • The frequency and severity of insured loss events; • Changes affecting longevity, mortality, morbidity, persistence and other factors that may impact the profitability of Aegon’s insurance products; • Reinsurers to whom Aegon has ceded significant underwriting risks may fail to meet their obligations; • Changes affecting interest rate levels and continuing low or rapidly changing interest rate levels; • Changes affecting currency exchange rates, in particular the EUR/USD and EUR/GBP exchange rates; • Changes in the availability of, and costs associated with, liquidity sources such as bank and capital markets funding, as well as conditions in the credit markets in general such as changes in borrower and counterparty creditworthiness; • Increasing levels of competition in the United States, the Netherlands, the United Kingdom and emerging markets; • Changes in laws and regulations, particularly those affecting Aegon’s operations’ ability to hire and retain key personnel, taxation of Aegon companies, the products Aegon sells, and the attractiveness of certain products to its consumers; • Regulatory changes relating to the pensions, investment, and insurance industries in the jurisdictions in which Aegon operates; • Standard setting initiatives of supranational standard setting bodies such as the Financial Stability Board and the International Association of Insurance Supervisors or changes to such standards that may have an impact on regional (such as EU), national or US federal or state level financial regulation or the application thereof to Aegon, including the designation of Aegon by the Financial Stability Board as a Global Systemically Important Insurer (G-SII); • Changes in customer behavior and public opinion in general related to, among other things, the type of products Aegon sells, including legal, regulatory or commercial necessity to meet changing customer expectations; • Acts of God, acts of terrorism, acts of war and pandemics; • Changes in the policies of central banks and/or governments; • Lowering of one or more of Aegon’s debt ratings issued by recognized rating organizations and the adverse impact such action may have on Aegon’s ability to raise capital and on its liquidity and financial condition; • Lowering of one or more of insurer financial strength ratings of Aegon’s insurance subsidiaries and the adverse impact such action may have on the premium writings, policy retention, profitability and liquidity of its insurance subsidiaries; • The effect of the European Union’s Solvency II requirements and other regulations in other jurisdictions affecting the capital Aegon is required to maintain; • Litigation or regulatory action that could require Aegon to pay significant damages or change the way Aegon does business or both; • As Aegon’s operations support complex transactions and are highly dependent on the proper functioning of information technology, operational risks such as system disruptions or failures, security or data privacy breaches, cyberattacks, human error, failure to safeguard personally identifiable information, changes in operational practices or inadequate controls including with respect to third parties with which we do business may disrupt Aegon’s business, damage its reputation and adversely affect its results of operations, financial condition and cash flows; • Customer responsiveness to both new products and distribution channels; • Competitive, legal, regulatory, or tax changes that affect profitability, the distribution cost of or demand for Aegon’s products; • Changes in accounting regulations and policies or a change by Aegon in applying such regulations and policies, voluntarily or otherwise, which may affect Aegon’s reported results, shareholders’ equity or regulatory capital adequacy levels; • Aegon’s projected results are highly sensitive to complex mathematical models of financial markets, mortality, longevity, and other dynamic systems subject to shocks and unpredictable volatility. Should assumptions to these models later prove incorrect, or should errors in those models escape the controls in place to detect them, future performance will vary from projected results; • The impact of acquisitions and divestitures, restructurings, product withdrawals and other unusual items, including Aegon’s ability to integrate acquisitions and to obtain the anticipated results and synergies from acquisitions; • Catastrophic events, either manmade or by nature, could result in material losses and significantly interrupt Aegon’s business; and • Aegon’s failure to achieve anticipated levels of earnings or operational efficiencies as well as other cost saving and excess cash and leverage ratio management initiatives This document contains information that qualifies, or may qualify, as inside information within the meaning of Article 7(1) of the EU Market Abuse Regulation (596/2014). Further details of potential risks and uncertainties affecting Aegon are described in its filings with the Netherlands Authority for the Financial Markets and the US Securities and Exchange Commission, including the Annual Report. These forward-looking statements speak only as of the date of this document. Except as required by any applicable law or regulation, Aegon expressly disclaims any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements contained herein to reflect any change in Aegon’s expectations with regard thereto or any change in events, conditions or circumstances on which any such statement is based.