The document discusses powerful questions that can ignite learning and change. It notes that good questions open up learning, pull people towards the future, and have the potential to cause large-scale change, especially when they are meaningful to those involved. The document provides guidance on crafting powerful questions, noting that "why" questions should be used carefully to avoid defensiveness, and that questions about assumptions and different belief systems can be most insightful.

1. goodcoachingquestions
“ “
Good questions are catalytic.
They open up the learning field
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2. Questionspullpeople
towardthefuture,
“
“
A question that has meaning to
the people involved can ignite
the whole process of learning
and change.
whileanswerspoint
tothepast
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3. Questions that travel well are
often the key to large-scale
change.
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Apowerfulquestion
hasthecapacityto
“
“travel well

4. Popcorned by Dey Dos
more powerful
WHY
HOW, WHAT
WHO, WHEN, WHERE
WHICH, YES/NO QUESTIONS
less powerful
ARCHITECTUREOF
POWERFULQUESTIONS
1.TheConstructionof a
Question
Is it a yes/no question?
Is it an either/or question?
Does it begin with an
interrogative, such as Who,
What, or How?

5. Unless a “why” question is
carefully crafted, it can easily
evoke a defensive response.
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ARCHITECTUREOF
POWERFULQUESTIONS
1.TheConstructionof a
Question
caution

6. How can we best manage our team?
How can we best manage our LC?
How can we best manage our supply
and demand process?
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ARCHITECTUREOF
POWERFULQUESTIONS
2.TheScopeof a
Question

7. What did we do wrong and who is
responsible?
What can we learn from what’s
happened and what possibilities do
we now see?
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ARCHITECTUREOF
POWERFULQUESTIONS
3.TheAssumptions
withinQuestions

8. Popcorned by Dey Dos
What assumptions or beliefs
are we holding that are key
to the conversation we are
having here?
ARCHITECTUREOF
POWERFULQUESTIONS
3.TheAssumptions
withinQuestions

9. Popcorned by Dey Dos
How would we see this if we
held an entirely different
belief system than the one we
have?
ARCHITECTUREOF
POWERFULQUESTIONS
3.TheAssumptions
withinQuestions

10. evaluating
thequestionsyou ask
“
“
Understanding why the
questions I have been using are
not doing their work…
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11. goodcoachingquestions
“ “
The most powerful questions
come directly from the field
(the hearts and minds)
of the people involved.
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