[AIIM16] Information Management is Hard. Guess What? Your customers don’t care.
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AIIM16 Presentation by speaker: Ed McQuiston, Vice President of Global Sales & Marketing, Onbase from Hyland.
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[AIIM16] Information Management is Hard. Guess What? Your customers don’t care.
- 1. Informa(on Management is Hard Guess What? Your Customers Don’t Care Ed McQuiston, Sr. VP Global Sales & Marke:ng
- 15. The Informa:on Age Computer Age – Digital Age – New Media Age
- 16. We’re not in an informa5on age anymore. We’re in the informa5on management age. -‐ Chris Hardwick, Nerdist
- 19. Solving the ECM Puzzle
- 25. Consumeriza(on
- 35. Founda5onal Solu5on To build a founda5onal ECM solu5on, you could use any product Check In / Check Out File Import Search Basic Workflow E-‐Forms Content Types Collabora5on Revision Control
- 36. Check In / Check Out File Import Search Basic Workflow E-‐Forms Content Types Collabora5on Revision Control Desktop Scanning High Volume Scanning Forms Processing Barcode Recogni5on Back File Conversions COLD Processing Import XML streams Fax Integra5ons Significant Business Processes Intelligent folder crea5on Digital Signatures stamps Electronic Signature pad capture Auto-‐generate docs from templates Auto-‐generate image statements Image-‐Enable other applica5ons Easy to read history log reports Extract for Data Warehousing Check Import Processor Import HL7 Messages Real-‐5me business ac5vity repor5ng Manage Physical Records Enterprise is Much More Challenging Kiosk Interface
- 37. Check In / Check Out File Import Search Basic Workflow E-‐Forms Content Types Collabora5on Revision Control Third Party App Third Party App Third Party App Third Party App Custom Code Third Party App Custom Code Third Party App Third Party App Third Party App Third Party App Third Party App Custom Code Custom Code Custom Code Custom Code Custom Code Third Party App Custom Code Custom Code Third Party App Silos and Services Custom Code
- 38. Check In / Check Out File Import Search Basic Workflow E-‐Forms Content Types Collabora5on Revision Control Third Party App Third Party App Third Party App Third Party App Custom Code Third Party App Custom Code Third Party App Third Party App Third Party App Third Party App Third Party App Custom Code Custom Code Custom Code Custom Code Custom Code Third Party App Custom Code Custom Code Third Party App Custom Code Mul5ple Vendors = Mul5ple Contracts Upgrade Landscape = A Nightmare Shopping and researching for each new component Custom Code to 5e everything together
- 40. Desk intrays Remote offices File cabinets & offsite storage Registra5on desk Mailroom Paper documents Electronic data & informa(on File shares Email & faxes Mobile Mainframes & data streams Department applica5ons
- 41. Personalized Integrated Mobile Offline Extended
- 42. Screen-‐level Data-‐level Enterprise applica5ons Produc5vity tools Integra(on tools Purpose-‐built integra(ons
- 43. SAP SAP Archive Link Access related content within SAP screens SAP Users Non-‐SAP Users Interact with SAP processes Outlook Mobile
- 44. Mul:-‐channel capture ERP CRM HRIS Home Grown Applica5on ERP HRIS CRM Home Grown Firewall Surface content & processes to internal users Intelligent Data Capture Synchronize data throughout processes Secure access for external par:es Customer/ Vendor Portals Auditor Access Share & collect documents and forms Enterprise Informa5on Pla`orm integra(on hub ERP HRIS CRM App OnBase Mobile Outlook Email & faxes Mobile Capture Mainframes & data streams Scanning EFSS
- 45. Check In / Check Out File Import Search Basic Workflow E-‐Forms Content Types Collabora5on Revision Control Desktop Scanning High Volume Scanning Forms Processing Barcode Recogni5on Back File Conversions COLD Processing Import XML streams Fax Integra5ons Significant Business Processes Intelligent folder crea5on Digital Signatures stamps Electronic Signature pad capture Auto-‐generate docs from templates Auto-‐generate image statements Image-‐Enable other applica5ons Easy to read history log reports Extract for Data Warehousing Check Import Processor Import HL7 Messages Real-‐5me business ac5vity repor5ng Manage Physical Records Is this the right solu5on? Kiosk Interface
- 46. Check In / Check Out File Import Search Basic Workflow E-‐Forms Content Types Collabora5on Revision Control Desktop Scanning High Volume Scanning Forms Processing Barcode Recogni5on Back File Conversions COLD Processing Import XML streams Fax Integra5ons Significant Business Processes Intelligent folder crea5on Digital Signatures stamps Electronic Signature pad capture Auto-‐generate docs from templates Auto-‐generate image statements Image-‐Enable other applica5ons Easy to read history log reports Extract for Data Warehousing Check Import Processor Import HL7 Messages Real-‐5me business ac5vity repor5ng Manage Physical Records Report on “missing” documents Store Documents on secure devices Kiosk Interface Single Pla`orm Approach A Pla`orm is More Than a Brand
- 47. Check In / Check Out File Import Search Basic Workflow E-‐Forms Content Types Collabora5on Revision Control Desktop Scanning High Volume Scanning Forms Processing Barcode Recogni5on Back File Conversions COLD Processing Import XML streams Fax Integra5ons Significant Business Processes Intelligent folder crea5on Digital Signatures stamps Electronic Signature pad capture Auto-‐generate docs from templates Auto-‐generate image statements Image-‐Enable other applica5ons Easy to read history log reports Extract for Data Warehousing Check Import Processor Import HL7 Messages Real-‐5me business ac5vity repor5ng Manage Physical Records Report on “missing” documents Store Documents on secure devices Kiosk Interface Enterprise Informa5on Pla`orm One Vendor = One Contract One Product to Upgrade Plug and Play Each New Component One Code Base One Database One Repository
- 50. Thank You