Archana Ravi
48
Seguidores
Personal Information
Organización/Lugar de trabajo
Chennai Area, India India
Ocupación
Head of Support Services at FE
Sector
Finance / Banking / Insurance
Acerca de
A professional with 13 years of experience in Customer Management. Have been instrumental in increasing the retention trends for the Accident & Health Insurance business showing a CAGR of ~20%. Anchored the company wide Change Management initiative through which process changes implemented brought in savings to the tune of 5 Million.
In my current role, have transitioned Customer Support from the UK to India.
Etiquetas
how to make simple presentations
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- Presentaciones
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7 Tips to Beautiful PowerPoint by @itseugenec
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50 Customer Service Quotes You Need to Hang In Your Office
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Amazon.com: the Hidden Empire - Update 2013
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India Startup Report
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Marketing Management
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6 Reasons Why APIs Are Reshaping Your Business
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Anatomy of a Stick Figure
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The new smart customers - How they really buy and how we can address this
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The future of the Customer Relationship
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Hace 9 años
Social Media is Dead. Long Live Social Media ROI
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5 Tips for Good Body Language in your Next Presentation
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Hace 10 años
Integrated Marketing Communications Project - Tiffany & Co.
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Developing a Social Media Strategy in 7 Steps
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Prince2 Methodology
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Hace 13 años
Future Trends in the Digital Workplace
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Hace 9 años
KPIs for APIs (and how API Calls are the new Web Hits, and you may be measuring all wrong)
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Hace 9 años
Sharpen your point
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Hace 11 años
Making It Stick - UHU Marketing Presentation by @itseugenec
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Hace 11 años
Taking your small business to the next level
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How To Make A Good PowerPoint
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Hace 14 años