This document provides an overview of organizational behavior. It defines organizational behavior as the study and application of knowledge about human behavior in organizations. It notes that organizational behavior is an interdisciplinary field that draws from psychology, sociology, and other behavioral sciences. The document also discusses the nature of organizational behavior, describing it as both a science and an art. It notes that organizational behavior focuses on understanding people's behavior from a humanistic perspective in order to enhance worker well-being and organizational effectiveness.
2. INTRODUCTION
Organizational behavior are social systems. If one
wishes to work in them or to manage them, it is
necessary to understand how they operate.
Organizations combine science and people –
technology and humanity. Unless we have qualified
people to design and implement, techniques alone
will not produce desirable results. Human behavior
in organizations rather unpredictable.
3. Cntd……
It is unpredictable because it arises from
people’s deep-seated needs and value
systems. However, it can be partially
understood in terms of the framework of
behavioral science, management and
other disciplines. There is no idealistic
solution to organizational problems. All
that can be done is to increase our
understanding and skills so that human
relations at work can be enhanced.
4. Famous quotes about
ORGANIZATIONAL BEHAVIOUR
>“The organization is above all social. It is
people.” Peter Drucker
>“People are the key” – Sam Walton, the founder
of Wal-Mart and the richest person in the
world when he died
5. Definition
Organizational behavior, is “… a study and application
of knowledge about human behavior – as individuals
and in groups – in organizations – strives to identify
ways in which people can act more effectively.”
“The understanding, prediction and
management of human behavior in
organizations.”
Is an applied science- best practices in one
organizations can be communicated to others.
7. Behavioral Theories
They identified behaviors that differentiated effective
leaders’ from ineffective leaders. Based on these people
could be trained to be leaders. The following are three
types of behavioral styles of leadership
I) Autocratic Style: A leader who tended to centralize
authority, dictate work methods, make unilateral decision
and limit employee participation
ii) Democratic Style: A leader who tended to involve
employees in decision making to delegate authority, to
encourage participation in deciding work methods and
goals, and to use feedback as an opportunity for coaching
employees
iii) Laissez-faire style: A leader who generally gave the
group complete freedom to make decision and complete
the work in whatever way it saw fit.
8. Why should we study Organizational
Behavior
& its needs and importance
Organizational
Behavior
Research
Understand
organizational
events
Predict
organizational
events
Influence
organizational
events
8
9. Cntnd…….
Describe how people behave under a
variety of conditions
Understand why people behave as they
do
Predict future employee behavior
Control and develop human activity at
work to improve productivity, skill
improvement, team effort, etc
10. Cntnd……..
To learn about ourselves and others
To understand how the many
organizations we encounter work.
To become familiar with team work
To help us think about the people issues
faced by managers and entrepreneurs
11. BASIC LEVELS OF OB
INDIVIDUAL LEVEL
GROUP LEVEL
ORGANISATIONAL LEVEL
12. Individual level
In individual level, organizational behaviour
involves the study of learning, perception,
creativity, motivation, personality, turnover,
task performance, cooperative behaviour,
deviant behaviour, ethics, and cognition.
At this level of analysis, organizational
behaviour draws heavily upon psychology,
engineering, and medicine.
A study of organizational behaviour at the
individual level of analysis might focus on the
impact of different types of overhead lighting
on such factors as productivity and
absenteeism.
13. Group level
At the group level of analysis, organizational
behaviour involves the study of group dynamics,
intra- and inter group conflict and cohesion,
leadership, power, norms, interpersonal
communication, networks, and roles.
At this level of analysis, organizational behaviour
draws upon the sociological and socio-
psychological sciences
A study of how different personality types
correspond to different leadership styles and
levels of results operates at the group level of
analysis.
14. Organizational level
At the organization level of analysis,
organizational behaviour involves the study
of topics, such as, organizational culture,
organizational structure, cultural diversity,
inter-organizational cooperation and
conflict, change, technology, and external
environmental forces.
At this level of analysis, organizational
behaviour draws upon anthropology and
political science.
15. Elements of OB in an
Organization
PEOPLE
People make up the internal social system of the
organization. They consist of individuals and groups, and
large groups as well as small ones. People are the living,
thinking, feelings beings who created the organizations. It
exists to achieve their objectives.
JOB AND TASK’s
Job refers to the sum total of an individual’s assignment at
the workplace. Tasks refer to the various activities that need
to be performed to get the job done. The nature of tasks, it’s
executives by various individuals, nature of interdependence
and inter-relatedness, group activities etc have implication
for organizational effectiveness. Thus the jobs and tasks have
to be designed and managed properly.
16. Cntnd……….
STRUCTUURE
Structure defines the official relationships of people in
organizations. Different jobs are required to accomplish
all of an organization’s activities. There are managers
and employees, accountants and assemblers.
TECHNOLOGY
Organizations have technologies for transforming inputs
and outputs. These technologies consist of physical
objects, activities and process, knowledge, all of which
are brought to bear on raw materials labor and capital
inputs during a transformation process.
17. Nature of OB
An inter-disciplinary approach
The OB is heavily influenced by several other behavioral
sciences and social sciences like psychology, Sociology and
anthropology. OB has psychological foundations. The
concept like learning, perception, attitude, motivation etc. is
borrowed from psychology, sociology and anthropology
A Normative Science
Organizational behavior is a normative science.
A normative science prescribes how the various findings of
researches can be applied to get organizational results,
which are acceptable to the society.
18. Cntnd………..
A Science and Art
Organization behavior is both art and science. It is
considered as art because it contains knowledge about
behavior of individuals. It is considered as science
because it involves application of science.
Humanistic and Optimistic Approach
Organizational behavior focuses the attention on people
from humanistic point of view. It is based on the belief
that needs and motivation of people are of high
concern.
19. Conclusion
Organizational behavior (OB),is, put simply the study
of how people behave in organizations .Organizational
behavior is a social science its findings are based on
data obtained through systematic study .People who
study and apply OB hope to enhance worker well being
and organizational effectiveness by applying
psychological and human system knowledge.
REFERENCE : Organizational behavior , RAE
(STS 520)