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Infinity IS
Enterprise-Wide & Mobile Apps
        Increase productivity and reduce medical errors
            when you give your physicians and staff
            fast and easy access to information with
          1Call’s Enterprise-Wide & Mobile Applications.




        Physicians and staff can update their information, change their schedule,
              add contact information, and even change the contact order,
                ensuring your operators always have current information.




                                                          www.1call.com • info@1call.com
Enterprise-Wide & Mobile Apps

              T    he suite of Enterprise-Wide and Mobile Applica-
                   tions makes it easy for you to extend the power
              and flexibility of Infinity IS to your intranet, and to
                                                                         Enterprise Directory
                                                                         The Enterprise Directory extends the Directory
                                                                         features to physicians and staff through a browser.
              the Internet. The browser-based platform makes it          The Enterprise Directory allows the user to select
              possible for physicians and staff to access the Infinity   a Directory, view listings within a Directory, look at
              IS Directories, On-Call Schedules, and Reports with        Directory Details for individual entries, and search
              just a few keystrokes, and without having to involve       a Directory for specific listings.
              an operator.                                                   The Enterprise Directory also enables physicians
                   The Enterprise-Wide and Mobile Applications are       and staff to manage their own listings and contact
              protected by access security, and can be tied to LDAP      information, helping keep your operators updated
              stores or an active directory, or can be application       for accurate call handling.
              based, depending on your organization’s needs.

                                                                                                            Users can
                                                                                                            quickly locate
                                                                                                            other physicians
                                                                                                            and staff, and
                                                                                                            update status
                                                                                                            information with
                                                                                                            the Enterprise
                                                                                                            Directory.
Infinity IS




                      Easily send
                     messages to
                       physicians
                    and staff with
                       Enterprise
                      Messaging.
Infinity IS
                                                                           Physicians and staff can
                                                                           easily view and update
                                                                           On-Call Schedules from
                                                                           virtually anywhere!




       Physicians and staff can
        easily access Enterprise
        Directories at any time.




Enterprise Messaging                                     tion with no operator involvement (with a Web IS
The Enterprise Directory includes a Messaging            On-Call Scheduling license).
component that makes it possible for users to send           Enterprise On-Call Scheduling presents sched-
messages to any individual listed in a Directory.        ules in daily, weekly, and monthly views. The Roles-
Messages can be saved, faxed, e-mailed or paged to       based Enterprise On-Call Schedules detail the types
a person listed in a Directory.                          of resources needed and assigned, the shifts that
    When the user selects Messaging, the names           need to be covered, and the individuals who are able
of the sender and the recipient are automatically        to provide coverage.
inserted in the message. The Messaging feature also
can be accessed from an individual’s inbox screen.       Enterprise Reports
                                                         The Enterprise Reports feature extends your report-
Enterprise On-Call Scheduling                            ing capabilities to physicians and staff via a browser.
The Enterprise On-Call Scheduling feature makes it       The Enterprise Reports enable physicians and staff
easy for physicians and staff to view and update their   to generate reports themselves, with no operator
schedules. The browser-based schedule enables users      involvement.
to create, view, search and edit scheduling informa-                                                     (more)
Enterprise-Wide & Mobile Apps




                        Physicians and staff can instantly see the dates and times, shifts, roles, and contact person
                        for each spot in the on-call schedule. Users can select to view by list, day, week, month, or
                        spreadsheet views, and can also easily search for what they need. The calendar on the left
                              shows which schedules are filled (green), partially filled (yellow), or empty (red).

                    About 1Call
                    The 1Call Division of AMTELCO specializes in offering enterprise-wide communication solutions
                    for healthcare and higher education organizations. AMTELCO, 1Call’s parent company, has been
                    a leading provider of telemessaging equipment since 1976.
                    1Call and AMTELCO are well known in various industries
                    for continually developing innovative call center solutions,
                    backed by superior 5-Star Service and Support.
                        1Call features a complete line of modular solutions specifically designed to streamline com-
Infinity IS




                    munications throughout your entire organization. You’ll find that all of the specialized 1Call
                    solutions save your limited resources, making your organization tremendously efficient, and
                    helping you bring wellness to your members and your bottom line.




              (800)356-9148 • www.1call.com • info@1call.com • 4800 Curtin Drive • McFarland, WI 53558 • (608)838-4194 • FAX (608)838-8367

               Some of the features and modules listed here are available for an additional charge, and may also require additional hardware.
               * Web access requires a Web On-Call Scheduling license.                                                                 3.09

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1call enterprise-wide and mobile apps including on call scheduling and personnel directories

  • 1. Infinity IS Enterprise-Wide & Mobile Apps Increase productivity and reduce medical errors when you give your physicians and staff fast and easy access to information with 1Call’s Enterprise-Wide & Mobile Applications. Physicians and staff can update their information, change their schedule, add contact information, and even change the contact order, ensuring your operators always have current information. www.1call.com • info@1call.com
  • 2. Enterprise-Wide & Mobile Apps T he suite of Enterprise-Wide and Mobile Applica- tions makes it easy for you to extend the power and flexibility of Infinity IS to your intranet, and to Enterprise Directory The Enterprise Directory extends the Directory features to physicians and staff through a browser. the Internet. The browser-based platform makes it The Enterprise Directory allows the user to select possible for physicians and staff to access the Infinity a Directory, view listings within a Directory, look at IS Directories, On-Call Schedules, and Reports with Directory Details for individual entries, and search just a few keystrokes, and without having to involve a Directory for specific listings. an operator. The Enterprise Directory also enables physicians The Enterprise-Wide and Mobile Applications are and staff to manage their own listings and contact protected by access security, and can be tied to LDAP information, helping keep your operators updated stores or an active directory, or can be application for accurate call handling. based, depending on your organization’s needs. Users can quickly locate other physicians and staff, and update status information with the Enterprise Directory. Infinity IS Easily send messages to physicians and staff with Enterprise Messaging.
  • 3. Infinity IS Physicians and staff can easily view and update On-Call Schedules from virtually anywhere! Physicians and staff can easily access Enterprise Directories at any time. Enterprise Messaging tion with no operator involvement (with a Web IS The Enterprise Directory includes a Messaging On-Call Scheduling license). component that makes it possible for users to send Enterprise On-Call Scheduling presents sched- messages to any individual listed in a Directory. ules in daily, weekly, and monthly views. The Roles- Messages can be saved, faxed, e-mailed or paged to based Enterprise On-Call Schedules detail the types a person listed in a Directory. of resources needed and assigned, the shifts that When the user selects Messaging, the names need to be covered, and the individuals who are able of the sender and the recipient are automatically to provide coverage. inserted in the message. The Messaging feature also can be accessed from an individual’s inbox screen. Enterprise Reports The Enterprise Reports feature extends your report- Enterprise On-Call Scheduling ing capabilities to physicians and staff via a browser. The Enterprise On-Call Scheduling feature makes it The Enterprise Reports enable physicians and staff easy for physicians and staff to view and update their to generate reports themselves, with no operator schedules. The browser-based schedule enables users involvement. to create, view, search and edit scheduling informa- (more)
  • 4. Enterprise-Wide & Mobile Apps Physicians and staff can instantly see the dates and times, shifts, roles, and contact person for each spot in the on-call schedule. Users can select to view by list, day, week, month, or spreadsheet views, and can also easily search for what they need. The calendar on the left shows which schedules are filled (green), partially filled (yellow), or empty (red). About 1Call The 1Call Division of AMTELCO specializes in offering enterprise-wide communication solutions for healthcare and higher education organizations. AMTELCO, 1Call’s parent company, has been a leading provider of telemessaging equipment since 1976. 1Call and AMTELCO are well known in various industries for continually developing innovative call center solutions, backed by superior 5-Star Service and Support. 1Call features a complete line of modular solutions specifically designed to streamline com- Infinity IS munications throughout your entire organization. You’ll find that all of the specialized 1Call solutions save your limited resources, making your organization tremendously efficient, and helping you bring wellness to your members and your bottom line. (800)356-9148 • www.1call.com • info@1call.com • 4800 Curtin Drive • McFarland, WI 53558 • (608)838-4194 • FAX (608)838-8367 Some of the features and modules listed here are available for an additional charge, and may also require additional hardware. * Web access requires a Web On-Call Scheduling license. 3.09