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Quality Management System
ISO 9001:2015 Implementation
kick off
Stimulus Consultancy Services Date- 17 Feb-2017
Agenda
QMS implementation kick off Meet
Quality Team
Mr Anupam Ray
( Quality Manager)
Mr XX
( Project Manager- QMS)
Mr. AKT
(Consultant- Quality )
External Consultant
Stimulus consultancy services
Certification Body
XXX
Quality is not an act, but a habit…
• Goal: to re-orient the team towards quality improvement and
process standardization. We want to continue our effort in
pushing quality to the forefront of everything we do.
What is Quality Management System ?
Quality management refer to, what the organization does
to-
• Ensure that its products and services satisfy the
quality requirements
• Comply with any regulations applicable to those
and services
• Enhance customer satisfaction
• Achieve continual improvement of its process
Objective Policy
Processes
“A system to direct and control an organization
with respect to quality !”
QMS expressed as the organizational goal and
aspirations
Quality management System
QMS Team will..
• Facilitate to implement ISO 9001:2015 standard within
organization
• Liaison with certification body and consultant for
organization
• Trained SPOCs (Single Point of contact) from each
/function to make implementation effective
• Assign start date and end date of each task.
• Coordinate and lead the ISO implementation project
SPOCs will
• Ensure awareness of QMS within the team
• Be single point of contact for particular process/
• Share daily progress report to Top management and
Team.
• Ready and available for Internal audit and other related
task.
• Be responsible for QMS implementation apart from
regular work
5 Major Steps for Implementation
• Preparation ( Gap Analysis etc.)
• Defining Quality processes.
• Implementation, training and work Instructions.
• Internal Audit
• Certification process
Preparation
• Gap Analysis
• Select SPOCs
• Familiarize team with ISO 9001.
• Determine scope of certification.
• Define Quality policy.
• Establish Quality objective
Quality and Standardization process
• Quality manual
• Quality Procedures
• Control of documented Information
• Internal Audit
• Control of nonconformity products
• CAPA
• Process flow chart
• Work Instructions
• Forms/ Template and checklist
Implementation, training and work
Instructions
• Quality and procedures manual are understood and
implemented throughout the organization.
• QMS awareness and Internal auditor training
• Work process are reviewed.
• Work process are improved.
• Documentation.
Internal Audit
• Audits are performed internally by SPOCs and/or
consultant.
• Designed to ensure continued quality effort.
• Identify any problem and nonconformity in the system
Certification
• Stage-1 Audit- document adequacy check
• Stage-2 Audit - Physical audit, Auditor will check evidence
of all process.
• If certification audit fail- Follow up audit
Time involved.
Time: depends upon these parameters:
• Size of the organization
• Number of site onsite and off site location
• Selection of certification body
Selection of certification body
• Certification body should be internationally recognized
• Should have experience to audit same kind organization
• Should have client base and acceptance globally
• Should be accredited by any IAF member accreditation
board.
QMS Implementation benefits
ISO requirements are ways to implement a sustainable and
effective quality management system within a company
A quality management system will
• Increase efficiency
• Lower costs
• Reduce rework
• Increase customer satisfaction
• Which will translate into increased profitability.
Project Objectives and Rationale:
 Achieve and maintain compliance with the requirements of
the ISO 9001:20015 standards
 Create consistency in quality management processes across
the organisation
 Providing increased level of accountability for staff in
contributing to the management of quality, safety and risk
 Improve audit trail and records/evidence keeping of how
quality processes are managed
 Ensure KPI’s/benchmarks are measured
Sr.
No. Activity
Days
Required Tentative Starting Date Last Date
1 Gap Analysis 7 Days 17-Feb-2017 27- Feb-2017
2 Identify Requirements 10 Days 28-Feb-2017 14-March-2017
3 Define scope 5 Days 15-March-2017 21-March-2017
4 Define procedure and process 15 Days 22-March-2017 11-April-2017
5 Implement Procedure and process 15 Days 12-April-2017 02- May-2017
6 Training and awareness 20 Days 03- May-2017 31- May-2017
7 Preparation for Internal audit 10 Days 01-June-2017 14-June-2017
8 Internal Audit 12 Days 15-June-2017 30-June-2017
9 Action plan for NC of IA 5 days 03-July-2015 07-July-2017
10 Closing of NCs 15 Days 10-July-2017 28-July-2017
11 Management Review Meeting 3 Days 31-July-2017 02-Aug-2017
12 Again Internal Audit Optional 10 Days 03-Aug-2017 17-Aug-2017
13 Call for Stage 1 Audit
14 Closing of NC if any
15 Call for Stage 2 Audit
Project Milestones
Start Date- 17-Feb-2017
Go-Live date- 30- August-2017
.
Risk Mitigation strategies
Key stakeholders are not
engaged and committed to
the project
• Authorised project plan
• Commitment of resources to
system setup
• Employee training
Communication about project
and software tool is not
effective
Employee meeting presentation by
Project Sponsor/Project Manager
Project milestones are not met Project plan and milestone
reporting
Project sponsor accountability
Project scope and deliverables
not understood by top
management
Authorised project plan
Risk Management
Assumptions and constraints:
 Managers and employee are committed to
supporting the implementation of the QMS in new
business processes.
 Commitment of top management towards Quality
management system
 Organization will strive for continual quality
improvement.
 SPOCs and other concern person will take extra
responsibility in implementation of QMS apart from
their daily operational work.
Contact for QMS Implementation for any
location
Email:- anupam@scs-groups.com,
anupam.ray951@gmail.com
Skype- anupam.rai3
Linkedin Id :
https://www.linkedin.com/in/anupam-ray-
059a112a/
Mobile:- 91-9999-133-689

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Qms kick off meeting ppt

  • 1. Quality Management System ISO 9001:2015 Implementation kick off Stimulus Consultancy Services Date- 17 Feb-2017
  • 3. Quality Team Mr Anupam Ray ( Quality Manager) Mr XX ( Project Manager- QMS) Mr. AKT (Consultant- Quality ) External Consultant Stimulus consultancy services Certification Body XXX
  • 4. Quality is not an act, but a habit… • Goal: to re-orient the team towards quality improvement and process standardization. We want to continue our effort in pushing quality to the forefront of everything we do.
  • 5. What is Quality Management System ? Quality management refer to, what the organization does to- • Ensure that its products and services satisfy the quality requirements • Comply with any regulations applicable to those and services • Enhance customer satisfaction • Achieve continual improvement of its process
  • 6. Objective Policy Processes “A system to direct and control an organization with respect to quality !” QMS expressed as the organizational goal and aspirations Quality management System
  • 7. QMS Team will.. • Facilitate to implement ISO 9001:2015 standard within organization • Liaison with certification body and consultant for organization • Trained SPOCs (Single Point of contact) from each /function to make implementation effective • Assign start date and end date of each task. • Coordinate and lead the ISO implementation project
  • 8. SPOCs will • Ensure awareness of QMS within the team • Be single point of contact for particular process/ • Share daily progress report to Top management and Team. • Ready and available for Internal audit and other related task. • Be responsible for QMS implementation apart from regular work
  • 9. 5 Major Steps for Implementation • Preparation ( Gap Analysis etc.) • Defining Quality processes. • Implementation, training and work Instructions. • Internal Audit • Certification process
  • 10. Preparation • Gap Analysis • Select SPOCs • Familiarize team with ISO 9001. • Determine scope of certification. • Define Quality policy. • Establish Quality objective
  • 11. Quality and Standardization process • Quality manual • Quality Procedures • Control of documented Information • Internal Audit • Control of nonconformity products • CAPA • Process flow chart • Work Instructions • Forms/ Template and checklist
  • 12. Implementation, training and work Instructions • Quality and procedures manual are understood and implemented throughout the organization. • QMS awareness and Internal auditor training • Work process are reviewed. • Work process are improved. • Documentation.
  • 13. Internal Audit • Audits are performed internally by SPOCs and/or consultant. • Designed to ensure continued quality effort. • Identify any problem and nonconformity in the system
  • 14. Certification • Stage-1 Audit- document adequacy check • Stage-2 Audit - Physical audit, Auditor will check evidence of all process. • If certification audit fail- Follow up audit
  • 15. Time involved. Time: depends upon these parameters: • Size of the organization • Number of site onsite and off site location • Selection of certification body
  • 16. Selection of certification body • Certification body should be internationally recognized • Should have experience to audit same kind organization • Should have client base and acceptance globally • Should be accredited by any IAF member accreditation board.
  • 17. QMS Implementation benefits ISO requirements are ways to implement a sustainable and effective quality management system within a company A quality management system will • Increase efficiency • Lower costs • Reduce rework • Increase customer satisfaction • Which will translate into increased profitability.
  • 18. Project Objectives and Rationale:  Achieve and maintain compliance with the requirements of the ISO 9001:20015 standards  Create consistency in quality management processes across the organisation  Providing increased level of accountability for staff in contributing to the management of quality, safety and risk  Improve audit trail and records/evidence keeping of how quality processes are managed  Ensure KPI’s/benchmarks are measured
  • 19. Sr. No. Activity Days Required Tentative Starting Date Last Date 1 Gap Analysis 7 Days 17-Feb-2017 27- Feb-2017 2 Identify Requirements 10 Days 28-Feb-2017 14-March-2017 3 Define scope 5 Days 15-March-2017 21-March-2017 4 Define procedure and process 15 Days 22-March-2017 11-April-2017 5 Implement Procedure and process 15 Days 12-April-2017 02- May-2017 6 Training and awareness 20 Days 03- May-2017 31- May-2017 7 Preparation for Internal audit 10 Days 01-June-2017 14-June-2017 8 Internal Audit 12 Days 15-June-2017 30-June-2017 9 Action plan for NC of IA 5 days 03-July-2015 07-July-2017 10 Closing of NCs 15 Days 10-July-2017 28-July-2017 11 Management Review Meeting 3 Days 31-July-2017 02-Aug-2017 12 Again Internal Audit Optional 10 Days 03-Aug-2017 17-Aug-2017 13 Call for Stage 1 Audit 14 Closing of NC if any 15 Call for Stage 2 Audit Project Milestones Start Date- 17-Feb-2017 Go-Live date- 30- August-2017
  • 20. . Risk Mitigation strategies Key stakeholders are not engaged and committed to the project • Authorised project plan • Commitment of resources to system setup • Employee training Communication about project and software tool is not effective Employee meeting presentation by Project Sponsor/Project Manager Project milestones are not met Project plan and milestone reporting Project sponsor accountability Project scope and deliverables not understood by top management Authorised project plan Risk Management
  • 21. Assumptions and constraints:  Managers and employee are committed to supporting the implementation of the QMS in new business processes.  Commitment of top management towards Quality management system  Organization will strive for continual quality improvement.  SPOCs and other concern person will take extra responsibility in implementation of QMS apart from their daily operational work.
  • 22. Contact for QMS Implementation for any location Email:- anupam@scs-groups.com, anupam.ray951@gmail.com Skype- anupam.rai3 Linkedin Id : https://www.linkedin.com/in/anupam-ray- 059a112a/ Mobile:- 91-9999-133-689