1. The even better
for
an easier
connected life
Kendrick Lee
Director
National Digital Identity
Government Technology Agency

2. Digital Identity Around the World
Increasing recognition as foundational to a digital economy
© 2021 Onepoint and Secure Identity Alliance

3. Digital Identity in Singapore
Is more than just a digital credential
Mobile Digital
Identity
Credit
Bureaus
Digital
Marketplace
Supply
Chain
Businesses
Travel &
Transport
Education
& Training
Telco &
Utilities
Financial
Institutions
Singpass
Digital
Identity
Trusted Digital
Ecosystem
Empower
residents
Enable
businesses

4. Singpass Identity and Data Platform
Engenders trust between consumers and service providers
Myinfo
Authorise
Verify
Sign
Login
Identiface
Notify
SafeEntry
SGFinDex

5. Singpass Delivers More Value
Adoption and usage is double of a year ago
10 minutes
reduction in waiting
time at counters with
Identiface
1,400
digital services
using Singpass
60 Million
Myinfo transactions
2x 2x
$50 savings
per transaction for
businesses

6. Myinfo Consent-Based Data Sharing
Means faster transactions for businesses and customers
Verification is
within minutes
if you register
with MyInfo
(you’ll need a SingPass account), so
you can sign up and drive
immediately. Sign up manually and
you’ll get confirmation within 48 hours.
“
“

7. Myinfo Improves User Experience
Comparing number of “clicks” to open a bank account
21
24
24
25
27
35
37
38
40
45
46
53
53
60
69
74
81
84
85
91
92
120
120
Data from

8. Myinfo Powers 600+ Services
Relevant to use cases beyond “instant” finance
Banking
Open and maintain accounts;
apply for loans, credit card
Insurance
Submit proposals and purchase
policies; maintain accounts
Securities
Open depository or trading
accounts; purchase investments
Remittance
Open accounts and make
transfers
Digital Wallets
Request for higher transaction
limits
Financial Planning
Compare finance products and
make purchases
Trade Union
Maintain union membership
account
Charities
Register tax-deductible
donations
Mobile Service
Register for pre-paid, post-paid
and corporate individual plans
Fibre Broadband
Register for residential plans
Retail
Purchase items under hire
purchase or instalment plans
eCommerce
Register as verified buyer or seller
status
Car Sharing
Register and book car sharing
service
Public Transport
Maintain Account-Based Transit
profile
Healthcare
Register for hospital apps and
telemedicine services
Wellness
Sign-up for personalised health
programme
Education
Register for grant-eligible
courses
Human Resources
On-board as employee and
maintain particulars
Incorporation
Register new business through a
participating corporate secretary
Utilities
Register account and purchase
electricity from a retailer
Logistics
Register and collect deliveries
from smart mailboxes
Government
“Tell Us Once” - Transact with
agencies without filling forms
And More
Coming soon….

9. Verify with Singpass
Digitalise physical transactions for contactless interactions
Prove your
identity by
scanning a QR
code (or NFC)
and consent to
sharing your
details

10. Login with Singpass
Healthcare
Insurance HR & Finance SaaS Employee Services

11. Face Verification with Singpass
An authentication factor everyone can use
Under pilot trials

12. Sign with Singpass
1. Scan QR
on document
3. Verify
Identity
2. Match
reference code
4. Document
Signed
Singpass Digital Signing Partners Under pilot trials

13. Singpass App
Transact with 2.7 million potential customers
For Individuals
2.7M Users
2.4M MAU
75% Transactions
4.7 App rating
PERVASIVE
Widely adopted
and used
TRUSTED
Authoritative
and secure
CONVENIENT
Simplify digital
transactions

14. Singpass API Portal
Documentation, On-boarding and Sandbox
[Description] Visit:
api.singpass.gov.sg

15. Authorise with Singpass
Submit filings via agency APIs directly from SaaS
Singpass
Service Authorisation
Partners
1. Invoke submission from SaaS 2. Verify identity
3. Authorise SaaS and submit

16. Open Banking with Singpass
Enabled by a common trusted ID and consent framework
“This is the world’s first public digital
infrastructure that allows a person to
sign-in using his national digital identity
and provide consent to obtain his
financial information from different
financial institutions and government
agencies…
Such an approach to trusted data sharing
– involving both innovation and conducive
regulations – can potentially be applied in
other areas and in other jurisdictions.”
DPM Heng Swee Keat
SFF x SWITCH 2020

17. Thank you!
kendrick_lee@tech.gov.sg
www.singpass.gov.sg