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Civic Playground

A modest but engaging
   BANG proposal
What?
Civic Playground is a hub for developing apps
  that help readers address civic issues while
 keeping journalism relevant in the digital age
Why?
    To help answer two questions bedeviling us:

 • How do we reinvent local community on the
                     web?
• And how do we reinvent the local marketplace
                    online?
A virtuous circle
Civic Playground creates a virtuous cycle of
   reporting that feeds interest in the app,
followed by the app driving mobile and web
    traffic, community engagement, brand
    identity and advertising opportunities
How?
       • A pathway to our stories
  • Apps that add value to journalism
   • Tips about where the best sale is
           • Sunday coupons
        • Planning the weekend
          • Comics and puzzles
• What is on the school menu this week
Journalism expertise, tech and
             advertising
     • Find the right health care provider
      • Local nursing homes information
• The college with the best value for the money
• Keep families safe by knowing which products
               have been recalled
When?
       The project began in 2012 as an
 ideaLabproposal using digital tools to evolve
  the journalism business model beyond the
                      paid
vs. unpaid content debate and provide new
opportunities in the evolving entrepreneurial
                   ecosystem
Success?
Three apps are beta so far and more in design:

               • SnapMapper
             • Recover2Gether
                • CreditCalx
                 • ShopHere
SNAPMapper
        “The Yelp for food stamp users”

•Search for deals (“Which store has the cheapest
milk today?”)
•Search by store or location
•Get AC Transit, driving or walking directions
•Crowdsource store quality (★★★ ratings
incentivize stores to do better and let people
know it)
•Won several prizes including Alameda County’s
Dec. 2012 hackathon (beat out 24 teams)
SNAPMapper
“The Yelp for food stamp users”
ShopHere
Foursquare your “Shop Local” strategy
 • Find what you are looking for in your city
  • Earn brownie points for shopping local
    • Brings together merchants, business
  associations, news organizations (including
  the advertising departments!) and City Hall
      around local shopping initiatives like
                “ShopOakland”
   • Roll out Sept. 2013 in time for holiday
                    shopping
ShopHere format
Recover2Gether
         There before, during and after a disaster to
               help the community help itself

• Connects the people who have a need to those who
  can help: “I have a case of water,” “I need help turning
  off the gas,” “ I want to volunteer”
• Mobile and SMS ready
• “I’m safe!” alert and community warnings (“Don’t drink
  the water!”)
• Emergency preparation: How to make an earthquake
  kit
• Leverages existing resources: Tidepools, SF72, Red
  Cross, Google Crisis Response and city services =>
Hurricane Sandy:
Tidepools in Action
Branding opportunities
SF72
App revenue exceeds advertising
The mobile lab magnifies the
community engagement potential
Rich and poor: Smart phone use is
           pervasive
Room for Growth
      …despite a glut of mobile apps.


• Globally there are 1.1 billion smart phone
   subscribers with growth in Q4:12 at 42%
     • But penetration was only at 17%
• Civic Playground apps are built for IOS and
               Android platforms
A new model is imperative
            • Social media is no silver bullet
• Civic Playground takes journalism as one of the core
              functions of a news organization
  • People want to read what is relevant to them but
 journalists are often cut off from the communities they
         cover especially in shrinking newsrooms
   • Civic Playground reconnects them but produces
     journalism AND solutions on the public and the
                        business side
  • Get stories read, increase traffic, value and brand
                 without “writing for clicks”
Journalism has to change “not just tactics, but also
  self-conception” to survive in the new landscape

  “For traditional news organizations, the big
      question is not whether these types of
    journalists will exist. They will, and in fact
                     already do.
The question is whether news organizations will
   adapt quickly enough to nurture and make
                  room for them.”

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Civic Playground

  • 1. Civic Playground A modest but engaging BANG proposal
  • 2. What? Civic Playground is a hub for developing apps that help readers address civic issues while keeping journalism relevant in the digital age
  • 3. Why? To help answer two questions bedeviling us: • How do we reinvent local community on the web? • And how do we reinvent the local marketplace online?
  • 4. A virtuous circle Civic Playground creates a virtuous cycle of reporting that feeds interest in the app, followed by the app driving mobile and web traffic, community engagement, brand identity and advertising opportunities
  • 5. How? • A pathway to our stories • Apps that add value to journalism • Tips about where the best sale is • Sunday coupons • Planning the weekend • Comics and puzzles • What is on the school menu this week
  • 6. Journalism expertise, tech and advertising • Find the right health care provider • Local nursing homes information • The college with the best value for the money • Keep families safe by knowing which products have been recalled
  • 7. When? The project began in 2012 as an ideaLabproposal using digital tools to evolve the journalism business model beyond the paid vs. unpaid content debate and provide new opportunities in the evolving entrepreneurial ecosystem
  • 8. Success? Three apps are beta so far and more in design: • SnapMapper • Recover2Gether • CreditCalx • ShopHere
  • 9. SNAPMapper “The Yelp for food stamp users” •Search for deals (“Which store has the cheapest milk today?”) •Search by store or location •Get AC Transit, driving or walking directions •Crowdsource store quality (★★★ ratings incentivize stores to do better and let people know it) •Won several prizes including Alameda County’s Dec. 2012 hackathon (beat out 24 teams)
  • 10. SNAPMapper “The Yelp for food stamp users”
  • 11. ShopHere Foursquare your “Shop Local” strategy • Find what you are looking for in your city • Earn brownie points for shopping local • Brings together merchants, business associations, news organizations (including the advertising departments!) and City Hall around local shopping initiatives like “ShopOakland” • Roll out Sept. 2013 in time for holiday shopping
  • 13. Recover2Gether There before, during and after a disaster to help the community help itself • Connects the people who have a need to those who can help: “I have a case of water,” “I need help turning off the gas,” “ I want to volunteer” • Mobile and SMS ready • “I’m safe!” alert and community warnings (“Don’t drink the water!”) • Emergency preparation: How to make an earthquake kit • Leverages existing resources: Tidepools, SF72, Red Cross, Google Crisis Response and city services =>
  • 14.
  • 17. SF72
  • 18. App revenue exceeds advertising
  • 19. The mobile lab magnifies the community engagement potential
  • 20. Rich and poor: Smart phone use is pervasive
  • 21. Room for Growth …despite a glut of mobile apps. • Globally there are 1.1 billion smart phone subscribers with growth in Q4:12 at 42% • But penetration was only at 17% • Civic Playground apps are built for IOS and Android platforms
  • 22. A new model is imperative • Social media is no silver bullet • Civic Playground takes journalism as one of the core functions of a news organization • People want to read what is relevant to them but journalists are often cut off from the communities they cover especially in shrinking newsrooms • Civic Playground reconnects them but produces journalism AND solutions on the public and the business side • Get stories read, increase traffic, value and brand without “writing for clicks”
  • 23. Journalism has to change “not just tactics, but also self-conception” to survive in the new landscape “For traditional news organizations, the big question is not whether these types of journalists will exist. They will, and in fact already do. The question is whether news organizations will adapt quickly enough to nurture and make room for them.”

Notas del editor

  1. Figures from a 2012 Kleiner Perkins Caufield Byers report, “Internet Trends,” showed that app revenue in 2012 exceeded advertising.
  2. Smart phone use is exploding internationally and in the United States, even among households whose income is less than $15,000. Indeed, a Pew report showed that for low-income Americans, a smart phone might be the primary access to the Internet. Over half (56 percent) of the $15,000 or less income bracket are smart phone owners, ages 18-24. In the 25-34 age group, 43% of those at this income level are making room for a smart phone in their limited budgets. Among 35-44 year olds, 31 percent of those making under $15,000 own a smart phone.
  3. 2012 Kleiner Perkins Caufield Byers “Internet Trends” report
  4. Columbia’s Tow Center for Digital Journalism