1. Resume of Abdulnasser Saleh Thabit V ver 1.6-5-2015 Page 1 of 4
Abdulnasser Saleh Thabit
IT Systems Administration Specialist at Ajman Municipality
Mobile : +97150 7661627 E-mail : asthabit2012@gmail.com
Highly competent IT professional with 18 years of track record of achievements in delivering the
advanced support and improvement the technical support solutions, managing infrastructure.
Possess extensive and up-to-date knowledge of various technical applications and trends with
understanding of business communications. Seeks a challenging IT Infrastructure position to utilize
acquired knowledge, exposure and expertise developed in previous experience.
 Experience in IT – Management skills and Technical skills.
 Self-motivated, a quick study, detail-oriented and organized, working under pressure.
 Able to work independently and efficiently to meet deadlines.
 Compatible with different environments and different systems platforms.
 Collaborator with everyone and working as team.
 Sincerity, dedication and assume responsibility at work.
 Skills of the training to provide the technical information for the customers & projects Mgmt. skill.
Strengths
 13 years of progressive experience in UAE  Excellent communications skills
 Data Center Management Disaster Recovery  System Administration & Networking
 Software installation & troubleshooting  High level of analytical & problem solving skills
 Excellent knowledge of multiple technologies  Quality management & strong leadership skills
E d u c a t i o n
 Bachelor of Engineering, Computer & Control, 1991 – 1996 (Sana'a University)
 ITIL Foundation Certificate
 Citrix Certified Administrator CCA
 Microsoft Certified Systems Engineer - MCSE
 Microsoft Certified Systems Administrator- MCSA
 Microsoft Certified Professional-MCP
 Professional Training - 30 courses - ( Technical & IT Management courses )
 Attend around 40 seminars and conferences in Dubai , Ajman and outside UAE
E x p e r i e n c e S n a p s h o t
December 2012 - Present
( 2 Years 6 months)
IT Systems Administration Specialist
Ajman Municipality , Ajman , UAE
March 2011 – Dec. 2012
( 1 Year 9 months )
Technical Support Specialist
Ajman Municipality , Ajman , UAE
May 2005 – March 2011 Senior Technical Officer
( 5 Years 9 months ) Dubai Municipality , Dubai, UAE
Sept 2002 – March 2005 Support Engineer
( 2 Years 6 months ) Grandsys Computer Sharjah and RAK , UAE
Jul 1996 – Sept 2002 Engineer and Teacher
( 6 Years ) College of Air &Air Defence ,Sanaa – Yemen
E x p e r i e n c e i n D e p t h
IT Systems Administration Specialist - at Ajman Municipality (12/2012- present)
 IT Infrastructure Team Leader (April 2015).
 Providing & installing All servers – Physical (HP, Dell, Huawei, NUTANIX) and virtual.
 Data Center Mgmt : Data Center infrastructure, Backup clustering, DR ,UPS, DC Security ,CCU.
 Uptime and stability of OS (2003, 2008 & 2012) based server systems for all applications - more
than 200 servers (Physical and virtual).
 Configuring and managing Active Directory Domains, Forests, and Sites. ( 7 DCs – 1500 users )

2. Resume of Abdulnasser Saleh Thabit V ver 1.6-5-2015 Page 2 of 4
 Configuring Servers High Availability: Clustering, NLB, DAG.
 Administering and Configuring Exchange Server 2007, 2010, 2013 (More than 1000 mailboxes).
 Creating and Applying Group Policies, Security Policies, Mail Archiving and Compliance
 Configuring EMC Storage, Storage Pools, RAID, DAS, NAS, iSCSI, and MPIO.
 Monitoring, and Analysing Security Logs and Alerts.
 Managing and evaluation of all purchase orders (Hardware& Software Components +
Contracts) -on ERP system.
 Managing and configuring Kaspersky Anti-Virus and antispam on all servers.
 Assist with the planning and design of future server architecture.
 Managing All Manage Engine IT360 Applications. (6-tools: Helpdesk-Network Monitoring
Desktop Central System- AD Manager Plus-Exchange Reporter-AD Audit).
 Working with Excellence Team to improve & provide the information related IT infrastructure
services.
 Provide ongoing server maintenance, including the security patches updating .
 Acting head of IT infrastructure section and Coordinate with Project management office for all
infrastructure Projects & preparing IT infrastructure reports.
 Configuring Virtualizations Solutions (Hyper-v, SCVMM, vShpere ESXi, vBox , Xenserver …etc.)
 Closing daily service requests & Incident - assigned by IT Service Desk. (Related Accounts-
Email- Backup Shared Folder, Privileges etc.)
 Backup/Restore/ Disaster Recovery (Symantec NetBackup).
 Install and Configuring DNS, radius, DHCP, WSUS, Files & Print Servers
 Windows Server/Desktops Deployment and Licensing.
 Configuring Remote Desktop Services (Terminal Services).
 HP Servers Troubleshooting, Maintenance, Monitoring and manage them by HP Systems Insight
Manager (HP SIM) & iLO.HP Smart Update Manager (HP SUM).
 Training New Employees, Students.
 Configuring Web Services (IIS 6.0 & 7.5, FTP, SMTP, SSL).
 Basic Configurations and concepts the network devices (switches – firewall – routers –wireless
network - Protocols-RIP, OSPF, EIGRP, BGP etc.)
 Installation and basic administration (Ms- SQL 2008, SharePoint 2010 & MS Forefront TMG 2010).
 Installing and managing Microsoft Voice Communication (Lync 2010/2013 standard Edition).
 Performing IT Checklist Tasks to ensure Minimum Interruptions and failures, and Maximum
business continuity, by Ensuring daily operations and monitoring Performance and Threats.
Technical Support Specialist - at Ajman Municipality (03/2011- 12/2012)
 Working as Head of the support technical unit.
 Managing daily support services at Ajman Municipality (1000 users).
 Find and evaluate new technologies & new systems to improve the technical support services.
 Create official images for all PCs and laptops.
 Managing and supporting many systems such as – Enterprise Antivirus – Attendance system –Q
Management system –Remote assistance etc.).
 Participate in training within the official program prepared by the Department of Information
Technology.
 Preparation of plans & reports for all technical support process.
 Assigns and coordinates work projects.
 Supervise the process of preventive maintenance, as well as the workshop.
 Preparation of policies, forms, and procedures for technical support services.
 Providing advanced technical support.
 Writing project reports and technical documentation.
 Providing awareness training for End Users.
 Managing and monitoring network devices by PRTG.
Senior Technical Officer – at Dubai Municipality (05/2005- 03/2011)
 Supporting & installing PC’s and related peripherals at various sites.
 Preparing & designing the standard images for DM PC’s as a member of team.
 Providing computer assistance & support for Arabic coast Conference held in Dubai 27-
29/11/2005.
 Providing computer assistance & support for Euro-Arab cites forum held in Dubai 11-
13/02/2008.and food Conference Dubai 24-27/02/2008.
 Participated in Evaluation different new devices. Also in advanced supporting and

3. Resume of Abdulnasser Saleh Thabit V ver 1.6-5-2015 Page 3 of 4
maintenance HP, network Printers and SCSI Fujitsu scanners.
 Professional visit to Dell factory in Ireland to explore the latest in PC field (2-6 April 2006).
 Administering & supporting Citrix System-(3-2007 to 15-03-2011) as member of team and
Participated in Implementing Citrix infrastructure.
 Supporting & installing HP Thin Client and configured Altiris management System.
 Administering Printing Management System project (Pharos Blueprint Enterprise+HP Web Jet
Admin10.2) from 01-09-2008 until 15-03-2011.
 Member of Anti-Virus Team-new project-2010.(Kaspersky Product)
 Member of HP Service Manager as technical member-2010.
 Member of System Center Configuration Manager 2007-SCCM 2007 team.
 Member of Microsoft Security update & LDP-Data Loss Prevention Team.
 Good experience in project management and using EPM.
 Member of Desktops Enterprise Backup Team.
P r o f e s s i o n a l T r a i n i n g
Course Name Date Location Name
 Applying Microsoft security guidance 2006 Compubase
 Managing and maintaining a Microsoft windows server 2003 2006 Compubase
 Implementing a Microsoft windows server 2003
network infrastructure network hosts
2006 Compubase
 Implementing, managing and maintaining a Microsoft
windows server 2003 network infrastructure
2006 Compubase
Support Engineer – Grandsys Computer Sharjah and RAK , (09/2002 -03/2005)
 Working as full time employee for GC in the field of IT providing different Services to the
customers in many Emirates: Installing, supporting & Maintaining, Networks, PC’s, Printers, etc.
 Also helping in the marketing, contracting & technical consultancy field.
Engineer and Teacher– at College of Air &Air Defence ,Yemen (07/1996 -09/2002)
 Computer Engineer and teacher (theory and practical) in college of Air &Air Defense. For the
following subjects: Computer & Computer Maintenance-Automatic Control-Digital Circuits-
Electrical and Electronic Circuits –Mathematics.
 In addition, I worked in different companies and institutes in the evening during this period.
P r o j e c t s
Project Name Date Location Name
 Government Mobile Services Project (infrastructure Side) 03/2015 Ajman Municipality
 ISO 20000 Project (Change ,Capacity & Availability Manger ) 01/2015 Ajman Municipality
 Smart Applications Project 01/2015 Ajman Municipality
 Server Hardware Upgrade 01/20115 Ajman Municipality
 ISO 27001 12/ 2014 Ajman Municipality
 AM- Wireless Project 11/ 2014 Ajman Municipality
 Desktop Application Virtualization –Citrix 10/ 2014 Ajman Municipality
 CRM Project 09/ 2014 Ajman Municipality
 Data Centre Migration Project 02/ 2014 Ajman Municipality
 Exchange Server 2010 Migration Project 09/ 2013 Ajman Municipality
 AM E-Service Project 03/ 2013 Ajman Municipality
 Data Migration Project (to EMC storage) 02/ 2013 Ajman Municipality
 IT360 -Integrated IT Management Solution Project 01/ 2013 Ajman Municipality
 Kaspersky Security Center Project 09/ 2012 Ajman Municipality
 Attendance Management system Project 01/ 2012 Ajman Municipality
 AM- QMS Project 12/ 2011 Ajman Municipality
 SCCM 2007 12/ 2010 Dubai Municipality
 Kaspersky Security Center Project 03/ 2009 Ajman Municipality
 Printing Service Management Project 11/ 2008 Dubai Municipality
 DM anywhere (Citrix Project ) 02/ 2008 Dubai Municipality

4. Resume of Abdulnasser Saleh Thabit V ver 1.6-5-2015 Page 4 of 4
 Fundamentals of network security 2006 Compubase
 Planning & maintaining a Microsoft windows server
2003 active directory infrastructure
2006 Compubase
 Installing configuring and administering Microsoft XP pro 2006 Compubase
 Fundamentals of network security 2006 Compubase
 Designing Security for Microsoft windows 2006 Compubase
 Windows VB Script 2007 Dubai Municipality
 Advance Supporting 2007 Dubai Municipality
 Cisco Certified Network Associate CCNA 2008 Sites power Dubai
 CITRIX training workshop 2008 New Horizons Dubai
 CITRIX Presentation Server administrator 2008 New Horizons Dubai
 Password Manger and Access Gateway 2008 New Horizons Dubai
 ITIL Foundation training V2 2008 Dubai Municipality
 Project Management Training 2008 Dubai Municipality
 HP Thin client workshop –by HP Company 2009 Dubai Municipality
 System Centre Configuration Manager 2007 2010 Dubai Municipality
 Kaspersky Training 2011 2011 Dubai Municipality
 ITIL Foundation training V3 2011 Etisalat Academy
 A course in communication skills and report writing 2012 Ajman chamber
 Kaspersky Training 2012 2012 ComGuard- Dubai
 Microsoft Exchange Server 2010 2013 Ajman
 EMC-VNX Block Storage Deployment and Management 2013 EMC – Dubai
 Self-Study -SharePoint Server 2010 Administration 2013 Ajman Municipality
 Self-Study -The Certified Data Centre Professional (CDCP) 2014 Ajman Municipality
 Installation and Deployment in Microsoft Dynamics CRM 2013 2014 New Horizons Dubai
 Customization &Configuration in Microsoft Dynamics CRM-2013 2014 New Horizons Dubai
 Attended many seminars and conferences in Dubai , Ajman
and outside UAE (around 40 )
2006 to
2014
UAE & outside
 Managing Citrix XenDesktop 7.6 Solutions 05/2015 New Horizons Dubai
H o n o r s a n d A w a r d s
Description Date Issued By
 Awarded by Yemen Air Force College 09/ 1997 College of Air Force
 Having awarded of best employee of the month 04/2006 Dubai Municipality
 Awarded as best employee 2006 2006 Dubai Municipality
 Letter of Appreciation from DM/IT Training unit 2007 Dubai Municipality
 Appreciation from DM for supporting many conferences. 2007-2010 Dubai Municipality
 Letters of Appreciation from different departments - DM 2007-2011
 Letters of Appreciation from different departments - AM 2011-2014 Ajman Municipality
 Letters of Appreciation from the performance department 2012 Ajman Municipality
 Letters of Appreciation to the completion of various projects 2013 Ajman Municipality
 A letter of appreciation for the E-service project 2013 Ajman Municipality
 A letter of appreciation for IT360 project 2013 Ajman Municipality
 A letter of appreciation for the completion of the parking
system integrated with Abu Dhabi policy
2013 Ajman Municipality
 A certificate of appreciation from His Highness Sheikh Rashid
Humaid Al Nuaimi regarding participation in Ajman's Confere.
2013 Ajman Municipality
 A certificate of appreciation from His Highness Sheikh Rashid
Humaid Al Nuaimi regarding participation in training
2014 Ajman Municipality
P e r s o n a l D e t a i l s
Age : 42 Years
Marital Status : Married
Driving License : UAE Light Vehicle
Languages
Visa Status
:
:
Arabic & English
Resident (Transferable)
R e f e r e n c e s
Available upon request