2. CSC is front-end delivery points for Govt, pvt & social sector services to rural citizens of India
Expansion of CSC service area to urban regions on a pan-India basis.
CSC scheme to provide front-end delivery points for Government, private and social sector services
STATE DATA
CENTRE
STATE WIDE AREA NETWORK
(SWAN)
3 INFRASTRUCTURE PILLARS OF NATIONAL EGOVERNANCE PLAN
COMMON SERVICE CENTRES (CSC)
Common Service Centers (CSC)
► Govt of India under NeGP (National eGovernance
Plan program proposed to setup 1 lakhs Common
Services Centers (CSC) in rural parts across the
country in PPP mode
► NeGP envisions “web-enabled Anytime, Anywhere
access” to information & services in rural India,
through 3 infrastructure pillars
3. CSC-SPV (1/2)
DIT State Government
SPV (Chairman-
Secy, DIT)
District eGov Society
CSC Entrepreneur/
VLE
(Private Individual)
ORGANISATIONAL STRUCTURE
Role of CSC-SPV
►Ensure systemic viability & sustainability of CSC Scheme
►Monitor achievements of the outcomes by the CSCs
►Enable delivery of G2C and B2C services through CSCs
►Provide a standardized framework for collaborative decision making
►Catalyze & maintain content aggregation on an on-going basis
►Build stakeholder capacity
4. CSC Scheme & Current Status of CSCs
Transaction Volume
► For the month of January 2015, CSCs Pan
India amount to Approx 400 lacs transactions
► Special Purpose Vehicle incorporated for CSC
Scheme on 16th July 2009
► Target of 1 CSC for every 6 villages (100,000+ CSCs)
► New Scheme Propose to cover 1CSC in every
Panchayat
► Estimated Services Portfolio: 1/3 G2C & 2/3 B2C
► G2C services expected to be ramped up over 4 years
As on 30
th
January 2014
CSCs Operational Over 1.40 Lacs across India
5. CSCs
► Delivering government
services in urban/rural
areas by establishing
closer links between
Government & Citizens
BENEFITS TO CITIZENS
BENEFITS TO
Government / Centres
► Greater exposure to other
products & services offered
through the centre. E.g. greater
awareness of students about
the courses offered through the
centres
► Increase administrative
efficiency and provide
cost-effective access to
Government Services
Benefits of Common Service Centers
► Timely delivery of critical
information & services
through structured
system to manage issues
of health, Education etc…
► Create new/ additional
revenue stream for the
centre. As the services are
rolled out on commission
per transaction basis
► Delivering essential
government services such as
PAN Card, Election ID, UID
etc.
6. Citizens can access services
through Internet
Rural / Urban users can use
services through CSC
Centres
Internet
Common Service Centres
(CSC)
State Data Centre
SHQ
Collector’
s Office
Tehsil / Taluks
Application Layer
REGISTRATION
TRANSPORT
MUNICIPALITIES
.
.
.
.
.
.
.
UIDAI
State Wide Area Network
(SWAN)
Govt. Deptts & Ministeries (including
Sub-ordinate offices)
STATEPORTAL
Govt. Service Delivery Mechanism
7. Common Service Center - Infrastructure
► 100 – 150 sq. ft space
► Minimum 1 PC with UPS
► Minimum 1 Printer
► Digital / Web Camera
► Genset / Inverter/ Solar
► OS and other application software
► Broadband Connectivity
► Trained and incentivized manpower
CSC KIOSK
► enabled with PC(s), printer(s), scanner(s), UPS, digital/web camera & broadband connectivity.
► Additional equipment in the form of projection systems, biometric devices, etc., may be included, as and when required.
8. Ministry of Information
Technology
CSC e-governance Services India
Limited
State Designated Agency(State IT
Dept)
District eGov Society
Common Service Centre
G2C BCB2C UID HEALTH EDUCATIONINSURANCE PFRDA
Bill collectionAGRITRAVELEPICPassport E-KYC
CSC – Institutional Framework
9. 9
CSC Service Portfolio
Election Commission of India (EC) Services
Unique identification Authority of India (UIDAI)
Services
Passport Services
Banking Correspondent (27 banks)
National Institute of Open Schooling (NIOS) services
PAN Card Services
Pension Fund Regulatory Development Authority
(PFRDA) services
NIELIT services
Agricultural Services
Health Care Services
State e district/SSDG services
Electricity Bill collection in various states
Data Card Recharge
DTH Recharge
CSC Bazaar – e commerce/shopping service
Mobile Bill Payments
Mobile Recharge
E learning
Premium Collection
Insurance
Travel – IRCTC/AIR Tickets/Bus Bookings
Brilliants- medical/IAS/IIT/Banking courses
Online Training
CSC Rozgar
Government To Citizen (G2C) Services
Business To Customer (B2C) Services
11. Services
VLE are earning about Rs. 30,000+ per month from Aadhaar enrolment
Project Mandate to CSC by UIDAI
► Aadhaar enrolment
► eAadhaar Printing
► Demographic Data Update
► Biometric Data Update
► Database Seeding
► Best Finger Detection
► Authentication User Agency
► Authentication Service Agency
Transactions through CSC in Jan 2015
► No. of Planned Centres – 308
► No. of Existing PECs – 156
► No. of Kits deployed – 233
Status in Haryana
► Total Enrollments till date – 3.2 Cr
► Total No. of PECs – 5,711
► Total No. of Kits deployed – 11,733
13. 13
Banking Services
Financial Inclusion – Banking (1/2)
► Enrollment of customers, including collection of
biometric & other details, provide card (ID Card,
Debit, Card, Credit Card, PIN)
► Transaction facility like Deposit & Withdrawal of
money in an account with a bank, Balance
Enquiry & issue Receipts/ Statement of
Accounts.
► Remittances from an account with a bank to an
account with the same
► Disbursal of credit facilities to borrowers
involving small amounts strictly as per the
instructions of the Bank
Products offering
► No Frills Savings Bank account
► Recurring Deposit Accounts
► Remittances
► Fixed Deposit / Overdraft / Retail loans
► KCC/GCC
► Third party financial products (with prior approval of
the concerned Bank)
14. 32.03
68.38
1.23 1.72 0.07
72.74
0.43 0.37 1.49 1.12 0.21
7.68
2.01 1.16 0.47 5.20 3.14 1.64
7.04
0.34 0.28 0.001
0.00
10.00
20.00
30.00
40.00
50.00
60.00
70.00
80.00
Commission
(In Lakhs)
Banking Transactions on Daily Basis with key Banks - ~30337 transactions in a day
Financial Inclusion – Banking (2/2)
Commission through Banking Transactions in Jan 2015
Bank No. of Transactions
Aandhra Bank 154
Bank of Baroda 29,203
Bank of India 22
Central Bank of India 1
Bank No. of Transactions
Corporation Bank 56
Kerala Gramin Bank 12
South Indian Bank 31
State Bank of India 855
15. 15
Financial Inclusion – Banking (2/2)
1944
3735
7895
28
1054
151
4619
6713
0 32
1013688490
1940
756944
34
13841250
422 55
7050
22 68 0 35 54
0
1000
2000
3000
4000
5000
6000
7000
8000
9000
Approved CSCs
KO code Generated
CSCs Active
No. of Approved CSCs/ KO Code Generated / CSCs Active
10268
5614
2810
11091614
3851296615524 91 926392 258178 144 76 265 98 44 14 13 278243 170123 72 195 817143
0
2000
4000
6000
8000
10000
12000
No of KO Generated
Active KO
No. of KO Code Generated & Active KOs
17. Insurance Sales
Financial Inclusion – Insurance
Premium Collected till Jan 2015 ~68 Cr
Insurance Partners
General Insurance Health Insurance Life Insurance
United India Insurance Religare Health Insurance Aviva
New India Assurance Star Health Insurance India First Life Insurance
Future Generali Apollo Munich SBI Life Insurance
HDFC ERGO LIC
IFFCO TOKIO ICICI Prudential
The Oriental Insurance co. HDFC Life Insurance
Bharti AXA
Reliance General
National Insurance
Royal Sundram
TATA AIG
ICICI Lombard
Shriram General Insurance
0
2,000
4,000
6,000
8,000
7,769
1,1761,075 943 288 4 267 45
No. of Transactions
Total Premium
(In Lakhs)
5,747.62
932.33
95.4654.6637.5510.786.76
0.00
1,000.00
2,000.00
3,000.00
4,000.00
5,000.00
6,000.00
7,000.00
Total Amount
(In Lakhs)
21. Services & transactions
Education
Services No. of Centres No. of Transactions in Last Month
CSCs to become NIOS Facilitation Centers
All
NIELIT Facilitation Centers
26911 62066
Implement E literacy -making one individual in every family IT literate
All
Women empowerment through e literacy
1028 25287
Use of CSCs for Adult Literacy
300 10102
Use of CSCs for promoting Investor Awareness and Financial Literacy
20 2006
25. B2C Services - eCommerce
B2C Services
► Mobile Recharge
► DTH Recharge
► Dish TV E-charge
► Data Card Recharge
► My Bus ticket Booking
► Bill Payments
► Entertainment
► E- Learning
29. Utilisation of CSCs in roll out of National Optical Fibre Network (NOFN)
National Optical Fibre Network (NOFN)
► Bharat Broadband Network Limited (BBNL), a Special Purpose Vehicle (SPV), set up by GoI,
Ministry of Communication & IT, Department of Telecommunications for the establishment,
management and operation of National Optical Fibre Network (NOFN)
► CSC SPV & BBNL has signed MoU for utilisation of CSCs in roll out of National Optical Fibre Network
(NOFN) across the country
► Target is 2.50 lacs GPU connected through NOFN
► CSCs are in process of using NOFN in Kerala
31. Addition of name in the electoral rolls
Deletion of name in the electoral rolls
Modification of name / other details in the electoral rolls
Transposition of name in the electoral rolls
Printing of EPIC card in color
Printing of Electoral roll ( Per Page)
Search Services
Registration of complaint
Issue of Replacement of Elector’s Photo Identity Card (EPIC)
Revenue for CSC Centres
Election Commission Services (1/2)
32. What is the infrastructure Required for providing these services?
Printers provided by CSC-SPV
Election Commission Services (2/2)
► PC(s) or Laptops
► Internet Connectivity
► UPS (Optional)
► Printer
33. Supports required from Haryana
Way forward for Haryana
► Rolling out of one Common Service Centre (CSC) in every Panchayat
► Delivery of Services of Govt Departments in Haryana through CSCs like the case
presented of Rajasthan
► Usage of National Optical Fibre Network (NOFN) in Haryana by connecting NOFN
to CSC in GPU
► Utility bill collection through CSCs in Haryana
► Election related services through CSCs in Haryana
► Usage of comprehensive Financial services including Banking, Insurance &
Pensions through CSCs in Haryana
35. G2C Services (48 deptts & over 80 service) through CSCs in RAJASTHAN
G2C Services (1/3)
Department Service Name
DISCOM
(For All District)
Electricity Bill
Job of trickle feeding of cheques of
DISCOM in bank software
Water - PHED & RIICO
(For All Disctrict)
Water Bill
BSNL Telephone Bill
Rajasthan Housing Board
(RHB)
House Payments
Lease Money
Monthly Installment
Board of Secondary Education,
Rajashthan (BSER)
Scrutiny (Re-totaling)
Income Tax PAN CARD (Prepadi)
Collectorate Computerized Arms License
Management System (CALMS)
Planning Form EG1
Form EG2
Right To Information RTI Application
RGDPS RGDPS Application
Department Service Name
Revenue Digitally Signed Jamabandi
RPSC Exam Fee
(STATISTICAL OFFICER PLANNING DEPT EXAM 2012), (DIV
SUPERINTENDENT MOTOR GARAGE EXAM 2012), (ASST
MINING NGINEER MINING DEPT EXAM), (ASSISTANT
FISHERIES DEVELOPMENT OFFICER 2011), (AGRI RESEARCH
OFFICER AGRI CHEMISTRY), (ASST AGRI RESEARCH
OFFICER AGRI CHEMISTRY)
Panchayti Raj Exam Form Fill
Exam Fee of SSR-2013
"Exam Fee (L.D.C. Direct Recruitment 2013)"
Exam Fee of 3 Grade Teacher Direct Recruitment 2013
PWD Exam Fee (JEN Civil/Electrical Recruit-12)
Exam Fee of Junior Engineer (Civil) Direct Recruitment 2013
Police Exam Fee (Constable & Gen Driver Exam-12)
Receipt of Exam Form Fill (Constable & Gen Driver Exam-12)
36. G2C Services (48 deptts & over 80 service) through CSCs in RAJASTHAN
G2C Services (2/3)
Department Service Name
Forest Exam Fee (Forest Guard-2013)
Exam Fee of Forest Surveyor and Driver
Driect Requirement Examination 2013
Jail Exam Fee
(Jail Warder 2013)
DoIT&C Exam Fee IA-2013
Type Test and Admin Card for IA
recruitment-2013
Elementary Education Bikaner Exam Fee of Education Assistant-2013
Education, Nikaner Exam Fee of Lab Assistant-2013
Forensic Exam Fee of State Forensic Science
SSR-2013
Economics and Statistics Exam Fee of Statistics & Economics
2013
Exam Fee of Applications for IV Grade
Recruitment 2013
RKCL Exam Fee of LDC Local Bodies
Department
Department Service Name
Medical & Health
SSR
Exam Form Fill Paramedical
Exam Fee of Nurse Grade II Recruitment 2013 (S.M.S. Jaipur)
Exam Fee of Nurse Grade II Recruitment 2013 (J.L.N. Ajmer)
Exam Fee of Nurse Grade II Recruitment 2013 (S.P Bikaner)
Exam Fee of Nurse Grade II Recruitment 2013 (S.N Jodhpur)
Exam Fee of Nurse Grade II Recruitment 2013 (R.N.T. Udaipur)
Exam Fee of Nurse Grade II Recruitment 2013 (Govt Kota)
Animal Husbandary Exam Form Fill of Animal Husbandary-2013
Mining Department
(MLSU)
Exam Fee of Constable 2013 (MLSU)
Jai Narain Vyas
University (JNU)
Exam Fee of Pre-Primary Education Teacher (N.T.T)
Exam Fees for Jr Acc/Acc Rec.2013
37. G2C Services (48 deptts & over 80 service) through CSCs in RAJASTHAN
G2C Services (3/3)
Department Service Name
PHED Exam Fee of STP (PHED)
Water_Resources_Department Exam Fee of J.En. Civil/Mechnical
(Degree/Diploma) Direct Recruitment
Devasthan Department Exam Fees of Prabandhak- Grade II,
Pookari and Sevagir Recruitment-2013
Local Bodies Department Exam Fees of IA & AP Recuirtment-2013
Vidyut Nigam Recruitment
(AVVNL, JVVNL, JdVVNL,
RRVPNL & RRVUNL)
Exam Fees for Technical Helper
Form fill for Technical Helper 2013
BSER, Ajmer Exam form of RTET-2013
Rajasthan High Court, Jodhpur Exam Fees for Civil Judge Cadre, 2013
R-MCAAT Exam Fee of RMCAAT-2013
R-PET Exam Fee of RPET-2013
CMAT, Bhilwara Exam Fee of CMAT
Department Service Name
Polytechnic Admission Fee Polytechnic-2013
Rajasthan University Exam Fee of Rajasthan University
Print Charge Admit Card Print
Scan Charge Photo Scan / Photo Capture by web camera
Transport Apply for Driving License
Election Application for Addition/Modification of name in Electoral Rolls
Aadhaar Color Print of Aadhaar on A4 size sheet
MG-NREGA
(P. Raj)
Add Applicant per Job Card
Treasury For Creation on Master Data (Per Employee)
The College Educaion
Rajasthan
Submission of online application (including scanning and
uploading of 2 documents); or
Service Delivery
through SSDG through
CSC/e-Mitra network
Citizen's Registration (One Time Activity)
e-form filing with upload of required supporting documents
