Peter Drucker is attributed with saying, “Culture eats strategy for breakfast.” Do you believe that? Are you part of an organization where the development of culture is deliberate? Does your workplace culture foster employee development and, well, joy? Is your organization an employer of choice because of its culture? Are your employees passionate about what they do? In this workshop given by Shawn Miller for the Ada County Employer Association on September 15th 2015 Shawn will first share his organization’s wake up call to culture, how they are responding, mistakes they made, and lessons learned.

1. Culture
September 15, 2015

2. http://thepianoguys.com/portfolio/live-at-red-
butte-garden-beethovens-5-secrets/

8. Milka

16. 76

17. Why Worry About
Culture

21. Hubspot Culture
Code

22. • Vision
• Values
• Practices
• People
• Narrative
• Place
Organizational Culture

23. 1. Vision: A great culture starts
with a vision or mission
statement. These simple turns of
phrase guide a company’s values
and provide it with purpose. That
purpose, in turn, orients every
decision employees make. When
they are deeply authentic and
prominently displayed, good
vision statements can even help
orient customers, suppliers, and
other stakeholders.

24. Our mission is simple: we want
to run really great stores and
provide great customer
service.

25. Our mission is simple: we want
to run really great stores and
provide great customer
service.

26. Organize the world's
information and make
it universally accessible
and useful.

28. We’re on a mission to
bring energy
everywhere.

29. http://www.biolitestove.com/pages/m

30. HOW IS YOUR VISION
STATEMENT?
What is your vision statement?
Is it purposeful?
Is it authentic?
Is it prominently displayed?
Does it help orient customers or other
stakeholders to what you are about and
what you want to achieve?

31. 2. Values: A
company’s values are
the core of its culture.
While a vision
articulates a
company’s purpose,
values offer a set of
guidelines on the
behaviors and
mindsets needed to
achieve that vision.

34. • Respect, Integrity, Boldness,
Commitment, Collaboration, and
Responsibility
• Enron’s Values – Respect, Integrity,
Communication, and Excellence
City of Boise
Values

35. One City, One Team –
for the Greatest Good
We are a single team, aligned around a singular
vision: making Boise the Most Livable City in the
Country. We employ and reward bright, motivated
and passionate team players who connect directly
to this vision. When there are competing points of
view, we collaborate to deliver the greatest good
for our citizens.

36. Citizen Experience
with ‘Wow’
Boise deserves a responsive city
government. Our people are empowered
to offer creative solutions and
experiences that go above and beyond to
make citizens literally say ‘Wow.’

37. There's Nothing We
Can't Do Better
We reject the bureaucratic response: That’s the
way we’ve always done it. We will question our
own processes in an atmosphere of trust and
risk-taking to deliver measurably better results.
From the bottom up, we remove barriers to
happiness, prosperity and livability for all our
citizens.

39. Values Review
TONE - Do they sound genuine to your org?
CONTENT - Do they reflect either who you think
you are as an org and/or who you would like to
become?
CONTENT - Is there a gap that the current values
do not cover?
ACTION - Do you think you can make decisions
against these values?

40. Barriers to
Success