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Adil Abdalla
ICOMOS, PMI, AACE, BIFM, APMG, IFMA
2013
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with the company.
1. A leader is best when people barely know he exists, when his work is done,
his aim fulfilled, they will say: we did it ourselves. —Lao Tzu
2. Where there is no vision, the people perish. —Proverbs 29:18
3. I must follow the people. Am I not their leader? —Benjamin Disraeli
4. You manage things; you lead people. —Rear Admiral Grace Murray Hopper
5. The first responsibility of a leader is to define reality. The last is to say
thank you. In between, the leader is a servant. —Max DePree
6. Leadership is the capacity to translate vision into reality. —Warren Bennis
7. Lead me, follow me, or get out of my way. — General George Patton
8. Before you are a leader, success is all about growing yourself. When you
become a leader, success is all about growing others. —Jack Welch
9. A leader is a dealer in hope. —Napoleon Bonaparte
10.You don’t need a title to be a leader. –Multiple Attributions
http://www.forbes.com/sites/kevinkruse/2012/10/16/quotes-on-leadership/
Emotions
Time
Shock
Anger
Denial
Bargain
Acceptance
Depression
Outstanding
Leadership
Typical
Managerial
Skills &
Competences of
the Facilitator
We are surrounded by many leaders and
influencers everywhere..
❖ Choose the Leaders YOU admire
❖ What are the Main Personality Traits and
Skills do they have?
❖ Autocratic (Authoritarian)
❖ Bureaucratic
❖ Democratic
❖ Coercive
❖ Transactional
❖ Transformational
❖ Laissez-Faire
Adaptable to Situations
Alert to Social Environment
Ambitious (achievement oriented)
Assertive
Corporative
Decisive
DependableEnergetic (High Activity Level)
Dominant (Power Motivation) Persistent
Self ConfidentTolerate of Stress
Clever (Intelligent)
Conceptually Skilled
Creative
Diplomatic & Tactful
Fluent in Speaking
Knowledgeable about the work
Organized (Administrative ability)
Persuasive
Socially Skilled
Willing to assume Responsibility
Scared Organizational Structure
SOW, Delegation & Exchange
Measurable Business Targets
Ruling KPIs at Hierarchical Levels
More
Regulations
More
Innovations
TRANSFORMATIONAL
TURNAROUND
TRANSACTIONAL
SITUATIONAL Sustainable
Comprehensive
Temporary
Short-Term
Styles Maturity
Diverse Sustaining
Recovery Service
Targets Turnover
INTEGRATED Tactical Flexible Mission
Leaders
❖ Focus on people
❖ Do the right things
❖ Inspire
❖ Influence
❖ Motivate
❖ Build
❖ Shape entities
Managers
❖ Focus on things
❖ Do things right
❖ Plan
❖ Organize
❖ Direct
❖ Control
❖ Follows the rules
Leadership is always required wherever activities
shall gather people
Choose an Area of Activity; whereas leadership is
required
What is the Main Theme of Leadership?
What are the Success Factors of the Leadership?
Others
Business
Self
Beginning – Early – Middle – Late – Too Late
Responding,
Challenge
The Status Que
Examining;
Inspire The Future
Enduring;
Enabling Others
Converging;
Model the Way
Success
Driver
Expressive
Amiable
Analytical
Politics
Military
Assignments
Change
BeingDoingKnowing
The Integrated Leadership System was developed by the Australian Public Service Commission to
support the building and sustaining of strong APS wide leadership. Launched in July 2004, it was
the result of extensive research and collaboration with many APS agencies. The system provides
capability descriptions and desired behaviors for Executive Level 1 through to SES Band 3 as well as
tools for both agencies and individuals to use in their leadership development across the APS.
Corporate
NGOs
Retails
The fundamental underpinning of the situational leadership theory is that there is no single "best"
style of leadership. Effective leadership is task-relevant, and the most successful leaders are those
that adapt their leadership style to the maturity of the individual or group they are attempting to
lead or influence. Effective leadership varies, not only with the person or group that is being
influenced, but it also depends on the task, job or function that needs to be accomplished.
Decide the Matching Leadership Style
Diagnose the Readiness Level of the Followers
Identify the Most Important Tasks or Priorities
Delegating Participating Selling Telling
Followers’CommitmentLevel
Followers’ Competence Level
Disillusioned
Learner
Capable, but
Cautious
Performer
Self Reliant
Achiever
Enthusiastic
Beginner
Communal
Mega Corporate
Governmental
Through the strength of their vision and personality, transformational leaders are able to inspire
followers to change expectations, perceptions, and motivations to work towards common goals.
Unlike in the transactional approach, it is not based on a "give and take" relationship, but on the
leader's personality, traits and ability to make a change through example, articulation of an
energizing vision and challenging goals. Transforming leaders are idealized in the sense that they
are a moral exemplar of working towards the benefit of the team, organization and/or community.
Idealized
Influence
Inspirational
Motivation
Intellectual
Stimulation
Individualized
Consideration
Change
Professional
Recoveries
Spawn
Success
Stabilize the
Situation
Generate Open
Dialogue
Set
the Stage
Solidify Personal
Leverage
A change of management is very often the only way to kick-start a turnaround. These tough
decisions are often necessary to deliver a message, energies those that remain and provide a
break with the past. Whilst a despotic approach is often called for, a solid grounding in driving
organizational change and the understanding of the nuances in persuasion and negotiation in this
process is extremely important. Stakeholder approval and the ongoing relationship building that is
required to continue the leadership process determines a specific skill set only acquired through
experience.
Crisis Stabilization
Stakeholders
Mgmt
Strategic Focus
Change Critical Biz
Processes
Lead Org. Change
Financial
Restructure
Bureaucracy
Tactical
Service
Standardize
Practices
Enhance
Existing
Goals
Setting
Stable
Organization
Task
Clear
Goal
Appropriate
Role Behavior
Transaction Cause
Leader vs. Follower
Classical Environment
Transactional Leadership, also known as managerial leadership, focuses on the role of supervision,
organization, and group performance; transactional leadership is a style of leadership in which the
leader promotes compliance of his/her followers through both rewards and punishments. Leaders
using the transactional approach are not looking to change the future, they are looking to merely
keep things the same. Leaders using transactional leadership as a model pay attention to
followers' work in order to find faults and deviations. This type of leadership is effective in crisis
and emergency situations, as well as for projects that need to be carried out in a specific way.
Project
Mgmt
Leadership
Team Leader
Pacesetter
Authoritative
Coercive
Democratic
All for One
One for All
CommitmentLevel
Team Competence Level
The PMBOK® Guide describes
three characteristics of an
effective project manager—
knowledge, performance, and
personal. Knowledge refers
specifically to knowledge
about project management.
Examine and Discuss the Team Leader Job
Description
What are the Key Responsibilities of the Team
Leader?
❖ Accountability the state of being accountable, liable, or
answerable
❖ Responsibility (for objects, tasks or people) can be delegated
but accountability can not – buck stops with you
❖ A good leader accepts ultimate responsibility
❖ will give credit to others when delegated responsibilities
succeed
❖ will accept blame when delegated responsibilities fail
❖ Accountability can not operate fairly without the leader being
given full authority for the responsibilities concerned
❖ Authority is the power to influence or command thought,
opinion or behaviour
❖ Cross-functional team – less authority - more difficult to
manage
Leadership
PersonalEvolution
L&D Exposure
FitnessAmbition
PublicService
Entrepreneurial
Basic Qualifications
LEADERS
Optimum P1
Availability P2
Scarcity P3
Sustainable P4
Q
$
SD
Q1
a
b
Q2
c d
e
S1
Q3a
S = Talents are Limited
D = Entrepreneurially Steady
S1 = New Grooming
D1 = New Realization
b= Acute Shortage
d= Market Euphoria
D1
Q4 Q3b
1. Assess yourself as a Leader
• Conduct a SWOT analysis - Strengths, Weaknesses,
Opportunities, Threats
• Use the Results of Leadership Questionnaire
you have been completed prior to attending the
session
2. Develop an Action Plan to improve as a leader
• list 2 actions you will undertake to address Weaknesses
or capitalise on Opportunities identified
• Apply SMART targets to your actions –
Specific, Measurable, Achievable, Realistic, Time-bound
1. Guide/coordinate team members – encourage
teamwork and motivate individuals
2. Provide structure for team – set mission and
purpose, clarify roles and responsibilities, allocate
tasks and set objectives
3. Clarify working methods, practises and protocol
4. Focus on performance – anticipate challenges,
monitor performance, delegate and provide CPD
support
❖ Reflect and identify the skills YOU need to lead
effectively and create your action plan to
develop them
❖ Ask for feedback from work colleagues, line
managers, tutors, your ‘followers’
❖ Practise! Take on responsibility (work,
volunteering, clubs & Societies) and reflect on
your performance
❖ Find a mentor – learn from positive leadership
role-models
❖ Attend further leadership and management
training
❖ Use the resources on Exeter Leaders Award ELE
pages
▪ Why would someone want
to become part of a team?
▪ An effective team helps
one feel they are:
▪ Doing something
worthwhile for themselves
and the organization
▪ Enjoying a more satisfying
work life
▪ More in control of their
jobs
▪ Making contributions
which are well used
▪ Learning new skills
▪ Recognized and respected
▪ When a team is operating
well the leader and the
members:
▪ Are clear on team goals and
are committed to them
▪ Feel ownership for
problems rather than
blaming them on others
▪ Share ideas
▪ Listen to and show respect
for others
▪ Talk more about “we” and
less about “I” and “me”
▪ Make decisions based on
facts not on emotion or
personalities
▪ Play a variety of roles –
serve as leader, teacher or
coach
▪ Understand and use
each others know-
how
▪ Know about each
other’s personal lives
▪ Give each other help
and support
▪ Show appreciation for
help received
▪ Recognize and deal
with differences and
disagreements
▪ Encourage
development of other
team members
▪ Are loyal to the group,
its members, the
leader and the
organization
Fail to build partnerships and teamwork
with subordinates and peers
Confused or unclear about what is expected
of them
82%
58%
Lack of required internal political savvy50%
Unable to achieve their two or three most
important objectives
47%
Take too long to learn their jobs28%
Lack of balance between work and personal
lives
25%
Follow Your Intellectual Curiosity
Pay Attention to Good Writing
Learn How to Interact with People
Cultivate Unfamiliar Ideas
Leadership

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Leadership

  • 1. Adil Abdalla ICOMOS, PMI, AACE, BIFM, APMG, IFMA 2013
  • 2. Disclaimer This presentation document contains information which is proprietary to CentroidPM; and is (and is intended to remain) confidential, being provided for the exclusive use of the intended addressee and may be legally privileged. If you have reason to believe you are not the intended addressee(s); disclosing, copying, disseminating or otherwise taking any action in connection with this document or the information in; it is prohibited and may be unlawful. If you have reason to believe you have accessed this document in error, please notify CentroidPM; comply with the foregoing warning and delete this document from your system. This document shall not constitute binding legal obligation with the company.
  • 3.
  • 4. 1. A leader is best when people barely know he exists, when his work is done, his aim fulfilled, they will say: we did it ourselves. —Lao Tzu 2. Where there is no vision, the people perish. —Proverbs 29:18 3. I must follow the people. Am I not their leader? —Benjamin Disraeli 4. You manage things; you lead people. —Rear Admiral Grace Murray Hopper 5. The first responsibility of a leader is to define reality. The last is to say thank you. In between, the leader is a servant. —Max DePree 6. Leadership is the capacity to translate vision into reality. —Warren Bennis 7. Lead me, follow me, or get out of my way. — General George Patton 8. Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others. —Jack Welch 9. A leader is a dealer in hope. —Napoleon Bonaparte 10.You don’t need a title to be a leader. –Multiple Attributions http://www.forbes.com/sites/kevinkruse/2012/10/16/quotes-on-leadership/
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  • 8. We are surrounded by many leaders and influencers everywhere.. ❖ Choose the Leaders YOU admire ❖ What are the Main Personality Traits and Skills do they have?
  • 9. ❖ Autocratic (Authoritarian) ❖ Bureaucratic ❖ Democratic ❖ Coercive ❖ Transactional ❖ Transformational ❖ Laissez-Faire
  • 10. Adaptable to Situations Alert to Social Environment Ambitious (achievement oriented) Assertive Corporative Decisive DependableEnergetic (High Activity Level) Dominant (Power Motivation) Persistent Self ConfidentTolerate of Stress Clever (Intelligent) Conceptually Skilled Creative Diplomatic & Tactful Fluent in Speaking Knowledgeable about the work Organized (Administrative ability) Persuasive Socially Skilled Willing to assume Responsibility
  • 11. Scared Organizational Structure SOW, Delegation & Exchange Measurable Business Targets Ruling KPIs at Hierarchical Levels More Regulations More Innovations
  • 12. TRANSFORMATIONAL TURNAROUND TRANSACTIONAL SITUATIONAL Sustainable Comprehensive Temporary Short-Term Styles Maturity Diverse Sustaining Recovery Service Targets Turnover INTEGRATED Tactical Flexible Mission
  • 13. Leaders ❖ Focus on people ❖ Do the right things ❖ Inspire ❖ Influence ❖ Motivate ❖ Build ❖ Shape entities Managers ❖ Focus on things ❖ Do things right ❖ Plan ❖ Organize ❖ Direct ❖ Control ❖ Follows the rules
  • 14.
  • 15. Leadership is always required wherever activities shall gather people Choose an Area of Activity; whereas leadership is required What is the Main Theme of Leadership? What are the Success Factors of the Leadership?
  • 16. Others Business Self Beginning – Early – Middle – Late – Too Late Responding, Challenge The Status Que Examining; Inspire The Future Enduring; Enabling Others Converging; Model the Way Success Driver Expressive Amiable Analytical Politics Military Assignments Change BeingDoingKnowing The Integrated Leadership System was developed by the Australian Public Service Commission to support the building and sustaining of strong APS wide leadership. Launched in July 2004, it was the result of extensive research and collaboration with many APS agencies. The system provides capability descriptions and desired behaviors for Executive Level 1 through to SES Band 3 as well as tools for both agencies and individuals to use in their leadership development across the APS.
  • 17. Corporate NGOs Retails The fundamental underpinning of the situational leadership theory is that there is no single "best" style of leadership. Effective leadership is task-relevant, and the most successful leaders are those that adapt their leadership style to the maturity of the individual or group they are attempting to lead or influence. Effective leadership varies, not only with the person or group that is being influenced, but it also depends on the task, job or function that needs to be accomplished. Decide the Matching Leadership Style Diagnose the Readiness Level of the Followers Identify the Most Important Tasks or Priorities Delegating Participating Selling Telling Followers’CommitmentLevel Followers’ Competence Level Disillusioned Learner Capable, but Cautious Performer Self Reliant Achiever Enthusiastic Beginner
  • 18. Communal Mega Corporate Governmental Through the strength of their vision and personality, transformational leaders are able to inspire followers to change expectations, perceptions, and motivations to work towards common goals. Unlike in the transactional approach, it is not based on a "give and take" relationship, but on the leader's personality, traits and ability to make a change through example, articulation of an energizing vision and challenging goals. Transforming leaders are idealized in the sense that they are a moral exemplar of working towards the benefit of the team, organization and/or community. Idealized Influence Inspirational Motivation Intellectual Stimulation Individualized Consideration
  • 19. Change Professional Recoveries Spawn Success Stabilize the Situation Generate Open Dialogue Set the Stage Solidify Personal Leverage A change of management is very often the only way to kick-start a turnaround. These tough decisions are often necessary to deliver a message, energies those that remain and provide a break with the past. Whilst a despotic approach is often called for, a solid grounding in driving organizational change and the understanding of the nuances in persuasion and negotiation in this process is extremely important. Stakeholder approval and the ongoing relationship building that is required to continue the leadership process determines a specific skill set only acquired through experience. Crisis Stabilization Stakeholders Mgmt Strategic Focus Change Critical Biz Processes Lead Org. Change Financial Restructure
  • 20. Bureaucracy Tactical Service Standardize Practices Enhance Existing Goals Setting Stable Organization Task Clear Goal Appropriate Role Behavior Transaction Cause Leader vs. Follower Classical Environment Transactional Leadership, also known as managerial leadership, focuses on the role of supervision, organization, and group performance; transactional leadership is a style of leadership in which the leader promotes compliance of his/her followers through both rewards and punishments. Leaders using the transactional approach are not looking to change the future, they are looking to merely keep things the same. Leaders using transactional leadership as a model pay attention to followers' work in order to find faults and deviations. This type of leadership is effective in crisis and emergency situations, as well as for projects that need to be carried out in a specific way.
  • 21. Project Mgmt Leadership Team Leader Pacesetter Authoritative Coercive Democratic All for One One for All CommitmentLevel Team Competence Level The PMBOK® Guide describes three characteristics of an effective project manager— knowledge, performance, and personal. Knowledge refers specifically to knowledge about project management.
  • 22. Examine and Discuss the Team Leader Job Description What are the Key Responsibilities of the Team Leader?
  • 23. ❖ Accountability the state of being accountable, liable, or answerable ❖ Responsibility (for objects, tasks or people) can be delegated but accountability can not – buck stops with you ❖ A good leader accepts ultimate responsibility ❖ will give credit to others when delegated responsibilities succeed ❖ will accept blame when delegated responsibilities fail ❖ Accountability can not operate fairly without the leader being given full authority for the responsibilities concerned ❖ Authority is the power to influence or command thought, opinion or behaviour ❖ Cross-functional team – less authority - more difficult to manage
  • 24.
  • 26. Optimum P1 Availability P2 Scarcity P3 Sustainable P4 Q $ SD Q1 a b Q2 c d e S1 Q3a S = Talents are Limited D = Entrepreneurially Steady S1 = New Grooming D1 = New Realization b= Acute Shortage d= Market Euphoria D1 Q4 Q3b
  • 27. 1. Assess yourself as a Leader • Conduct a SWOT analysis - Strengths, Weaknesses, Opportunities, Threats • Use the Results of Leadership Questionnaire you have been completed prior to attending the session 2. Develop an Action Plan to improve as a leader • list 2 actions you will undertake to address Weaknesses or capitalise on Opportunities identified • Apply SMART targets to your actions – Specific, Measurable, Achievable, Realistic, Time-bound
  • 28. 1. Guide/coordinate team members – encourage teamwork and motivate individuals 2. Provide structure for team – set mission and purpose, clarify roles and responsibilities, allocate tasks and set objectives 3. Clarify working methods, practises and protocol 4. Focus on performance – anticipate challenges, monitor performance, delegate and provide CPD support
  • 29. ❖ Reflect and identify the skills YOU need to lead effectively and create your action plan to develop them ❖ Ask for feedback from work colleagues, line managers, tutors, your ‘followers’ ❖ Practise! Take on responsibility (work, volunteering, clubs & Societies) and reflect on your performance ❖ Find a mentor – learn from positive leadership role-models ❖ Attend further leadership and management training ❖ Use the resources on Exeter Leaders Award ELE pages
  • 30. ▪ Why would someone want to become part of a team? ▪ An effective team helps one feel they are: ▪ Doing something worthwhile for themselves and the organization ▪ Enjoying a more satisfying work life ▪ More in control of their jobs ▪ Making contributions which are well used ▪ Learning new skills ▪ Recognized and respected ▪ When a team is operating well the leader and the members: ▪ Are clear on team goals and are committed to them ▪ Feel ownership for problems rather than blaming them on others ▪ Share ideas ▪ Listen to and show respect for others ▪ Talk more about “we” and less about “I” and “me” ▪ Make decisions based on facts not on emotion or personalities ▪ Play a variety of roles – serve as leader, teacher or coach ▪ Understand and use each others know- how ▪ Know about each other’s personal lives ▪ Give each other help and support ▪ Show appreciation for help received ▪ Recognize and deal with differences and disagreements ▪ Encourage development of other team members ▪ Are loyal to the group, its members, the leader and the organization
  • 31. Fail to build partnerships and teamwork with subordinates and peers Confused or unclear about what is expected of them 82% 58% Lack of required internal political savvy50% Unable to achieve their two or three most important objectives 47% Take too long to learn their jobs28% Lack of balance between work and personal lives 25%
  • 32. Follow Your Intellectual Curiosity Pay Attention to Good Writing Learn How to Interact with People Cultivate Unfamiliar Ideas