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Technology / Software / Internet

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Develop CTI application for contact center cisco/nortel (Ufone). Developed IVR application for Nortel/Cisco (Ufone). Developed Webchat application on top of Nortel API's (Ufone) Worked on Customized MIS/Nortel/Cisco reporting platforms (Ufone). Worked on wallboard solution Quickcom, Inova. Worked on DMM/DMP's