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AEP RCC MDM to Cloud.pptx
1.
Moving the MDM
to the Cloud The Big Lift? Chris Cole Antony Rithin June 29, 2022
2.
INTRODUCTIONS Chris Cole Functional SystemArchitect AEP Antony
Rithin Director, Solution Delivery Red Clay Consulting 2 © 2022 Red Clay Consulting, Inc. All rights reserved. Confidential.
3.
AGENDA June 29,
2022 About Red Clay About AEP Oracle Journey to Date Meter Assessment Strategy Proposed Future State Q&A 3 © 2022 Red Clay Consulting, Inc. All rights reserved. Confidential.
4.
Red Clay by
the Numbers Customer Journey Mapping Operational Reporting Robotic ProcessAutomation TestingAutomation 300+ C2M Implementations CC&B Upgrades Advanced MDM Wholesale/Complex Billing CSS Implementations Lodestar Support Workforce Empowerment Utility-focused engagements executed including: Operations as a Service for Oracle Energy and Water Oracle Solution Optimization 200+ Certifications across 44 unique specialties #1 History of being First! Smart Grid Gateway - Red Clay was the first SI to achieve SGG certification Customer to Meter - Red Clay implemented the first Oracle C2M Customer Cloud Service - Red Clay is the first and only Oracle SI partner that has earned CCS Certification. Dedicated Utility Professionals 3+ Years in Business Oracle Edge Awards Our team is 100% focused on the utility industry specializing exclusively on Oracle Utility solutions. 100+ 20+ 40+ Full Cycle Oracle Energy and Water Implementations 4 © 2022 Red Clay Consulting, Inc. All rights reserved. Confidential.
5.
About AEP 5 © 2022
Red Clay Consulting, Inc. All rights reserved. Confidential.
6.
AEP Service Territory 6 ©
2022 Red Clay Consulting, Inc. All rights reserved. Confidential.
7.
AEP At A
Glance… ~3.7 Million AMI Meters 1,113,48 9 1,066,82 0 591,10 9 751,20 7 1,20 5 476,60 4 537,16 5 388,52 3 233,663 348,06 3 - 200,00 0 400,00 0 600,00 0 1,000,00 0 800,000 1,200,00 0 AEP Texas AEP Ohio I&M APC O Meter Count by Operating Company 597 29,896 PSO SWEPCO AMI Non-AMI 2 Time Zones 6 HES Environments Multiple Market & Service Level Agreements ~400 Million Daily Scalar & Interval Measurements 7 © 2022 Red Clay Consulting, Inc. All rights reserved. Confidential. ~5 Million Daily Usage Transactions and Extracts
8.
Oracle Journey to
Date 8 © 2022 Red Clay Consulting, Inc. All rights reserved. Confidential.
9.
Oracle Journey to
Date • MDM v1.6 (Lodestar) 2008 2016 • MDM v2.1 Upgrade • Scalability • Enhancements 2017 - 2020 2021 • MDM v2.3 Upgrade • ILM • Enhancements • CloudAnalysis • CIS consolidation Future 9 © 2022 Red Clay Consulting, Inc. All rights reserved. Confidential.
10.
CIS Journey Customer Information
Transformation (CIT) CIS Pre- Planning 2018 Early- Stage Planning 2021 • Net Metering (CCS) • Special Billing (CCS) • Minimum Viable Product (CCS) • Rate Strategy • Integration Strategy • Meter Assessment Strategy 2022 10 © 2022 Red Clay Consulting, Inc. All rights reserved. Confidential.
11.
Meter Assessment Strategy 11 ©
2022 Red Clay Consulting, Inc. All rights reserved. Confidential.
12.
Meter Assessment Strategy Objectives Analysis
of “Legacy” On-Premise MDM Assess current and future requirements (MDM/SGG, SOM and ODM) Identify and evaluate future-state options (on-prem, cloud) Recommend next step for MDM towards CIS consolidation and/or migration Establish a Performance Strategy Develop an initial Conversion Strategy Evaluate other Oracle Products, example: Market Settlements (MSM) 12 © 2022 Red Clay Consulting, Inc. All rights reserved. Confidential.
13.
Meter Assessment Strategy Current
State 13 © 2022 Red Clay Consulting, Inc. All rights reserved. Confidential.
14.
“Legacy” MDM 14 © 2022 Red
Clay Consulting, Inc. All rights reserved. Confidential. Remain On- Premise Standalone MDM C2M Migrate to Cloud PaaS SaaS MSCS M-side of CCS Full CCS Meter Assessment Strategy Approach No special requirements necessitated on- prem More benefits with SaaS Custom integrations to CIS Breaking new ground
15.
Meter Assessment Strategy Assessment
Details – CCS Recommendation Pros • Consolidation condenses program timeline and costs • Upgrades/new features available sooner • Reduce cyber security risk • Capital Costs -> Operational Costs • Early adopter support from Oracle Cons • Risk of migrating MDM along with CIS • Regression testing due to frequent upgrades • Dependency on Oracle DevOps • One of the first Tier 1 to embrace CCS 15 © 2022 Red Clay Consulting, Inc. All rights reserved. Confidential.
16.
Meter Assessment Strategy Risks/Opportunities
& Recommended Actions • Avoid redundant TOU registers • SaaS licensing is by “Channel” • Maximize use of out-of-the-box • Meter Templates • Bill Determinants Meter Program Rationalization Configuration Readiness • Reduce amount of config (VEE Optimization) • Adopt OUTA, also transferrable to SaaS Regression Testing • Information Lifecycle Management • Data Quality Data Readiness • Upgrade On-Premise to latest and greatest • Stay current on Service Packs, closely aligned with Cloud Maintenance Packs Environment Readiness 16 © 2022 Red Clay Consulting, Inc. All rights reserved. Confidential.
17.
Meter Assessment Strategy Risk/Opportunities
& Recommended Actions • Implement native SGG Adapters (L+G and SSN) • Fully transferrable to SaaS Smart Grid Gateway • Implement MSM on-prem • Replaces Legacy system and provides immediate business benefits • Expected to be available within CCS shortly Market Settlements • Close alignment with “Legacy” Agile Team • Consolidated “Big Picture” Roadmap Ongoing Enhancements 17 © 2022 Red Clay Consulting, Inc. All rights reserved. Confidential.
18.
Customer Information Transformation What’s
Next? Phase 1 (in-progress) • Minimum Viable Product • Net Metering • Special Billing Phase 2 (if approved) • Implementation of various workstream recommendations • Common Enablement on CCS • First OpCo rollout into CCS Phase 3 (if approved) Continue OpCo rollouts Enhancements & Improvements Continue Business/IT readiness 18 © 2022 Red Clay Consulting, Inc. All rights reserved. Confidential.
19.
Customer Information Transformation Proposed
Final-State Field Net SSN and L&G MV90 HE CCS ERCOT Meter Read Download Reads and Remarks Reads and Events Reads and Events Commands Net Metering Special Billing Financials Bill Print Customer Portals CRM Customer Support Payment Vendors SG G Field Work OPS STORMS SPECTRUM Service Order Collection Order These are within MACSS SOM ODM MSM 19 © 2022 Red Clay Consulting, Inc. All rights reserved. Confidential.
20.
Questions? 20 © 2022 Red
Clay Consulting, Inc. All rights reserved. Confidential.
21.
21 © 2022 Red
Clay Consulting, Inc. All rights reserved. Confidential.
22.
Abstract 22 © 2022 Red
Clay Consulting, Inc. All rights reserved. Confidential. Having implemented a multi-operating company and a multi-time zone Oracle Utilities MDM in 2016, AEP currently has one of the largest on-premise MDM implementations supporting 3.7M AMI meters. As AEP embarks upon a digital transformation journey to not only better serve its customers but also move to a modern SaaS architecture for its core M2C systems, different solution and implementation options and approaches will need to be considered. Different Oracle systems/components that are part of the SaaS platform like Operational Device Management (ODM), Service Order Management (SOM), and Smart Grid Gateway (SGG) amongst others will have to be evaluated to determine their feasibility in the overall solution and their integration with MDM and other edge systems. Lastly, no SaaS roadmap or solution is complete unless we take into consideration the conversion effort and its associated volume. Join us for a conversation as we discuss AEP's SaaS roadmap for systems in and around MDM and the lessons learned from our initiative.
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