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The Patch
Social media new features updates for marketers
Yearly edition – Best of 2013
• Easier ads on Facebook
• Twitter, the perfect newspaper
• LinkedIn profiles more and more social
• Pinterest a hit in e-commerce and referrals
• Google+, the beast lurking in the shadows
Facebook
Less and better ads to target your audiences

Facebook did a lot this in 2013 to go from 27 to 13 ad formats, and making the latter smarter
•

Partner categories, Lookalike , new Interests, and Video ads expected to run soon: Innovation in ads
have been numerous and allow even neater targeting

•

Additionally, no more third-party app required are required to run a Contest/Promotions, which
makes it easier for SMEs with small budgets
Facebook
The new algorithm is your friend

Facebook algorithm rules what’s seen and not seen in people’s newsfeeds. You need an expert,
outsourced or in-house, to know what to post, how, when, and optimizing on the long-run
More than 100k factors influence the rank of a status, but 3 top the list:
• Affinity (the more a fan likes what you publish, the higher it is),
• Weight (a Comment is ranked higher than a Like),
• Decay (old = less value)
Instagram
3-5% conversion rates on Instagram Ads!

Instagram now monetizes its audience… and tries
to catch up with messaging apps:
•

The first ever Instagram ad by Michael Kors got
3x as many likes as average post, and up to 5%
conversion

•

Instragram Direct adds direct, private messages
between 2 or more users, to compete with
WhatsApp, SnapChat

=> You’re in the luxury, travel, art business: think
of your content strategy in pictures, and prepare
to experiment these mobile-only and quality ads.
Twitter
The perfect newspaper
Twitter turned 7 this year, got
increasingly visual… even Pope Francis
is there!
•

Bigger pictures, Related
headlines, Alerts, using Twitter as a
remote control for TV, embedded
videos make Twitter more and more
like the perfect newspaper

•

In addition, Twitter Cards make ads
and promoted links embedded as a
picture with inserted call to actions

•

New geo-targeted ads, analytics
platform, retargeting ads, ads for TV
viewers,

=> As a brand, act like a media, and do
use Twitter as your own newspaper to
keep fans & followers updated
LinkedIn
Professional profiles get more and more social

LinkedIn is a great tool to use as an individual user or a recruiter. For brands, it’s still a pain

•

1 billion Endorsements later, profiles with skills recommended by peers have increased visibility

•

Users can see the power of their social activity more easily too, and their full network as a map

•

LinkedIn got new analytics, an improved Slideshare, Sponsored updates and Sponsored Jobs for
brands … but it’s still a pain to be there with expensive ads and poor overall UX.
Pinterest
E-commerce & women-related brands: be there

Pinterest is a hit for anyone targeting women-related activities, e-commerce, luxury or travel
•

Analytics available since March, Pinning videos since May, Promoted Pins in the making, and $250m
raised late 2013 make Pinterest an effective and innovative platform

•

Pinterest works: “highest average order” from social platforms with $80.54, and 2nd to Facebook
only social referrer of traffic to websites.

•

Pinterest even e-mails you when the price of one of your Pins drop
Foursquare
From the B2C ego-trip to a B2B data service

We geeks all love Foursquare, for they were
native on mobile so early, with tons of data and
a user experience rarely seen on apps. It’s more
an more a B2B tool these days:
•

SMEs can now do Paid Promotions to push
their listings, and run themselves their ads on
Foursquare, and even do Retargeting of users
who checked-in to their place.

•

As a restaurant owner, help users search in
menus

•

For users, the app is getting near a Radar with
passive recommendations
Tumblr
The deal of the year, but for whom?

With a $1bn purchase from Yahoo, Tumblr is now off the radars as a competitor in the social media
field. Winners of this deal: early investors. Not so much Yahoo, and even less users.
•

Why did Yahoo buy Tumblr? Access to teenagers, revamping an old brand, and getting access to a
huge database of content for its other online publications.

•

A few weeks after the purchase, Tumblr rolled out its ads , but other saw referrals from Tumblr
dropping. No news since then…
Google+
Killing organic search for non-Google users

Google NavBar
Google Ads
Google Maps
Organic results
The day people stop looking to Google+ as a “Facebook bis”, they will understand why it’s a hit:

•

Google gets a ton of data on users with Google+: As a social login, it’s catching up with Facebook
Connect, as the way to comment on Youtube, it forces users to be there, and with
Hangouts, Gmail, Apps, it gathers even more data for advertising everywhere.

•

SEO-wise, Google+ is still a scandalous advantage, and helps to “kill organic search”, with Author
Attribution as another boost for writers using Google+ on their websites
Google & Google+
A B2B and collaborative platform for SMEs

From Google Apps to Google Hangout, and the latest innovations, Google is a top platform for
SMEs, business owners, and larger brands willing to make their activity social and useful
•

For professional users, Live Q&A and Helpouts are two great ways to showcase expertise. Restricted
Communities offer a great “Facebook for office”
Youtube
It’s the new (social) TV

Youtube is now just like TV, with an easier access for content producers, better tools to edit, and
business models to make it viable
•

Channels with subscriptions starting from $0.99/month now available

•

Content partnerships debut with GE, Amex, PepsiCo… Youtube even has a studio now!

•

As a publisher, you now have a better access to your Top Fans
Thanks!
Agence Tesla, a social media agency in Singapore and Paris
Martin.pasquier@agencetesla.com
Follow us on Twitter @agencetesla or www.agencetesla.asia
Why “The Patch”? In computing, a “patch” is a software update to correct bugs, improve
performance or update a program. We want to “patch” marketers with the latest curated
social media new features.

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The Patch - 2013 review in social media (Facebook, Google+, Twitter, Instagram, Youtube, Pinterest, LinkedIn)

  • 1. The Patch Social media new features updates for marketers Yearly edition – Best of 2013 • Easier ads on Facebook • Twitter, the perfect newspaper • LinkedIn profiles more and more social • Pinterest a hit in e-commerce and referrals • Google+, the beast lurking in the shadows
  • 2. Facebook Less and better ads to target your audiences Facebook did a lot this in 2013 to go from 27 to 13 ad formats, and making the latter smarter • Partner categories, Lookalike , new Interests, and Video ads expected to run soon: Innovation in ads have been numerous and allow even neater targeting • Additionally, no more third-party app required are required to run a Contest/Promotions, which makes it easier for SMEs with small budgets
  • 3. Facebook The new algorithm is your friend Facebook algorithm rules what’s seen and not seen in people’s newsfeeds. You need an expert, outsourced or in-house, to know what to post, how, when, and optimizing on the long-run More than 100k factors influence the rank of a status, but 3 top the list: • Affinity (the more a fan likes what you publish, the higher it is), • Weight (a Comment is ranked higher than a Like), • Decay (old = less value)
  • 4. Instagram 3-5% conversion rates on Instagram Ads! Instagram now monetizes its audience… and tries to catch up with messaging apps: • The first ever Instagram ad by Michael Kors got 3x as many likes as average post, and up to 5% conversion • Instragram Direct adds direct, private messages between 2 or more users, to compete with WhatsApp, SnapChat => You’re in the luxury, travel, art business: think of your content strategy in pictures, and prepare to experiment these mobile-only and quality ads.
  • 5. Twitter The perfect newspaper Twitter turned 7 this year, got increasingly visual… even Pope Francis is there! • Bigger pictures, Related headlines, Alerts, using Twitter as a remote control for TV, embedded videos make Twitter more and more like the perfect newspaper • In addition, Twitter Cards make ads and promoted links embedded as a picture with inserted call to actions • New geo-targeted ads, analytics platform, retargeting ads, ads for TV viewers, => As a brand, act like a media, and do use Twitter as your own newspaper to keep fans & followers updated
  • 6. LinkedIn Professional profiles get more and more social LinkedIn is a great tool to use as an individual user or a recruiter. For brands, it’s still a pain • 1 billion Endorsements later, profiles with skills recommended by peers have increased visibility • Users can see the power of their social activity more easily too, and their full network as a map • LinkedIn got new analytics, an improved Slideshare, Sponsored updates and Sponsored Jobs for brands … but it’s still a pain to be there with expensive ads and poor overall UX.
  • 7. Pinterest E-commerce & women-related brands: be there Pinterest is a hit for anyone targeting women-related activities, e-commerce, luxury or travel • Analytics available since March, Pinning videos since May, Promoted Pins in the making, and $250m raised late 2013 make Pinterest an effective and innovative platform • Pinterest works: “highest average order” from social platforms with $80.54, and 2nd to Facebook only social referrer of traffic to websites. • Pinterest even e-mails you when the price of one of your Pins drop
  • 8. Foursquare From the B2C ego-trip to a B2B data service We geeks all love Foursquare, for they were native on mobile so early, with tons of data and a user experience rarely seen on apps. It’s more an more a B2B tool these days: • SMEs can now do Paid Promotions to push their listings, and run themselves their ads on Foursquare, and even do Retargeting of users who checked-in to their place. • As a restaurant owner, help users search in menus • For users, the app is getting near a Radar with passive recommendations
  • 9. Tumblr The deal of the year, but for whom? With a $1bn purchase from Yahoo, Tumblr is now off the radars as a competitor in the social media field. Winners of this deal: early investors. Not so much Yahoo, and even less users. • Why did Yahoo buy Tumblr? Access to teenagers, revamping an old brand, and getting access to a huge database of content for its other online publications. • A few weeks after the purchase, Tumblr rolled out its ads , but other saw referrals from Tumblr dropping. No news since then…
  • 10. Google+ Killing organic search for non-Google users Google NavBar Google Ads Google Maps Organic results The day people stop looking to Google+ as a “Facebook bis”, they will understand why it’s a hit: • Google gets a ton of data on users with Google+: As a social login, it’s catching up with Facebook Connect, as the way to comment on Youtube, it forces users to be there, and with Hangouts, Gmail, Apps, it gathers even more data for advertising everywhere. • SEO-wise, Google+ is still a scandalous advantage, and helps to “kill organic search”, with Author Attribution as another boost for writers using Google+ on their websites
  • 11. Google & Google+ A B2B and collaborative platform for SMEs From Google Apps to Google Hangout, and the latest innovations, Google is a top platform for SMEs, business owners, and larger brands willing to make their activity social and useful • For professional users, Live Q&A and Helpouts are two great ways to showcase expertise. Restricted Communities offer a great “Facebook for office”
  • 12. Youtube It’s the new (social) TV Youtube is now just like TV, with an easier access for content producers, better tools to edit, and business models to make it viable • Channels with subscriptions starting from $0.99/month now available • Content partnerships debut with GE, Amex, PepsiCo… Youtube even has a studio now! • As a publisher, you now have a better access to your Top Fans
  • 13. Thanks! Agence Tesla, a social media agency in Singapore and Paris Martin.pasquier@agencetesla.com Follow us on Twitter @agencetesla or www.agencetesla.asia Why “The Patch”? In computing, a “patch” is a software update to correct bugs, improve performance or update a program. We want to “patch” marketers with the latest curated social media new features.