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Using AI to Enhance the Candidate and Employee Experience
© 2019 My Ally | Confidential and Proprietary. All Rights Reserved.
Talent Lifecycle Management Webinar Series
TO USE YOUR COMPUTER'S AUDIO:
When the webinar begins, you will be connected to audio
using your computer's microphone and speakers (VoIP). A
headset is recommended.
TO USE YOUR TELEPHONE:
If you prefer to use your phone, you must select "Use Telephone“ after joining the webinar
and call in using the numbers below.
United States: +1 (415) 655-0052, Access Code: 405-727-253, Audio PIN: Shown after joining
the webinar
--or--
Webinar will begin:
11:00 am, PDT
With:
Jeanne Meister
Moderated by:
Naba Ahmed
Developed for enterprise human resource teams, My Ally is the world's
leading Talent Lifecycle Management solution. An AI-enabled Source-to-
Retain platform that gives organizations the tools to discover & attract,
interview & hire, and onboard & retain the right people to fuel business.
My Ally
© 2019 My Ally | Confidential and Proprietary. All Rights Reserved.
Click on the Questions panel to interact with the presenters
https://www.recruitingbrief.com/webinar-series/talent-lifecycle-management
https://www.humanresourcestoday.com/webinar-series/talent-lifecycle-management
https://www.hrtechcentral.com/webinar-series/talent-lifecycle-management
© 2019 My Ally | Confidential and Proprietary. All Rights Reserved.
About: Jeanne Meister
About: Naba Ahmed
Jeanne Meister is Founding Partner of Future Workplace, an HR Advisory and Research firm.
Jeanne is part of the online faculty for the gold award-winning online course, Using AI4HR to
Enhance the Employee Experience. The next cohort of the course will run January 20, 2020, and
learners will receive 8 SHRM PDCs upon completing. She is the best-selling author of four
books. Her most recent book is, The Future Workplace: 10 Rules For Mastering Disruption in
Recruiting and Engaging Employees. This book was awarded the Silver Axiom Best Business
Book Award for Human Resources professionals in 2017 and most recently the receipt of the
Bellwether award, by the Community College Futures Assembly. Jeanne is also a Contributor to
Forbes and her column can be found here.
Naba went to Cal Poly, San Luis Obispo and majored in Journalism and minored in
Integrated Marketing Communications. After working as Editor-in-Chief at the campus
newspaper, she became interested in developing content across multiple platforms, and
now works as a Content Marketing Specialist at Aggregage, providing some of the most
interesting thought-leaders across a wide variety of industries with a space to celebrate
the diversity, depth, and experience of their professional cultures, personalities, and
passions.
Talent Lifecycle Management Webinar Series
We are an HR Advisory &
Research Firm Preparing HR
Leaders for What’s Next in
Working and Learning
@FutureWorkplace
@FutureWorkplaceLLC
Who Are We? Our Mission
© 2019 My Ally | Confidential and Proprietary. All Rights Reserved.
“People are no longer afraid of the
robots. They have experienced how
AI and machine learning can
improved the way they work in a
very pragmatic way. And the more
they use these technologies, the
more excited they are about them.”
Emily He, Senior Vice President,
HCM Marketing, Oracle
Respondents by Role Respondents by Country
*Based on a sample of 8,370 Global HR Leaders
Source: Oracle & Future Workplace “AI at Work” Study, 2019. Survey of 8370 Global HR leaders and employees
Are you using AI at work?
9Source: Oracle and Future Workplace, AI at Work Study, 2018 &
2019
© 2019 My Ally | Confidential and Proprietary. All Rights Reserved.
Poll #1
How far along is your HR team in
implementing artificial intelligence?
A) Not yet discussing AI for HR
B) We recognize potential benefits of AI
for HR
C) We have initiated a formal assessment
of the impact of AI for HR
D) We are in the planning stages of a pilot
AI Implementation
E) We are actively deploying AI for HR
10
AI Deployed By 15% of HR
33%
29%
13%
11%
9%
6%
31%
25%
15%
10%
9%
15%
We are not even
discussing AI
We recognize the
potential benefits of
AI to HR
We have initiaited a
formla AI
assessment
We are in the
planning stages of
AI implementation
We have identified
specific impacts of
AI on key job roles
We are actively
deploying AI in the
workplace
2018
2019
Source: Oracle & Future Workplace “AI at Work” Study, 2019. Survey of 8370 Global HR leaders and employees
© 2019 My Ally | Confidential and Proprietary. All Rights Reserved.© 2019 My Ally | Confidential and Proprietary. All Rights Reserved.
Poll #2
What is preventing you from using AI
at work?
12
A) Would rather have human interaction
B) Security concerns
C) Privacy concerns
D) Fear of being laid off or having to lay
employees off
E) Not convinced of the impact
F) Nothing
What is preventing you from using AI at work?
Source: Oracle & Future Workplace “AI at Work” Study, 2019. Survey of 8370 Global HR leaders and employees
46%
36%
28%
25%
20%
19%
17%
16%
Have more free time
Learn new skills
Expand current role to be more strategic
Drive organizational change
Have better/healthier work relationships
No opportunities
Achieve faster promotions
Obtain higher salary
What Opportunities Do You Think Will Be Created For You Through Using AI?
Source: Oracle & Future Workplace “AI at Work” Study, 2019. Survey of 8370 Global HR leaders and employees
People now trust robots more than their managers
Think robots can do certain
types of work better than their
boss can
64% 50%38%
Would trust a robot
more than their
manager
Have asked a robot for
advice instead of their
boss
Source: Oracle & Future Workplace “AI at Work” Study, 2019. Survey of 8370 Global HR leaders and employees
Workers have positive feelings about having robot co-workers
16
27% 26%
12%
How do you feel about having
robot co-workers?
Source: Oracle and Future Workplace, AI at Work Study, 2018 &
2019
Managers need to take on a new role
Source: Oracle & Future Workplace “AI at Work” Study, 2019. Survey of 8370 Global HR leaders and employees
Most common ways AI is being used in their workplace:
Source: Oracle & Future Workplace “AI at Work” Study, 2019. Survey of 8370 Global HR leaders and employees
How can AI be simplified so you use it more?
Source: Oracle & Future Workplace “AI at Work” Study, 2019. Survey of 8370 Global HR leaders and employees
© 2019 My Ally | Confidential and Proprietary. All Rights Reserved.
Key Findings from
The Study
● 71% say security concerns
prevent them from using AI at
work
● 64% would trust a robot more
than their manager
● 53% are optimistic and excited
about having robot co-workers
● 36% think robots are better
than managers at providing
unbiased information
20
Source: Oracle & Future Workplace “AI at Work” Study, 2019. Survey of 8370 Global HR leaders and employees
How Are Practitioners Using AI To
Solve Business Problems?
How Could We…
Increase Speed to
Hire Candidates for
High Volume Jobs?
Create A
Personalized
Positive Candidate
Experience?
How Could We…
Increase Speed to
Hire Candidates for
High Volume Jobs?
Create A
Personalized
Positive Candidate
Experience?
Results
Resulted in 85%
Increase In Speed to
Hire
94% Candidates
Engaged with Ally Bot
80% Net Promoter
Score For Recruiting
Process
Increase Diversity of
Talent Pool
How Could We…
Improve
effectiveness for
learners?
Help Learners
Achieve Mastery
Sooner?
Reduce Number of
Learner Support
Questions?
How Could We…
Improve
effectiveness for
learners?
Help Learners
Achieve Mastery
Sooner?
Reduce Number of
Learner Support
Questions?
Results
Reduced Learner Time
to Learn by 50%
Reduced by 90%
Number of Learner
Support Questions
Enhanced Overall
Learner Experience with
Personalization
How Could We…
Decrease the cost of
employee turnover
by providing internal
talent mobility
options?
Provide employees a
way to own their
internal career
development?
How Could We…
Decrease the cost of
employee turnover
by providing internal
talent mobility
options?
Provide employees a
way to own their
internal career
development?
Results
AI powered internal
talent mobility provided
a way to recommend
new roles for
employees in 30
seconds (vs. 3 weeks
with HR Manager).
Allows company to
know as much about
their employees as their
LinkedIn profile.
Using AI For HR
Online Course
• Runs from
Jan 20 – Feb 21
• Earn 8 SHRM
credits
ENTER CODE:
HRToday
for preferred
pricing!
© 2019 My Ally | Confidential and Proprietary. All Rights Reserved.
With:
Jeanne Meister
Moderated by:
Naba Ahmed
Founding Partner, Future Workplace
Linkedin page: /in/jeannemeister
Twitter ID: @jcmeister
Email: Jeanne@futureworkplace.com
Website: futureworkplace.com
Editor, Recruiting Brief
Linkedin page: /in/naba-ahmed/
Twitter ID: @recruitingbrief
Email: naba@aggregage.com
Website: recruitingbrief.com
Q & A
https://www.recruitingbrief.com/webinar-series/talent-lifecycle-management
https://www.humanresourcestoday.com/webinar-series/talent-lifecycle-management
https://www.hrtechcentral.com/webinar-series/talent-lifecycle-management
© 2019 My Ally | Confidential and Proprietary. All Rights Reserved.
Source-to-Retain Platform for Talent Lifecycle Management
To Learn More:
info@myally.ai
www.myally.ai
Thank You
© 2019 My Ally | Confidential and Proprietary. All Rights Reserved.

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Talent Lifecycle Management: Using AI to Enhance the Candidate and Employee Experience

  • 1. Using AI to Enhance the Candidate and Employee Experience © 2019 My Ally | Confidential and Proprietary. All Rights Reserved. Talent Lifecycle Management Webinar Series TO USE YOUR COMPUTER'S AUDIO: When the webinar begins, you will be connected to audio using your computer's microphone and speakers (VoIP). A headset is recommended. TO USE YOUR TELEPHONE: If you prefer to use your phone, you must select "Use Telephone“ after joining the webinar and call in using the numbers below. United States: +1 (415) 655-0052, Access Code: 405-727-253, Audio PIN: Shown after joining the webinar --or-- Webinar will begin: 11:00 am, PDT With: Jeanne Meister Moderated by: Naba Ahmed
  • 2. Developed for enterprise human resource teams, My Ally is the world's leading Talent Lifecycle Management solution. An AI-enabled Source-to- Retain platform that gives organizations the tools to discover & attract, interview & hire, and onboard & retain the right people to fuel business. My Ally © 2019 My Ally | Confidential and Proprietary. All Rights Reserved.
  • 3. Click on the Questions panel to interact with the presenters https://www.recruitingbrief.com/webinar-series/talent-lifecycle-management https://www.humanresourcestoday.com/webinar-series/talent-lifecycle-management https://www.hrtechcentral.com/webinar-series/talent-lifecycle-management
  • 4. © 2019 My Ally | Confidential and Proprietary. All Rights Reserved. About: Jeanne Meister About: Naba Ahmed Jeanne Meister is Founding Partner of Future Workplace, an HR Advisory and Research firm. Jeanne is part of the online faculty for the gold award-winning online course, Using AI4HR to Enhance the Employee Experience. The next cohort of the course will run January 20, 2020, and learners will receive 8 SHRM PDCs upon completing. She is the best-selling author of four books. Her most recent book is, The Future Workplace: 10 Rules For Mastering Disruption in Recruiting and Engaging Employees. This book was awarded the Silver Axiom Best Business Book Award for Human Resources professionals in 2017 and most recently the receipt of the Bellwether award, by the Community College Futures Assembly. Jeanne is also a Contributor to Forbes and her column can be found here. Naba went to Cal Poly, San Luis Obispo and majored in Journalism and minored in Integrated Marketing Communications. After working as Editor-in-Chief at the campus newspaper, she became interested in developing content across multiple platforms, and now works as a Content Marketing Specialist at Aggregage, providing some of the most interesting thought-leaders across a wide variety of industries with a space to celebrate the diversity, depth, and experience of their professional cultures, personalities, and passions. Talent Lifecycle Management Webinar Series
  • 5. We are an HR Advisory & Research Firm Preparing HR Leaders for What’s Next in Working and Learning @FutureWorkplace @FutureWorkplaceLLC Who Are We? Our Mission
  • 6. © 2019 My Ally | Confidential and Proprietary. All Rights Reserved.
  • 7. “People are no longer afraid of the robots. They have experienced how AI and machine learning can improved the way they work in a very pragmatic way. And the more they use these technologies, the more excited they are about them.” Emily He, Senior Vice President, HCM Marketing, Oracle
  • 8. Respondents by Role Respondents by Country *Based on a sample of 8,370 Global HR Leaders Source: Oracle & Future Workplace “AI at Work” Study, 2019. Survey of 8370 Global HR leaders and employees
  • 9. Are you using AI at work? 9Source: Oracle and Future Workplace, AI at Work Study, 2018 & 2019
  • 10. © 2019 My Ally | Confidential and Proprietary. All Rights Reserved. Poll #1 How far along is your HR team in implementing artificial intelligence? A) Not yet discussing AI for HR B) We recognize potential benefits of AI for HR C) We have initiated a formal assessment of the impact of AI for HR D) We are in the planning stages of a pilot AI Implementation E) We are actively deploying AI for HR 10
  • 11. AI Deployed By 15% of HR 33% 29% 13% 11% 9% 6% 31% 25% 15% 10% 9% 15% We are not even discussing AI We recognize the potential benefits of AI to HR We have initiaited a formla AI assessment We are in the planning stages of AI implementation We have identified specific impacts of AI on key job roles We are actively deploying AI in the workplace 2018 2019 Source: Oracle & Future Workplace “AI at Work” Study, 2019. Survey of 8370 Global HR leaders and employees
  • 12. © 2019 My Ally | Confidential and Proprietary. All Rights Reserved.© 2019 My Ally | Confidential and Proprietary. All Rights Reserved. Poll #2 What is preventing you from using AI at work? 12 A) Would rather have human interaction B) Security concerns C) Privacy concerns D) Fear of being laid off or having to lay employees off E) Not convinced of the impact F) Nothing
  • 13. What is preventing you from using AI at work? Source: Oracle & Future Workplace “AI at Work” Study, 2019. Survey of 8370 Global HR leaders and employees
  • 14. 46% 36% 28% 25% 20% 19% 17% 16% Have more free time Learn new skills Expand current role to be more strategic Drive organizational change Have better/healthier work relationships No opportunities Achieve faster promotions Obtain higher salary What Opportunities Do You Think Will Be Created For You Through Using AI? Source: Oracle & Future Workplace “AI at Work” Study, 2019. Survey of 8370 Global HR leaders and employees
  • 15. People now trust robots more than their managers Think robots can do certain types of work better than their boss can 64% 50%38% Would trust a robot more than their manager Have asked a robot for advice instead of their boss Source: Oracle & Future Workplace “AI at Work” Study, 2019. Survey of 8370 Global HR leaders and employees
  • 16. Workers have positive feelings about having robot co-workers 16 27% 26% 12% How do you feel about having robot co-workers? Source: Oracle and Future Workplace, AI at Work Study, 2018 & 2019
  • 17. Managers need to take on a new role Source: Oracle & Future Workplace “AI at Work” Study, 2019. Survey of 8370 Global HR leaders and employees
  • 18. Most common ways AI is being used in their workplace: Source: Oracle & Future Workplace “AI at Work” Study, 2019. Survey of 8370 Global HR leaders and employees
  • 19. How can AI be simplified so you use it more? Source: Oracle & Future Workplace “AI at Work” Study, 2019. Survey of 8370 Global HR leaders and employees
  • 20. © 2019 My Ally | Confidential and Proprietary. All Rights Reserved. Key Findings from The Study ● 71% say security concerns prevent them from using AI at work ● 64% would trust a robot more than their manager ● 53% are optimistic and excited about having robot co-workers ● 36% think robots are better than managers at providing unbiased information 20 Source: Oracle & Future Workplace “AI at Work” Study, 2019. Survey of 8370 Global HR leaders and employees
  • 21. How Are Practitioners Using AI To Solve Business Problems?
  • 22. How Could We… Increase Speed to Hire Candidates for High Volume Jobs? Create A Personalized Positive Candidate Experience?
  • 23. How Could We… Increase Speed to Hire Candidates for High Volume Jobs? Create A Personalized Positive Candidate Experience? Results Resulted in 85% Increase In Speed to Hire 94% Candidates Engaged with Ally Bot 80% Net Promoter Score For Recruiting Process Increase Diversity of Talent Pool
  • 24. How Could We… Improve effectiveness for learners? Help Learners Achieve Mastery Sooner? Reduce Number of Learner Support Questions?
  • 25. How Could We… Improve effectiveness for learners? Help Learners Achieve Mastery Sooner? Reduce Number of Learner Support Questions? Results Reduced Learner Time to Learn by 50% Reduced by 90% Number of Learner Support Questions Enhanced Overall Learner Experience with Personalization
  • 26. How Could We… Decrease the cost of employee turnover by providing internal talent mobility options? Provide employees a way to own their internal career development?
  • 27. How Could We… Decrease the cost of employee turnover by providing internal talent mobility options? Provide employees a way to own their internal career development? Results AI powered internal talent mobility provided a way to recommend new roles for employees in 30 seconds (vs. 3 weeks with HR Manager). Allows company to know as much about their employees as their LinkedIn profile.
  • 28. Using AI For HR Online Course • Runs from Jan 20 – Feb 21 • Earn 8 SHRM credits ENTER CODE: HRToday for preferred pricing!
  • 29. © 2019 My Ally | Confidential and Proprietary. All Rights Reserved. With: Jeanne Meister Moderated by: Naba Ahmed Founding Partner, Future Workplace Linkedin page: /in/jeannemeister Twitter ID: @jcmeister Email: Jeanne@futureworkplace.com Website: futureworkplace.com Editor, Recruiting Brief Linkedin page: /in/naba-ahmed/ Twitter ID: @recruitingbrief Email: naba@aggregage.com Website: recruitingbrief.com Q & A https://www.recruitingbrief.com/webinar-series/talent-lifecycle-management https://www.humanresourcestoday.com/webinar-series/talent-lifecycle-management https://www.hrtechcentral.com/webinar-series/talent-lifecycle-management
  • 30. © 2019 My Ally | Confidential and Proprietary. All Rights Reserved. Source-to-Retain Platform for Talent Lifecycle Management To Learn More: info@myally.ai www.myally.ai
  • 31. Thank You © 2019 My Ally | Confidential and Proprietary. All Rights Reserved.